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Data Manager
IronMountain Solutions
Huntsville, AL
…Requirements List (CDRL) submittals across multiple International Program Office (IPO) country contracts. The position supports IPO data management processes, TopVue, Windchill, contract…
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Activities Director
Silvercrest of Urbana
Urbana, OH
…seeking a compassionate and enthusiastic Activities Director to lead our resident life enrichment…
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Account Manager-Personal Protection, Remote (Western and Central Europe)
Arclin
Alpharetta, GA
· Consistent contribution toward both revenue growth and opportunity development objectives through participation in the commercial incentive program.
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Sr. Electrical Engineer
HR Collaboration Group LLC
Elkhart, IN
- $120,000 to $140,000 USD / year
Retirement Program with Excellent Employer Match
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Solution Engineer Principal – Blue Yonder WMS
Cummins Talent Acquisition
Columbus, IN
Lead the analysis of complex business and technical requirements, translating stakeholder needs into scalable solution designs that align with enterprise architecture standards.
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Senior Clinical Research Scientist
St. Jude Medical Business Services, Inc.
MN
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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Senior Clinical Research Scientist
St. Jude Medical Business Services, Inc.
MN
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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CC
Korean Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
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Norwegian Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
Added 1 min ago
CC
Portuguese Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
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Russian Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
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Electrical Project Manager
Actalent
Knoxville, TN
Job Title: Electrical Project ManagerJob DescriptionAs a Lead Electrical Project Manager, you will be responsible for reviewing electrical engineering packages from internal teams,…
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CC
Spanish Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
Added 1 min ago
CC
Swedish Summer Camp Junior Counselor
Concordia College
Bemidji, MN
- From $165 USD / week
At Concordia Language Villages, a program of Concordia College, your work
Added 1 min ago
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Arabic Summer Camp Program Leadership
Concordia College
Bemidji, MN
- From $450 USD / week
Position Title:Arabic Summer Camp Program Leadership
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CC
Chinese Summer Camp Program Leadership
Concordia College
Bemidji, MN
- From $450 USD / week
Position Title:Chinese Summer Camp Program Leadership
Added 2 mins ago
Professional Project Manager - Senior, Furniture
Dewberry
UNAVAILABLE, DC
The Professional Project Manager – Senior Level, Furniture will manage and lead a staff responsible for individual, multi-disciplined real estate project solutions for clients, with direct…
Added 2 mins ago
Professional Project Manager - Senior
Dewberry
UNAVAILABLE, DC · Huntsville, AL
The Professional Project Manager – Senior Level will manage and lead a staff responsible for individual, multi-disciplined real estate project solutions for clients, with direct…
Added 2 mins ago
Manager Corporate Finance FP&A
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Lead the monthly forecast process responsible for the consolidation and presentation of monthly, quarterly and annual results at the Group level including analyzing data to provide insights…
Added 3 mins ago
LEAD SECURITY OFFICER, FH - SAFETY & SECURITY
Froedtert
MILWAUKEE, WI
…six months of hire. Must have FTO (Field Training Officer) program completed within 120 days. Training or academy may be site…
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Sr. UI Platform Engineer
CrowdStrike, Inc.
Sunnyvale, CA
We're looking for a Senior UI Platform Engineer to lead the design and build of the shared quality foundation for our next-generation front end. It's a strategic role for someone who wants…
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Technical Program Manager, SuperIntelligence Lab (Remote)
CrowdStrike, Inc.
Remote, United States
We are CrowdStrike, a global cybersecurity leader. The Superintelligence Lab is seeking a Technical Program Manager to lead large, complex cross-functional programs. In this role, you will…
Added 3 mins ago
VP, Horizontal AI Product (Remote)
CrowdStrike, Inc.
Remote, United States
We’re looking for a Vice President, Horizontal AI Product, to lead product strategy and execution for horizontal AI capabilities across CrowdStrike’s products and for new AI-native…
Added 3 mins ago
Backend Engineer III, Data Onboarding, NG-SIEM (Hybrid)
CrowdStrike, Inc.
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Lead and participate in cross-team platform-level initiatives and projects
Added 3 mins ago
TS
Lead Sales Associate
The Salvation Army Central Territory
Waukesha, WI
- $15 USD / hour
…the community. We are looking for a dependable and motivated Lead Store Sales Associate to support store management with daily operations, customer service, sales goals, and maintaining a…

Tend

Sr. Treatment Coordinator

Brooklyn, NY, United States

$27 - $30 USD

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Job details

Pay: $27 - $30 USD
Posting language: English
Posted: Nov 8, 2026

Original job description

At Tend, we’re reimagining what dentistry can be. As a Sr. Care Coordinator (Studio Shift Lead), you’ll support the Studio Manager in running day-to-day operations while keeping our focus on delivering “Dental Done Differently.” This role blends hospitality, operational excellence, and team leadership to ensure both our guests and our studio team members feel cared for every step of the way.

