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Added 2 mins ago
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Commercial Lines Account Executive
GPAC
Iselin, NJ
- $75,000 to $95,000 USD / year
You’ll play a visible role in client onboarding and renewals - helping deliver seamless, high-impact service - while building your expertise and advancing your career alongside a team that…
Added 2 mins ago
G
Commercial Lines Account Executive
GPAC
Armonk, NY
- $90,000 to $120,000 USD / year
This is a a standout opportunity to step into a forward moving organization in client-facing position with strong earning potential.
Added 2 mins ago
Employee Benefits Account Executive
GPAC
Northampton, MA
Drive long-term client success by building trusted relationships, shaping strategic growth plans, and ensuring customers realize maximum value from a diverse portfolio of solutions and…
Added 2 mins ago
G
Commercial Lines Account Executive
GPAC
Armonk, NY
- $90,000 to $120,000 USD / year
This is a a standout opportunity to step into a forward moving organization in client-facing position with strong earning potential.
Added 2 mins ago
G
Commercial Lines Account Executive
GPAC
Cherry Hill, NJ
- $75,000 to $95,000 USD / year
You’ll play a visible role in client onboarding and renewals - helping deliver seamless, high-impact service - while building your expertise and advancing your career alongside a team that…
Added 3 mins ago
Remote Search Consultant / Recruiter
GPAC
Flandreau, SD
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 4 mins ago
Remote Search Consultant / Recruiter
GPAC
Carrington, ND
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 7 mins ago
Remote Search Consultant / Recruiter
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Clarinda, IA
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 10 mins ago
Remote Search Consultant / Recruiter
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Sioux Center, IA
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 10 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Tampa, FL
- $100,000 to $140,000 USD / year
…projects, managing internal teams, and serving as a trusted partner to…
Added 10 mins ago
Remote Search Consultant / Recruiter
GPAC
Ainsworth, NE
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 10 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
River Forest, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 10 mins ago
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KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Park Ridge, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 10 mins ago
Remote Search Consultant / Recruiter
GPAC
Trenton, MO
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 10 mins ago
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KEY ACCOUNT MANAGER - PET SPECIALTY
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Hoffman Estates, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 10 mins ago
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KEY ACCOUNT MANAGER - PET SPECIALTY
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Hanover Park, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
Sales Executive - Mid Market
Paychex
Arlington, VA
…join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a…
Added 11 mins ago
Channel Sales Associate - CPA
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Las Vegas, NV
…join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a…
Added 11 mins ago
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KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Berwyn, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Aurora, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Franklin Park, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Forest Park, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Des Plaines, IL
- $80,000 to $100,000 USD / year
Partner with leadership on pricing, promotions, quotes, and account strategies
Added 11 mins ago
Remote Search Consultant / Recruiter
GPAC
Antigo, WI
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 11 mins ago
Remote Search Consultant / Recruiter
GPAC
Medford, WI
Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…

TEKsystems

Sr Desktop Support

West Palm Beach, FL, United States

$25 to $34 USD / hour

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Job details

Pay: $25 to $34 USD / hour
Experience: 4+ years of experience providing hands-on desktop support and end-user technical support.
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

We are seeking an experienced Desktop Support Technician to provide advanced end-user support for desktop and laptop systems, peripherals, and connectivity-related technologies. This role requires a strong technical foundation in Windows support, hardware troubleshooting, network connectivity, and customer service. The ideal candidate will be comfortable working independently, resolving complex technical issues, documenting solutions, and delivering exceptional support to end users.

Key Responsibilities

Provide Tier II desktop support for desktops, laptops, mobile computing devices, and peripherals.
Diagnose and resolve complex hardware, software, operating system, and application issues with minimal supervision.
Install, configure, upgrade, and replace desktop and laptop hardware and software.
Troubleshoot network, Wi-Fi, VPN, cellular, GPS, and connectivity-related issues.
Support Windows 11 environments and ensure endpoint systems remain operational and secure.
Manage user account issues and endpoint support activities within Active Directory environments.
Troubleshoot network printing, shared resources, and access-related issues.
Document incidents, troubleshooting steps, and technical procedures within the organization's ticketing system.
Deliver high-quality customer service while supporting multiple priorities and requests simultaneously.
Collaborate with infrastructure, security, and application teams to resolve escalated issues.

Required Qualifications

4+ years of experience providing hands-on desktop support and end-user technical support.
Proven ability to independently troubleshoot and resolve:
Desktop and laptop hardware issues
Windows operating system issues
Software and application problems
Peripheral device failures
Network, Wi-Fi, cellular, and connectivity issues
Strong understanding of:
IP Addressing
DHCP
DNS
Active Directory
Computer account management
Security groups
Network shares
Network printing
Experience troubleshooting and supporting Windows 11.
Strong documentation, communication, and customer service skills.
Ability to manage multiple support requests in a fast-paced environment.

Education & Certifications

Candidates must possess at least one of the following:

CompTIA A+ Certification
Technical support certifications such as Dell DCSE, HDI Desktop Advanced Support Technician, Microsoft MTA, or equivalent
Bachelor's degree in Information Technology or a related field with a focus on client-side support

Preferred Qualifications

Experience supporting multi-factor authentication solutions such as Imprivata or similar platforms.
Experience supporting VPN technologies, including Absolute Secure, NetMotion, or GlobalProtect.
Knowledge of Microsoft Office 2021 and newer versions.
Experience supporting endpoint security platforms such as Cortex antivirus.
Familiarity with BitLocker drive encryption.
Experience supporting ruggedized devices, including Dell and Panasonic laptops.
Understanding of GPS functionality and cellular-enabled laptop technologies.
Exposure to Ivanti products including ITSM, ITAM, EPM, or Neurons.
Previous IT support experience within military, public safety, or law enforcement environments.

Top Skills

Desktop Support
Windows 11 Troubleshooting
Hardware & Software Support
Active Directory
Network Connectivity Troubleshooting
DHCP / DNS / TCP/IP
VPN Support
Customer Service
Ticket Documentation
Endpoint Management
Multi-Factor Authentication
Ivanti
BitLocker
Microsoft Office Support
End User Computing (EUC) Support

Job Type & Location

This is a Contract to Hire position based out of West Palm Beach, FL.

Pay and Benefits

The pay range for this position is $25.00 - $34.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of West Palm Beach, FL.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a fully onsite position in West Palm Beach,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Microsoft Windows
Troubleshooting
Customer service
Work independently
Troubleshoot
VPN
GPS
Microsoft Active Directory
Technical support
DHCP
DNS
Documentation
Communication skills
A+
Computer technology
Microsoft Office
IT service management
Law enforcement

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