Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Electrical Resident Engineer
DataOne
Vineland, NJ
…infrastructure, and artificial intelligence at industrial scale. With operations in the U.S. and internationally, we deliver large-scale, mission-critical infrastructure with a focus on…
Added 18 mins ago
ZE
Product Engineer (Remote - US CT/ET)
Zen Educate
Remote, United States
- $130,000 to $190,000 USD / year
We are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by…
Added 19 mins ago
SR. INDUSTRIAL ENGINEER - DEG PE
Micron Technology, Inc.
Boise, ID
Bachelor’s degree in Industrial Engineering, Operations Management, Supply Chain, or related technical field
Added 20 mins ago
Senior Systems Engineer
Anduril Industries
Costa Mesa, CA
Anduril is seeking a Senior Systems Engineer to join our rapid growing team in Costa Mesa, CA. As a Senior Systems Engineer on the Maneuver Dominance team, you’ll be the technical authority…
Added 34 mins ago
Engineer 1/2 Process Development
Illumina US Manufacturing Operations, Inc.
United States
As a Process development engineer , you will collaborate with field and MFG teams to bring the voice of the customer into the factory and improve MFG & field processes. You will provide…
Added 37 mins ago
AN
INDUSTRIAL HYGIENIST (Title 32)
Air National Guard Units
East Granby, CT
- $84,260 to $109,545 USD / year
Reviews and provides input to the installation Environmental Engineer regarding federal and state environmental permit applications.
Added 37 mins ago
UC
Supervisory General Engineer
U.S. Coast Guard
Norfolk County, VA
- $108,019 to $140,426 USD / year
This vacancy is for a GS-0801-13, Supervisory General Engineer located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-SFLC IBCT PORT ENGINEER SECTION 2-ALAMEDA…
Added 55 mins ago
Field System Technician
Bechtel Corporation
Millersport, OH
…from initial planning and investment, through start-up and…
Added 1 hour ago
VP of Engineering
Jobgether
Remote, United States
…healthcare providers, health systems, and medication supply operations. Translate complex requirements, including multi-state regulatory rules, medication transfers, and expiration tracking…
Added 1 hour ago
Data Center Technician, 3PDC
Google
Phoenix, AZ
…similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 1 hour ago
Senior Software Engineering Manager, AI/ML
Google
San Francisco, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 1 hour ago
Senior Staff Hardware Engineer Technical Lead, AI Infrastructure
Google
Sunnyvale, CA
…AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much…
Added 1 hour ago
Staff Software Engineer, Accelerators Systems Platforms Software Architect
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 hour ago
Lead Field Engineer - Electrical
Bechtel
Reston, VA · Pecos, TX
…from initial planning and investment, through start-up and…
Added 1 hour ago
AWS DevOps/Security Engineer Senior/Architect
Jobgether
Remote, United States
We are seeking a highly experienced AWS DevOps/Security Engineer Senior/Architect to design, build, secure, and operate enterprise-scale cloud environments. This role plays a critical part…
Added 1 hour ago
Global AI Transformation & Solutions Lead
AFRY
Appleton, WI
Identify and prioritize high-value AI opportunities across engineering, project delivery and client operations.
Added 2 hours ago
Field System Technician
Bechtel
Millersport, OH
…from initial planning and investment, through start-up and…
Added 2 hours ago
J
Technical Architect Senior
Jobgether
Remote, United States
- $201,950 USD / year
…oversee the platform's development, testing, and production operations while driving performance, automation, and continuous improvement. The position also involves shaping the technical…
Added 2 hours ago
Principal Cybersecurity Engineer
Jobgether
Remote, United States
The Principal Cybersecurity Engineer will play a key role in shaping and advancing the organization's cybersecurity strategy, ensuring the protection of critical digital assets against…
Added 2 hours ago
Planner II
Lumen
Pierre, SD
Planning Engineer II is a remote-based full-time position, individual contributor who is part of the Local/ILEC Edge Planning team in Lumen’s North American Operations group.
Added 2 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 2 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 2 hours ago
LEAD PRINCIPAL ENGINEER, ID1 ATE DE PROC
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
…manufacturing excellence through robust supplier management and central operations execution. Establish global alignment across diverse organizations focusing on Commercial (cost),…
Added 2 hours ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
…want auto-remediation of incidents, touchless and automated operations such as upgrading 1000s of devices and pushing configuration changes safely, adding network capacity seamlessly. We…
Added 2 hours ago
Full Stack Java Engineer
Miratech
Remote, United States
We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational…

