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Cardiology Application Support Engineer
NTT DATA Services
Frisco, TX
The candidate will be responsible for ensuring the availability, performance, and reliability of cardiology systems supporting ECG, Electrophysiology (EP), Catheterization Labs (Cath Lab),…
Added 4 mins ago
Applied AI Engineer
CCI Systems, Inc.
Janesville, WI · St. Louis, MO · Ashland, OH · San Marcos, TX · Waco, TX · Fredericksburg, VA · Springfield, OH · New Richmond, WI · Wausaukee, WI · Cheboygan, MI · Manistique, MI · Galveston, TX · Corpus Christi, TX · Marshfield, WI · Hollywood, FL · Pembroke Pines, FL · Fort Lauderdale, FL · Richmond, KY · Alexandria, VA · Arlington, VA · Canton, OH · Waukesha, WI · Dearborn, MI · Flint, MI · Warren, MI · Ypsilanti, MI · Ann Arbor, MI · Saginaw, MI · Lubbock, TX · Orlando, FL · Gainesville, FL · Jefferson City, MO · Eagle River, WI · Merrill, WI · Crandon, WI · Gatlinburg, TN · Newport News, VA · Norfolk, VA · Virginia Beach, VA · Racine, WI · Kenosha, WI · Dayton, OH · Toledo, OH · Evansville, IN · Gary, IN · Wisconsin Rapids, WI · Platteville, WI · Sheboygan, WI · Manitowoc, WI · Columbus, GA · Albany, GA · Savannah, GA · Fort Myers, FL · Jacksonville, FL · Tallahassee, FL · Menasha, WI · Ashwaubenon, WI · De Pere, WI · Little Chute, WI · Kaukauna, WI · Neenah, WI · Oshkosh, WI · Cincinnati, OH · Cleveland, OH · La Crosse, WI · Wisconsin Dells, WI · Ironwood, MI · Sault Ste. Marie, MI · Des Moines, IA · Edmond, OK · Norman, OK · Lexington, KY · Louisville, KY · Knoxville, TN · El Paso, TX · Fort Worth, TX · San Antonio, TX · Oconto, WI · Rhinelander, WI · Menominee, MI · Marinette, WI · Lynchburg, VA · Traverse City, MI · Kalamazoo, MI · Big Rapids, MI · Lansing, MI · Gaylord, MI · Independence, MO · Columbia, MO · Springfield, MO · Negaunee, MI · Ishpeming, MI · Escanaba, MI · Shawano, WI · Coleman, WI · Abrams, WI · Houghton, MI · Marquette, MI · Columbus, OH · Irving, TX · Livonia, MI · Wausau, WI · Iron Mountain, MI · Oklahoma City, OK · Tulsa, OK · Houston, TX · Atlanta, GA · Tampa, FL · Miami, FL · Austin, TX · Kansas City, MO · Nashville, TN · Green Bay, WI · Dallas, TX · Three Lakes, WI · Milwaukee, WI · Richmond, VA · Stevens Point, WI · Fond du Lac, WI · Eau Claire, WI · Detroit, MI · Crivitz, WI · Grand Rapids, MI · Roanoke, VA · Madison, WI · Appleton, WI · Charlottesville, VA
We are seeking an Applied AI Engineer who will be responsible for designing, developing, testing, and supporting AI-enabled solutions that improve business processes and deliver measurable…
Added 4 mins ago
IG
Software Engineer- AI- Poland
Insight Global
Remote, United States
- From $40 USD / hour
Strong understanding of testing, CI/CD, observability, security, source control, maintainability, and production operations.
Added 5 mins ago
DevOps Engineer
Span
Remote, United States
We're looking for a DevOps Engineer to help build, scale, and maintain the infrastructure that powers Span.
Added 5 mins ago
Staff Engineer - Thermal Process
Corning
Corning, NY
We are seeking a highly skilled & motivated Thermal Process Engineer with expertise in glass melting, glass forming, ceramic firing, or high-temperature material processing to join our team…
Added 6 mins ago
J
Process Engineer 2
Indianapolis, IN
- $67,300 to $100,900 USD / year
Provide technical engineering oversight for all phases of commercial operations, including bulk formulation, fill-finish (RABS/Isolator), and high-speed packaging.
Added 6 mins ago
JT
Sustainment Engineer – Navy Combat Systems