What You’ll Do

Be the warm, welcoming presence patients connect with upon arrival - and set the tone for a patient-first environment throughout the day.
Oversee the full check-in and check-out workflow, ensuring accuracy, efficiency, and hospitality, especially during high-volume periods.
Present treatment plans with clarity, confidence, and empathy, helping patients feel informed and supported in their decisions.
Lead real-time problem solving for patient concerns, scheduling conflicts, and insurance or payment questions.
Serve as the acting manager on duty when the Assistant Studio Manager or Studio Manager is out of the studio, maintaining operational continuity and supporting team productivity.
Lead daily huddles when needed - aligning the team on priorities, same-day treatment opportunities, schedule updates, and member satisfaction goals.
Support schedule optimization by monitoring provider availability, identifying same-day opportunities, and anticipating bottlenecks.
Ensure the studio is clean, safe, and compliant throughout the day and support readiness tasks like opening, closing, and inventory checks.
Partner with the clinical team to keep treatment rooms, referrals, follow-ups, and schedule adjustments running smoothly.
Serve as an approachable resource for Care Coordinators, helping answer questions, provide guidance, and model Tend standards.
Offer in-the-moment coaching on workflows, patient communication, and hospitality expectations.
Collaborate with the Assistant Studio Manager and Studio Manager to support training, shadowing, and new hire onboarding.
Represent Tend’s values in daily interactions and help reinforce the positive, inclusive culture within the studio team.
Maintain accurate patient records, financial documentation, and insurance information to support both the studio team and operational partners.
Contribute to outreach, follow-up, and case acceptance efforts to support studio performance goals.
Assist with inventory review, supply ordering needs, and readiness tasks as requested by studio leadership.

Who You Are

At Tend, our values guide everything we do - how we care for our guests, how we work together, and how we grow as a team.

Tend Values

Tend to Others: You consistently create an environment where patients and teammates feel supported. You stay composed under pressure, maintain high standards, and help ensure the studio meets daily goals - even when you’re the one leading the shift.
Be Brave Enough to Lead: You step into leadership moments with confidence and humility. You make decisions when needed, communicate transparently, and handle sensitive conversations with professionalism and care.
Savor the Ride: You bring motivation and positivity to the team, helping others stay engaged and energized throughout the day. You celebrate wins, support teammates through challenges, and contribute to a fun, connected studio culture.
Embrace Our Differences: You communicate respectfully and inclusively with patients and teammates from all backgrounds. You encourage diverse perspectives and help create a culture where everyone feels valued and heard.
Rooted in Growth: You actively seek feedback, reflect on your leadership moments, and look for opportunities to grow into future management roles. You stay curious, adaptable, and open to learning new systems, processes, and skills.

Role-Based Competencies

Communicate with Clarity - You help teammates and patients understand information easily - whether explaining a treatment plan, resolving a concern, or guiding the team through daily priorities. You adjust your style to fit the moment and keep communication thoughtful and clear.
Create Patient-First Moments - You anticipate needs, remove friction, and ensure every touchpoint - from check-in to follow-up - feels warm and seamless. You coach others on delivering the same elevated hospitality.
Confident with Technology - You navigate Tend’s systems with ease, help teammates troubleshoot when needed, and use technology to keep the studio running smoothly - from schedules to payment workflows to patient information.

What You Have

2+ years of experience in a healthcare, hospitality, or service management role (dental experience strongly preferred).
Experience leading or coaching a team.
Strong organizational and problem-solving skills.
Excellent communication skills across phone, email, and in-person interactions.
Comfort with scheduling systems, insurance processes, and treatment planning (or willingness to learn quickly).
A proactive approach - you anticipate needs and take initiative.
A passion for delivering outstanding hospitality and patient experiences.

Physical Requirements This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

Ability to sit, stand, and move around the studio for extended periods while supporting front desk operations and studio needs.
Manual dexterity and proficiency with office technology, including computer systems, phones, and point-of-sale tools.
Adequate vision (with or without correction) to review schedules, financial presentations, reports, and other documentation.
Ability to bend, reach, and move throughout the studio to assist with daily operations such as tidying, organizing, and preparing the space.
Occasional lifting or movement of supplies, packages, and equipment up to 25 pounds.
Ability to communicate clearly and compassionately with guests, team members, and cross-functional partners both in person and through technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

🩺 Health Comes First – Medical, dental, and vision insurance - plus our own Dental Wellness Program
🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays - because rest is productive.
💰 Plan for the Future – 401(k) plan to help you grow your nest egg.
💡 Support, When You Need It – Life & AD&D insurance, EAP, legal support, and more
🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit benefits

Pay Range

$27 - $30 USD

Tend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Agency and recruiter notice: Tend does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters. Any candidate submitted to Tend without a signed search agreement in place will not be considered a referred candidate, and Tend will not pay a fee for any resulting hire. If you're interested in partnering with our Talent team, please reach out to talent@hellotend.com before submitting candidates.

Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

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