TEKsystems

Telecommunications Engineer

Lansing, MI, United States

$80,000 to $125,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $125,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

Job Description:

The Telecommunications Engineer is responsible for the design, configuration, testing, deployment, and ongoing support of enterprise telephony and contact center solutions. This role will focus on modern voice and customer experience platforms, supporting a complex communication environment while ensuring high levels of performance, reliability, and service availability. This role partners closely with internal technology teams, business stakeholders, telecommunications providers, and third-party vendors to evaluate requirements, develop technical solutions, and implement enhancements across the telephony infrastructure. This individual will translate business needs into detailed technical specifications, support system integrations, and provide expert-level troubleshooting for voice and contact center technologies. In addition, the Telecommunications Engineer will perform capacity planning, traffic and utilization analysis, incident resolution, change management, and continuous improvement initiatives to ensure the organization's communication platforms remain scalable, efficient, and aligned with evolving business needs.

Essential Responsibilities:

-Design, implement, administer, and support enterprise telephony and contact center solutions. -Configure and optimize ACDs, IVRs, call routing, vectors, and call flows to support business operations. -Support VoIP and contact center platforms, including Genesys, NICE CXone, and related voice technologies. -Administer and troubleshoot AudioCodes infrastructure, SIP trunking, and voice connectivity. -Partner with Network Services to resolve telephony, VoIP, and network-related issues. -Evaluate, recommend, and implement new telecommunications technologies and enhancements. -Plan and execute system upgrades, patches, and maintenance activities across the telecom environment. -Support a large-scale contact center operation serving more than 2,800 associates. -Troubleshoot and resolve complex voice, carrier, and contact center issues. -Coordinate with telecommunications providers, including Verizon and AT&T, to support service delivery and issue resolution. -Manage telecommunications initiatives and provide regular project status updates. -Serve as an escalation point for critical voice incidents and participate in a 24x7 on-call rotation.

Landscape Overview:

-Mature, large-scale contact center environment supporting approximately 2,800 associates across multiple business units. -Hybrid telephony architecture leveraging both Azure-hosted and on-premises infrastructure. -Contact center and voice services utilize cloud-based connectivity, with agents connecting through AT&T-managed services hosted in Azure. -AudioCodes SBCs in Azure provide voice routing and connectivity between cloud and on-premises communication platforms. -Environment consists of 16 servers across two data centers, including both Azure and on-premises resources. -Supports 15-20 toll-free numbers and a high-volume customer service operation. -Ongoing focus on telephony reliability, voice routing, call recording, and platform optimization. -Common support activities include troubleshooting call recording, voice connectivity, and legacy communication services.

Skills

Telephony, telecommunication, voip, AudioCodes, ACD, vectors, Call flow design, Microsoft Teams, Genesys, NiCE CXone

Top Skills Details

Telephony,telecommunication,voip,AudioCodes

Additional Skills & Qualifications

Preferred Qualifications, Skills, & Abilities:

-5-7 years of experience supporting enterprise telephony, VoIP, and contact center platforms, with experience in Genesys Cloud, NICE CXone, or similar solutions preferred. -Experience with AudioCodes technologies, including SBCs, voice gateways, and SIP trunking. -Experience working with telecommunications providers such as Verizon and AT&T. -Strong knowledge of IP telephony, VoIP, SIP, and contact center technologies. -Understanding of telecommunications infrastructure and network connectivity solutions, including MPLS, ExpressRoute, T1/PRI, SIP, and related services. -Knowledge of cloud environments such as Azure and AWS. -Strong troubleshooting, analytical, and problem-solving skills. -Ability to gather business requirements and develop scalable telecommunications solutions. -Excellent communication skills and the ability to work effectively with technical teams, vendors, and business stakeholders. -Proficiency with Microsoft Office and the ability to manage multiple priorities in a fast-paced environment.

Other Duties:

-Active involvement in driving design discussions with OEMs. -Should be well versed with creating and updating MS Visio diagrams. -Assists with various telephony duties, including vectoring, CTI, IVR integration, SIP call routing and call recording, as needed. -Performs other duties and/or projects as assigned.

Experience Level

Intermediate Level

Job Type & LocationThis is a Permanent position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $80000.00 - $125000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Internal benefits available upon request Job Type & LocationThis is a Permanent position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply About employer

More about this job

Skills

Customer experience
Communication skills
Troubleshooting
Change management
Process improvement
Call routing
Troubleshoot
SIP
Microsoft Azure
Customer service
Microsoft Teams
AWS
Problem solving
Microsoft Office
Microsoft Visio

Report this job