JSL Technologies Incorporated
San Diego, CA
- $82,000 to $118,000 USD / year
JSL Technologies is seeking a Sustainment Engineer – Navy Combat Systems to help improve the reliability, maintainability, and operational readiness of Navy combat and weapon systems.
Added 8 mins ago
Mechanical Engineer
Indorama Ventures Xylene & PTA LLC
Decatur, AL
General Description: Routinely monitors unit mechanical and structural equipment with respect to safe and reliable operations. Engineer determines the cause of equipment failures,…
Added 10 mins ago
B
Principal Software Engineer
Bexorg
New Haven, CT
- $200,000 to $260,000 USD / year
…the resulting data must meet rigorous standards for accuracy, reliability, and regulatory scrutiny. The software that designs, records, and analyzes these experiments is therefore more than…
Added 11 mins ago
Staff Test Engineer
Wabtec
Cedar Rapids, IA
The Staff Test Engineer will support IST Engineering in the design, development, and facilitation of high quality integration test procedures. This role will also support the enhancement of…
Added 12 mins ago
Applied AI Engineer
CCI Systems, Inc.
Janesville, WI · St. Louis, MO · Ashland, OH · San Marcos, TX · Waco, TX · Fredericksburg, VA · Springfield, OH · New Richmond, WI · Wausaukee, WI · Cheboygan, MI · Manistique, MI · Galveston, TX · Corpus Christi, TX · Marshfield, WI · Hollywood, FL · Pembroke Pines, FL · Fort Lauderdale, FL · Richmond, KY · Alexandria, VA · Arlington, VA · Canton, OH · Waukesha, WI · Dearborn, MI · Flint, MI · Warren, MI · Ypsilanti, MI · Ann Arbor, MI · Saginaw, MI · Lubbock, TX · Orlando, FL · Gainesville, FL · Jefferson City, MO · Eagle River, WI · Merrill, WI · Crandon, WI · Gatlinburg, TN · Newport News, VA · Norfolk, VA · Virginia Beach, VA · Racine, WI · Kenosha, WI · Dayton, OH · Toledo, OH · Evansville, IN · Gary, IN · Wisconsin Rapids, WI · Platteville, WI · Sheboygan, WI · Manitowoc, WI · Columbus, GA · Albany, GA · Savannah, GA · Fort Myers, FL · Jacksonville, FL · Tallahassee, FL · Menasha, WI · Ashwaubenon, WI · De Pere, WI · Little Chute, WI · Kaukauna, WI · Neenah, WI · Oshkosh, WI · Cincinnati, OH · Cleveland, OH · La Crosse, WI · Wisconsin Dells, WI · Ironwood, MI · Sault Ste. Marie, MI · Des Moines, IA · Edmond, OK · Norman, OK · Lexington, KY · Louisville, KY · Knoxville, TN · El Paso, TX · Fort Worth, TX · San Antonio, TX · Oconto, WI · Rhinelander, WI · Menominee, MI · Marinette, WI · Lynchburg, VA · Traverse City, MI · Kalamazoo, MI · Big Rapids, MI · Lansing, MI · Gaylord, MI · Independence, MO · Columbia, MO · Springfield, MO · Negaunee, MI · Ishpeming, MI · Escanaba, MI · Shawano, WI · Coleman, WI · Abrams, WI · Houghton, MI · Marquette, MI · Columbus, OH · Irving, TX · Livonia, MI · Wausau, WI · Iron Mountain, MI · Oklahoma City, OK · Tulsa, OK · Houston, TX · Atlanta, GA · Tampa, FL · Miami, FL · Austin, TX · Kansas City, MO · Nashville, TN · Green Bay, WI · Dallas, TX · Three Lakes, WI · Milwaukee, WI · Richmond, VA · Stevens Point, WI · Fond du Lac, WI · Eau Claire, WI · Detroit, MI · Crivitz, WI · Grand Rapids, MI · Roanoke, VA · Madison, WI · Appleton, WI · Charlottesville, VA
We are seeking an Applied AI Engineer who will be responsible for designing, developing, testing, and supporting AI-enabled solutions that improve business processes and deliver measurable…
Added 13 mins ago
Electrical Engineer
Novelis Bay Minette Manufacturing Facility
Bay Minette, AL
The Novelis Bay Minette, AL team is seeking an Electrical Engineer to work on site. This role will report to the Engineering, Maintenance, Reliability & Automation (EMRA) Leader of the…
