Jobs in the United States

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Added 5 mins ago
Business Analyst, AI & Automation
Huckberry
Remote, United States
As our Business Analyst – AI & Automation, you’ll embed within Strategic Finance to champion internal AI adoption and turn real operational friction into high-leverage solutions. This is an…
Added 5 mins ago
MANAGEMENT ANALYST
Naval Supply Systems Command
Natick, MA
Added 5 mins ago
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Desktop Support Analyst
ManpowerGroup
Lynn, MA
- $30 USD / hour
Our client is seeking a Desktop Support Analyst to join their team. As a Desktop Support Analyst, you will be part of the IT organization supporting end users and internal teams. The ideal…
Added 5 mins ago
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School BCBA
Amergis
Holyoke, MA
- $70 USD / hour
The Board Certified Behavior Analyst – ES provides
Added 5 mins ago
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Configuration Management
Actalent
Andover, MA
- $38 to $43.17 USD / hour
Our client, a leading defense and aerospace organization, is seeking a Lead Configuration Analyst to support critical engineering and manufacturing programs. This individual will play a key…
Added 5 mins ago
IT Business Analyst, G&A
Rhythm Pharmaceuticals
Boston, MA
…seeking an experienced and highly motivated IT G&A Business Analyst to join the Information Technology team. This role will be responsible for supporting IT initiatives relating to G&A…
Added 5 mins ago
Data Quality & Insights Analyst
UKG
Boston, MA
We are seeking a detail-oriented Data Quality & Insights Analyst to turn business questions and operational data into clear, reliable analysis. In this role, you will partner with business…
Added 5 mins ago
Chief Information Officer
Transdev
Boston, MA
Minimum of ten (10) years of professional experience in a managerial and/or senior analyst capacity in each of the following areas: account management, staff management, project management,…
Added 6 mins ago
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Financial Analyst
Eliassen Group
Boston, MA
- $50 to $60 USD / hour
Our client seeks a hands-on Financial Analyst to support monthly forecasting, variance analysis, and management reporting for Engineering, Product, Design, and Research. The role will…
Added 6 mins ago
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Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Boston, MA
- $120 to $135 USD / hour
…evaluation methods in partnership with the Data and Measurement…
Added 14 mins ago
Technical Analyst- PEGA CDH
Highmark Health
Remote, United States
…members to capture capability needs and drive quality business solutions. Responsible for creation and maintenance of deliverables such as business vision, requirements, personalization to…
Added 20 mins ago
State Human Resource Analyst III
State of Delaware
Dover, DE
This is the third level in the professional human resource analyst position that supports the Pension Calculation section in verifying pension creditable service, compensation, and ensuring…
Added 20 mins ago
Management Analyst III
State of Delaware
Dover, DE
The incumbent (Quality and Clinical Program Data Analyst) manages, analyzes and tracks quality and clinical program data for federal and program requirements. Duties: reviews and interprets…
Added 23 mins ago
Print Solutions Analyst
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Print Solutions Analyst based in the United States.
Added 34 mins ago
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School BCBA
Amergis
Newberry, SC
- $65 USD / hour
The Board Certified Behavior Analyst – ES provides
Added 34 mins ago
Program Management Senior Analyst, Medical Oncology - eviCore - Remote
The Cigna Group
Columbia, SC
eviCore is currently hiring a Program Management Senior Analyst. The Senior Analyst delivers on delegated tasks assigned by a supervisor in the Product Management job family. Contributes to…
Added 34 mins ago
EG
Financial Analyst
Eliassen Group
Columbia, SC
- $50 to $60 USD / hour
Our client seeks a hands-on Financial Analyst to support monthly forecasting, variance analysis, and management reporting for Engineering, Product, Design, and Research. The role will…
Added 34 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Columbia, SC
- $120 to $135 USD / hour
…evaluation methods in partnership with the Data and Measurement…
Added 36 mins ago
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Financial Operations Analyst
TEKsystems
San Jose, CA
- $45 USD / hour
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000…
Added 36 mins ago
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Business Analyst/Power Platform
TEKsystems
Tacoma, WA
- $68 to $77 USD / hour
DescriptionThe Port of Tacoma is seeking a senior, hands-on Power Platform contractor to analyze business needs, design solutions, develop and configure production-ready capabilities, and…
Added 36 mins ago
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Financil Business Analyst
TEKsystems
Oldsmar, FL
- $43.27 to $52.88 USD / hour
Business Analyst (Financial Analyst) | Oldsmar, FL
Added 36 mins ago
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Support Agent
TEKsystems
Austin, TX
- $30 USD / hour
DescriptionRTS (Real Time Support) AnalystAbout the role: An RTS Analyst is responsible for day-to-day RTS operations including triaging and processing escalations and access requests…
Added 46 mins ago
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Financial Analyst
Eliassen Group
Helena, MT
- $50 to $60 USD / hour
Our client seeks a hands-on Financial Analyst to support monthly forecasting, variance analysis, and management reporting for Engineering, Product, Design, and Research. The role will…
Added 46 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Helena, MT
- $120 to $135 USD / hour
…evaluation methods in partnership with the Data and Measurement…
Added 47 mins ago
Senior Cybersecurity Engineer – Network Security, Zero Trust & Automation
GD Information Technology, Inc.
Remote, United States
Evaluate AI-assisted security operations that improve detection, investigation, response, administration, and analyst workflows while maintaining appropriate human validation and guardrails.

