Office & Administrative Assistant

About Terawatt Infrastructure

The once in a century transition to autonomous and electric vehicles is underway and will require a multi-trillion-dollar investment in energy and charging infrastructure, and the real estate to site it on. Terawatt is the leader in delivering large scale, turnkey charging solutions for companies rapidly deploying AV and EV fleets. Whether it’s an urban mobility hub, or a carefully located multi-fleet hub for semi-trucks, Terawatt brings the talent, capabilities, and capital to create reliable, cost-effective solutions for customers on the leading edge of the transition to the next generation of transport.

With a growing portfolio of sites across the US in urban hubs and along key logistics and transportation corridors. Terawatt is building the permanent transportation and logistics infrastructure of tomorrow through a robust combination of capital, real estate, development, and site operations solutions. The company develops, finances, owns, and operates charging solutions that take the cost and complexity out of electrifying fleets.

Our Values

Six core values guide how we work: commitments we make to each other. Our pace is set by a simple conviction: imperfect action beats perfect inaction, so we move with purpose, adapt without ego, and measure ourselves by progress rather than activity. Ownership travels with autonomy. Your name is on the work, and the best answer wins the conversation, wherever it lives. That candor works because of what surrounds it: people who show up with intention and have each other's back, tough on ideas and generous with people. Our customers feel this as reliability earned daily, every interaction treated as a chance to build something lasting. And underneath it all is why the work matters. The climate doesn't wait, and the stakes are also human: behind every checklist and every inspection is a person going home safely. We call it "This work has a heartbeat” - it's what the other five rest on.

Role Description

Terawatt's headquarters is in San Francisco, CA; this is a hybrid role where candidates must live in the SF Bay Area. Onsite: M, Tu & Wed; remote Th & Fri. Occasionally there will be requirements to be onsite Th and/or Fri based on business need.

The Office and Administrative Assistant will be responsible for ensuring smooth day-to-day operations of the office through exceptional organizational, communication, and administrative support. Success in this role requires a hands-on approach with meticulous attention to detail, proactive problem-solving, taking pride in creating positive experiences, and the ability to manage multiple priorities in a fast-paced environment. This role anticipates the needs of the workplace and plans ahead, so the office runs smoothly and teams have what they need when they need it. The role also involves collaborating with team members and external partners to support the overall efficiency and effectiveness of office functions.

The position reports to the Manager, People Operations and will work in close collaboration with the Talent Acquisition team.

Core Responsibilities

Office Operations

• Keep the office and meeting rooms clean, organized, well-stocked, and welcoming, including ordering office and pantry supplies, refreshments, and snacks

• Coordinate company-related supplies and shipments with our external sites

• Serve as day-to-day point of contact for facilities, vendors, and property management (e.g., night cleaning), supporting safety and security protocols and reporting maintenance or safety concerns

• Maintain incoming and outgoing mail, and accept, distribute, and deliver shipments

• Reconcile records for supplies used, equipment returned, and related project costs, flagging discrepancies for review

• Maintain service and repair logs for office and kitchen equipment

• Identify improvements to office processes and workspace setup, recommend them to the Manager, People Operations, and implement approved changes

• Experience keeping office emergency preparedness current, including updating emergency action plans, evacuation maps, emergency contact lists, and coordinating drills with building management

Administrative Support

• Serve as the on-site first point of contact for employees, candidates, and visitors, representing Terawatt with a positive first impression with clear communication and professionalism

• Administer new-hire onboarding logistics, including setting up a new hire’s office desk, initiating background checks, Form I-9 employment eligibility verification, setup of company systems, and ordering equipment; partner with IT to collect, store, and reconfigure devices

• Support offboarding by coordinating device retrieval with IT, deactivating badge access to office and facilities, and helping managers transition account access

• Coordinate internal and external meetings, including booking conference rooms and lodging, arranging catering, and preparing materials

• Plan and execute company team gatherings and company events from start to finish, including group lodging, ordering, setup, and cleanup

• Support teams with miscellaneous tasks such as printing documents for wet signatures and DocuSign

Minimum Qualifications

• 3+ years of relevant experience in office administration or operations support

• Working knowledge of office administration responsibilities, procedures, and ticketing systems

• Experience working with office equipment and basic technology tools (printers, scanners, computers, office software) to maintain efficient workflows.

• Proficient in MS Office and/or Google Workspace, AI tools; able to learn new software quickly

• Strong written and verbal communication skills, with the ability to interact clearly and professionally with employees, vendors, and candidates

• Customer Service skills to provide responsive support, handle inquiries, and represent the company professionally in person and over the phone

• Ability to demonstrate discretion when handling confidential information

• Comfortable with diverse tasks, from administrative work to physical setup and cleanup

• Attention to detail and strong organizational skills for maintaining office space, managing records and documentation, which contributes to the overall efficiency in the workplace.

• A proactive, “can-do,” “no task too small” attitude and a genuine desire to help others

• Resourceful problem-solver who anticipates needs and manages multiple competing priorities

• Resilient and adaptable in a changing environment

• A collaborative team player who builds strong relationships with colleagues across departments

• High school diploma or equivalent

Preferred Qualifications

• Experience in an administrative support role that includes scheduling interviews, candidate communication, and follow-up

• Experience supporting employee engagement activities and initiatives Experience at a start-up or other fast-paced, high-growth environment

• College coursework

Compensation for this role is determined by several factors, including the cost of labor in specific geographic markets, and these ranges are intended to provide a helpful reference. The actual compensation offer will be based on the candidate’s location, skills, level of expertise and experience, and internal equity considerations. In addition to base salary, we offer a comprehensive benefits package and, where applicable, performance-based incentives.

We are building a team that represents a variety of backgrounds, perspectives, and skills. At Terawatt, we continuously strive to foster inclusion, humility, energizing relationships, and belonging, and welcome new ideas. We're growing and want you to grow with us. We encourage people from all backgrounds to apply.

If a reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please contact people@terawattinfrastructure.com.

Terawatt Infrastructure is an equal-opportunity employer.