Added 14 mins ago
Field Service Engineer - Robotics Division
Stäubli
Duncan
The Field Service Engineer – Robotics Division is responsible for troubleshooting, maintaining, and repairing industrial robotic systems at customer sites. This role serves as a technical…
Added 14 mins ago
VG
Senior Controls Engineer
Volvo Group
Hagerstown, MD
- $96,000 to $118,500 USD / year
As a Senior Controls Engineer, you will develop, integrate, and maintain manufacturing equipment control systems, manufacturing systems automation, human-machine interfaces, and industrial…
Added 17 mins ago
LD
Senior ERP Technical Engineer
Leonardo DRS, Inc.
AL · OH · PA · DE · OK · DC · CT · FL · GA · AK · MD · NC · VA
- $100,000 to $130,000 USD / year
The Senior ERP Technical Engineer supports the reliability, performance, and ongoing improvement of Leonardo DRS’s Costpoint environment. This role partners with business and technical…
Added 18 mins ago
Availability Project Manager (HM&E)- Onsite (US Citizens)
Swingtech
Alameda, CA
You will work as part of an interdisciplinary team alongside Port Engineers, Availability Project Managers, Engineer Officers, and Specification Writers under the guidance of senior…
Added 18 mins ago
Senior FullStack Engineer - Grafana Catalog| US | Remote
Grafana Labs
Remote, United States
Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud
Added 19 mins ago
HL
Vice President, Data & AI (Remote or Hybrid)
Healogics LLC
Jacksonville, FL
- $180,000 to $240,000 USD / year
…detailed platform architecture, engineering, implementation, reliability, performance, security, governance, and…
Added 20 mins ago
Senior Process Control Engineer
Cleveland-Cliffs Steel LLC
United States
Cleveland-Cliffs has an immediate opening for a Senior Process Automation Engineer. As a Senior Process Automation Engineer, you will have the opportunity to work with advanced automation…
Added 21 mins ago
Senior Substation Engineer - Physical Design (Seattle/Portland/Boise)
Jacobs
Wethersfield, CT
The energy industry is undergoing rapid and dramatic changes, transforming the utility landscape to enhance safety, reliability and sustainability. In response, Jacobs is expanding its…
Added 21 mins ago
Operations Quality Engineer II
Medtronic
North Haven, CT
As an Operations Quality Engineer II, you will serve as a quality leader supporting manufacturing operations, engineering initiatives, and quality system improvements. This role is…
Added 21 mins ago
Quality Engineer II
Medtronic
North Haven, CT
The Quality Engineer II supports the Surgical Sutures Manufacturing business within Medtronic’s Surgical Innovations group and Enterprise Operations. The Quality Engineering function…
Added 21 mins ago
Project Engineer
ThermoFisher Scientific
Meriden, CT
The Project Engineer is a member of the site Facilities team responsible for leading Capital and Operational investment projects that support the manufacturing operations and strategic…
Added 21 mins ago
DevOps Cloud Engineer - EviCore - Remote
The Cigna Group
Bloomfield, CT
As a Senior DevOps Engineer, you will interact with various functional groups such as Engineering, QA, Infrastructure, Security, Product Owners, Client Service, and Operations to ensure our…
Added 21 mins ago
NU
Sr. Production Broadcast Engineer - NBC Sports
NBC Universal
Stamford, CT
- $63 to $68 USD / hour
The Senior Broadcast Production Engineer is a highly experienced technical contributor responsible for maintaining the reliability of NBC Sports production environments while leading…

