VOIP/CUCM Engineer

Description

Resolving Unified Communications user incidents and requests, to include operational voice and video challenges. Resolving issues with vendor-specific multi-level video teleconferencing systems. Manage CUCM, VCS,CMS, CUC, CER, TMS and CMM Completing moves/adds/changes according to the specified SLAs. Providing weekly report activities to the manager. Assisting with the installation of local and/or remote data and voice communications equipment to include (but not limited to) voice terminals, video conferencing units, concentrators, minicomputers, central processing units, and facsimiles. Creating and maintaining appropriate documentation, including operational instructions. Working in a team with standardized solutions based on Cisco network equipment around the country and sometimes internationally. Utilize excellent customer service skills and exceed customers expectations.

Skills

Voip, Cisco call manager, Unified communications, Uccx, Router, Cisco voip, Cisco voice

Top Skills Details

Voip,Cisco call manager,Unified communications,Uccx,Router

Additional Skills & Qualifications

Additional Skills & Qualifications All Positions: Requires Security+ CE certification or other qualified DoD 8140/8570 certification. All Roles Require an ACTIVE TS Clearance that has been put into CE or has a PR done within the past 6 years

Experience Level

Expert Level

Job Type & LocationThis is a Contract position based out of Herndon, VA. Pay and BenefitsThe pay range for this position is $55.00 - $72.12/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Herndon, VA. Application DeadlineThis position is anticipated to close on Nov 13, 2026. Workplace TypeThis is a fully onsite position in Herndon,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.