Jobs in the United States

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CB
Distribution Center Clerk
Carolina Beverage
St. Cloud, MN
- $19 to $21.5 USD / hour
Status: Full Time Day Shift · Hours: 12-hour shift - 6a-6p
Added just now
Senior Product Owner, Clinical
Humana Government Business, Inc.
Remote, United States
The Senior Product Owner is a member of the Utilization Management Web team responsible for defining requirements, IT needs, and user stories while also prioritizing the Team Backlog to…
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Home Health Registered Nurse
Humana
Port Charlotte, FL
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Home Health Registered Nurse Case Manager
Humana
Corning, NY
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Home Health Baylor Registered Nurse
Senior Home Care, Inc.
Beverly Hills, FL
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Home Health Licensed Practical Nurse
Humana
Jacksonville, FL
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Receptionist
Humana
Gastonia, NC
…performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned…
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Home Health Registered Nurse
Humana
Muncie, IN
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Home Health Registered Nurse Case Manager
Humana
Brooklyn Park, MN
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
Added just now
Home Health Registered Nurse Case Manager
Humana
Brooklyn Park, MN
…of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they…
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Home Health Branch Coordinator
Humana
Weatherford, TX
Must possess knowledge of Medicare guidelines governing home health and hospice agencies · Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees
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Pharmacy Billing Supervisor
Guardian Pharmacy Services Management, LLC
Springfield, MO
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive…
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Technical Specialist II-Sr - Automation
Williams WPC-I, LLC.
United States
May be required to work overtime, 10-12 hour shifts and travel between Williams locations with occasional overnight stays · Must possess valid State Driver’s License and clean driving record
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Practical Nursing Clinical Adjunct Instructor
Dorsey College Holdings, LLC
United States
Current Michigan Registered Nursing license required
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End User Services Engineer II
Life360
Remote, United States
This is a role for someone who sees support as a product. You’ll set the standards, measure what matters, coach the front line, and work alongside IT Engineering and Information Security…
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Design Manager (Water Utilities / Conveyance)
Clark Water, LLC
McLean, VA
Must have strong interest in construction general contracting and in the design-build delivery process
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Intern - QC / Risk Management
Hays Electrical Services
Houston, TX
The QC / Risk Management Intern will support the programs that keep Hays projects safe, compliant, and built right the first time. This role gives the intern exposure to quality…
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Design Manager (Water / Wastewater Treatment)
Clark Water, LLC
McLean, VA
Must have strong interest in construction general contracting and in the design-build delivery process
Added just now
3
Trade Administrator
3Degrees
Portland, ME
- $80,000 to $90,000 USD / year
This is a dedicated operations contract management role designed for someone who thrives on organization, procedural excellence, paperwork management, and operational clarity. You are the…
Added 1 min ago
ND
Clerk, Operations - Warehouse
National DCP
Bellingham, MA
- $20 USD / hour
…primary function of this position will be to assist warehouse management with inbound receiving and outbound selection. Communicate with employees and over-the-road truck drivers. Maintain…
Added 1 min ago
Executive Assistant to the Chief People Officer
S&P Global Inc.
NY
Anticipate executive needs and continuously improve processes, workflows, and information management. Use AI solutions and tools such as Copilot to streamline routine work, strengthen…
Added 1 min ago
Partnerships Business Manager
IHS MARKIT UK SERVICES LTD
NY
● Support the development and execution of the Enterprise Partnerships strategy and annual priorities, translating strategic objectives into clear plans, milestones and measurable outcomes.
Added 1 min ago
Apprentice Electrician
PNE
Vancouver, WA
Valid Driver’s License required and must meet eligibility requirements to be covered under the company’s vehicle insurance policy · Must have a minimum of 1 year of industrial electrical experience
Added 1 min ago
AP
Field Reimbursement Manager - Respiratory - Washington DC
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
- $161,856 to $242,785 USD / year
The FRM must have a strategic mindset and complex problem-solving skills, to be successful in their role
Added 1 min ago
EU
Senior Clinical Solution Analyst - Evinova
Evinova US LLC Company
United States
- $124,320 to $186,480 USD / year
…valuable input on feature development and improvements that support our mission to deliver market-leading digital health…

TEKsystems

Technical Support Representative 2

Round Rock, TX, United States

$22 to $26 USD / hour

Apply on careers.teksystems.com About employer

Applications open in a new tab.

Job details

Pay: $22 to $26 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Job DescriptionThis role provides remote technical support for HVAC, building automation, and energy management systems by monitoring alarms, troubleshooting issues, and guiding customers through resolutions. You will handle incoming requests via phone, email, chat, and alarm monitoring tools, ensuring timely issue resolution, accurate documentation, and appropriate escalation when needed. The position requires strong analytical thinking, clear communication, and the ability to work independently in a fast-paced support environment.Responsibilities

Monitor and respond to alarms and system notifications for HVAC, building automation, and energy management systems.
Troubleshoot and resolve technical problems related to connectivity, equipment defects, and installations via phone, email, chat, and alarm monitoring tools.
Remotely configure and test client equipment, ensuring systems operate correctly and efficiently.
Walk customers through step-by-step corrective actions to resolve technical issues and restore system functionality.
Identify system issues, determine root causes, and provide clear, actionable solutions or workarounds.
Manage escalations by routing unresolved or complex issues to higher-tier support or appropriate technical teams.
Coordinate onsite service calls by scheduling dates, times, and access details for field technicians when remote resolution is not possible.
Deliver responsive and professional customer support, maintaining a high level of service and customer satisfaction.
Log all customer interactions, troubleshooting steps, and outcomes in service tickets and internal systems with accuracy and completeness.
Update and maintain records across multiple databases and computer systems to ensure current and reliable service information.
Work independently with minimal supervision while following established procedures, service levels, and escalation paths.
Collaborate with team members and leadership to share insights, improve processes, and enhance overall support quality.

Essential Skills

Prior technical support experience, preferably in HVAC, building automation, or energy management systems.
Hands-on experience monitoring and responding to alarms for technical or building systems.
Proven ability to troubleshoot technical issues remotely, including connectivity and equipment-related problems.
Experience identifying system issues and managing escalations to higher-tier support or field services.
Strong customer service and customer support experience in a help desk or call center environment.
Ability to provide phone support and desktop support while guiding customers through step-by-step resolutions.
Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
Demonstrated critical thinking and problem-solving skills in a technical support setting.
Ability to work independently with minimal supervision and manage multiple cases or tickets simultaneously.
Comfort using multiple databases, ticketing tools, and computer systems to document and track issues.

Additional Skills and Qualifications

Experience supporting HVAC, building automation, or energy management software and related troubleshooting tools.
Experience in help desk support, call center operations, or technical support roles in a service-oriented environment.
Familiarity with remote configuration and testing of equipment and control systems.
Ability to adapt to changing priorities, shift schedules, and varying customer needs.
Strong organizational skills and attention to detail when documenting issues and updating records.
Interest in growing into long-term opportunities through a contract-to-hire arrangement.

#WestPriority26 Job Type & LocationThis is a Contract to Hire position based out of Round Rock, TX. Pay and BenefitsThe pay range for this position is $22.00 - $26.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Round Rock, TX. Application DeadlineThis position is anticipated to close on Nov 24, 2026. Workplace TypeThis is a fully onsite position in Round Rock,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on careers.teksystems.com About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Analytical skills
Communication skills
Work independently
HVAC
Building automation
Troubleshoot
Scheduling
Customer service
Leadership
Improve business processes
Critical thinking
Problem solving
Control systems
Organizational skills
Attention to detail

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Work requirements

Jobs in the United States