TEKsystems

Telecommunications Engineer

Lansing, MI, United States

$80,000 to $125,000 USD / year

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Job details

Pay: $80,000 to $125,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

Job Description:

The Telecommunications Engineer is responsible for the design, configuration, testing, deployment, and ongoing support of enterprise telephony and contact center solutions. This role will focus on modern voice and customer experience platforms, supporting a complex communication environment while ensuring high levels of performance, reliability, and service availability. This role partners closely with internal technology teams, business stakeholders, telecommunications providers, and third-party vendors to evaluate requirements, develop technical solutions, and implement enhancements across the telephony infrastructure. This individual will translate business needs into detailed technical specifications, support system integrations, and provide expert-level troubleshooting for voice and contact center technologies. In addition, the Telecommunications Engineer will perform capacity planning, traffic and utilization analysis, incident resolution, change management, and continuous improvement initiatives to ensure the organization's communication platforms remain scalable, efficient, and aligned with evolving business needs.

Essential Responsibilities:

-Design, implement, administer, and support enterprise telephony and contact center solutions. -Configure and optimize ACDs, IVRs, call routing, vectors, and call flows to support business operations. -Support VoIP and contact center platforms, including Genesys, NICE CXone, and related voice technologies. -Administer and troubleshoot AudioCodes infrastructure, SIP trunking, and voice connectivity. -Partner with Network Services to resolve telephony, VoIP, and network-related issues. -Evaluate, recommend, and implement new telecommunications technologies and enhancements. -Plan and execute system upgrades, patches, and maintenance activities across the telecom environment. -Support a large-scale contact center operation serving more than 2,800 associates. -Troubleshoot and resolve complex voice, carrier, and contact center issues. -Coordinate with telecommunications providers, including Verizon and AT&T, to support service delivery and issue resolution. -Manage telecommunications initiatives and provide regular project status updates. -Serve as an escalation point for critical voice incidents and participate in a 24x7 on-call rotation.

Landscape Overview:

-Mature, large-scale contact center environment supporting approximately 2,800 associates across multiple business units. -Hybrid telephony architecture leveraging both Azure-hosted and on-premises infrastructure. -Contact center and voice services utilize cloud-based connectivity, with agents connecting through AT&T-managed services hosted in Azure. -AudioCodes SBCs in Azure provide voice routing and connectivity between cloud and on-premises communication platforms. -Environment consists of 16 servers across two data centers, including both Azure and on-premises resources. -Supports 15-20 toll-free numbers and a high-volume customer service operation. -Ongoing focus on telephony reliability, voice routing, call recording, and platform optimization. -Common support activities include troubleshooting call recording, voice connectivity, and legacy communication services.

Skills

Telephony, telecommunication, voip, AudioCodes, ACD, vectors, Call flow design, Microsoft Teams, Genesys, NiCE CXone

Top Skills Details

Telephony,telecommunication,voip,AudioCodes

Additional Skills & Qualifications

Preferred Qualifications, Skills, & Abilities:

-5-7 years of experience supporting enterprise telephony, VoIP, and contact center platforms, with experience in Genesys Cloud, NICE CXone, or similar solutions preferred. -Experience with AudioCodes technologies, including SBCs, voice gateways, and SIP trunking. -Experience working with telecommunications providers such as Verizon and AT&T. -Strong knowledge of IP telephony, VoIP, SIP, and contact center technologies. -Understanding of telecommunications infrastructure and network connectivity solutions, including MPLS, ExpressRoute, T1/PRI, SIP, and related services. -Knowledge of cloud environments such as Azure and AWS. -Strong troubleshooting, analytical, and problem-solving skills. -Ability to gather business requirements and develop scalable telecommunications solutions. -Excellent communication skills and the ability to work effectively with technical teams, vendors, and business stakeholders. -Proficiency with Microsoft Office and the ability to manage multiple priorities in a fast-paced environment.

Other Duties:

-Active involvement in driving design discussions with OEMs. -Should be well versed with creating and updating MS Visio diagrams. -Assists with various telephony duties, including vectoring, CTI, IVR integration, SIP call routing and call recording, as needed. -Performs other duties and/or projects as assigned.

Experience Level

Intermediate Level

Job Type & LocationThis is a Permanent position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $80000.00 - $125000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Internal benefits available upon request Job Type & LocationThis is a Permanent position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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