Sr. Conversational AI Designer - 100% REMOTE - Must Work CST/EST

Experience LevelExpert Level Sr. Conversational Designer (Generative & Agentic AI)

Overview

We are seeking a Sr. Conversational Designer to help shape the next generation of AI-powered user experiences. This role will focus on designing intelligent assistants, AI copilots, and conversational interfaces that enable users to work more efficiently, make informed decisions, and accomplish complex tasks with greater ease.The ideal candidate combines expertise in conversation design, UX strategy, and generative AI to create experiences that are not only useful, but also trustworthy, transparent, and aligned with business objectives. This individual will partner closely with product, design, research, engineering, and AI teams to define how AI assistants communicate, behave, and support users throughout their workflows.Key Responsibilities

• Design conversational and behavioral experiences for AI assistants, copilots, chatbots, and agentic AI systems.
• Define AI personas, voice, tone, communication principles, and interaction guidelines that align with organizational standards.
• Create trust-building mechanisms, transparency patterns, and effective user guidance within AI experiences.
• Design workflows powered by generative AI and autonomous or semi-autonomous agent capabilities.
• Establish conversational design standards, reusable frameworks, and best practices.
• Translate user needs, business objectives, and product requirements into effective AI-enabled experiences.
• Design clarification, error recovery, escalation, and feedback mechanisms to improve user outcomes.
• Develop user journeys, conversation flows, prompts, and interaction models for complex AI experiences.
• Prototype, test, refine, and optimize conversational experiences using user feedback and performance insights.
• Partner with researchers, product managers, architects, engineers, and UX designers throughout the product lifecycle.
• Provide guidance and consultation on conversational AI and generative AI design best practices.

Required Qualifications Conversational Design for Generative & Agentic AI

• Proven experience designing conversational interfaces, virtual assistants, AI copilots, chatbots, and agentic AI experiences.
• Ability to design both what an AI assistant communicates and how it behaves within user workflows.
• Experience designing clarification strategies, guidance mechanisms, error recovery experiences, and trust-building interactions.

Persona, Tone & Behavioral Design

• Strong experience creating AI personas and communication frameworks.
• Expertise defining voice, tone, etiquette, transparency, and behavioral guidelines.
• Ability to create consistent, user-centered communication standards across AI products.

UX Strategy & Human-Centered Design

• Experience translating user research, business goals, and operational needs into conversational experiences.
• Strong understanding of human-centered design principles and workflow optimization.
• Ability to design solutions that improve user productivity and solve meaningful business challenges.

Generative AI & LLM Experience

• Understanding of Large Language Models (LLMs) and how generative AI experiences differ from traditional intent-based chatbots.
• Experience designing dynamic, adaptive, and partially autonomous AI-powered interactions.
• Familiarity with prompt design, AI capabilities, limitations, and responsible AI principles.

Stakeholder Management & Collaboration

• Experience influencing cross-functional teams including product, business, design, architecture, and technology leaders.
• Ability to work effectively in evolving environments with changing priorities and emerging AI capabilities.
• Strong facilitation, communication, and presentation skills.
• Comfortable co-owning outcomes with multidisciplinary teams rather than operating independently.

Portfolio Requirements

Candidates should be prepared to present examples demonstrating:

• Conversational AI design work
• AI assistant or copilot experiences
• Persona development
• Voice and tone frameworks
• Behavioral guidelines and interaction principles
• User journeys and workflow design
• Business problem-solving through AI experiences
• Individual ownership and contributions to projects

Strong portfolios will clearly articulate:

• Business challenges
• User needs and research insights
• Design methodology
• Collaboration model
• Measurable outcomes and impact

Preferred Qualifications

• Experience in highly regulated industries.
• Experience in financial services, healthcare, e-commerce, or similar complex business environments.
• Experience using design and prototyping tools such as Figma.
• Familiarity with AI governance, responsible AI practices, and enterprise-scale AI implementations.

Desired Characteristics

• Collaborative and team-oriented
• Strategic thinker with strong execution skills
• Consultative and influential communicator
• Adaptable and comfortable with ambiguity
• Strong facilitator and workshop leader
• Customer-focused and outcome-driven
• Willing to challenge assumptions respectfully
• Self-directed and capable of operating independently when needed

Experience Level

Sr Individual ContributorThe ideal candidate:

• Has hands-on experience designing and delivering conversational AI experiences.
• Can independently drive workstreams while partnering effectively across teams.
• Influences direction through expertise and collaboration.
• Brings practical executional experience rather than purely strategic or executive-level consulting experience.

Opportunity This role offers the opportunity to help shape the future of AI-powered experiences through work involving:

• Generative AI
• Conversational AI
• Intelligent Assistants
• AI Copilots
• Agentic AI Experiences

The selected candidate will contribute to high-visibility initiatives focused on productivity, efficiency, user engagement, and business growth while helping establish foundational AI experience standards for future products and services. Job Type & LocationThis is a Contract position based out of Atlanta, GA. Pay and BenefitsThe pay range for this position is $70.00 - $85.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Atlanta, GA. Application DeadlineThis position is anticipated to close on Nov 25, 2026. Workplace TypeThis is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.