TEKsystems

Support Agent

Austin, TX, United States

$30 USD / hour

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Job details

Pay: $30 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

DescriptionRTS (Real Time Support) AnalystAbout the role: An RTS Analyst is responsible for day-to-day RTS operations including triaging and processing escalations and access requests submitted by the business through ServiceNow, reviewing, analyzing, processing and driving escalations to resolution, carrying out daily control checks and monitoring of financial services data. The RTS Agent performs an important function in ensuring issues and requests, that can have critical business impacts, get resolved in a timely and correct manner.Responsibilities: ServiceNow Ticketing Intake Handling & Management: Monitor ticket escalation queue and take ownership of submitted tickets. Review, analyze, process and route tickets to correct engineering team when needed. Ensure ticket is properly prioritized and contains the pertinent information. Manage any owned ticket from initial submission to resolution. Ensure ticket is updated within designated timelines and contains all necessary information. correct priority, owner assignment, frequent updates, proper key words used, ensure ticket is assigned to correct group/individual and is in the correct state. Onboarding: Process onboarding requests and ensuring proper procedures are followed and approvals are provided Regular Financial Data Checks: Conduct regular checks and monitoring of financial services data. Escalate abnormalities or data discrepancies to appropriate team or contact. Checks are conducted 7 days a week. Collaborate with Engineering & Business Stakeholders: Work and connect with various stake holders and other teams to push resolution or get clarification on issues Regular Occurring Meetings & Troubleshooting Sessions: Attend, host and prepare material for regular occurring meetings. Schedule, host and prepare, as needed, for trouble shooting sessions with engineering. Back Office Support: Assist in reviewing and quality checking tasks as a part of the Back Office Support team, as needed. Business Validation Testing & Miscellaneous Projects: Participate in business validation testing and various projects, as needed.Qualifications: Excellent time Management skills Great attention to detail Former experience in a help desk environment Experience with ServiceNow Proactiveness Ability to work and communicate with multiple audiences and teams Strong trouble shooting skills Ability to learn complex system ecosystemsWork Environment5x a week on siteShift is 11 AM CST - 8 PM CST.Some weekend work required. This person would part of a rotation.3-hour shift on Saturdays every 3 weeks. Allowed to take those 3 hours off during the work week in lieu.No week should exceed a total of 40 hours of work.Additional Skills & QualificationsSoft skills are very important. Looking for:Someone who is willing to be flexible and nimble - not every day will look the same.Ability to be assertive but nice - they'll be working with lots of different personalities.Attention to detail.Resourcefulness - really need someone who looks for a solution before asking leads for answers. Job Type & LocationThis is a Contract position based out of Austin, TX. Pay and BenefitsThe pay range for this position is $30.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Austin, TX. Application DeadlineThis position is anticipated to close on Nov 20, 2026. Workplace TypeThis is a fully onsite position in Austin,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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