Service Technician

Commercial Security Service Technician Location: Ladson / Charleston, SCJob Type: Full-Time | Field Service

About the Opportunity We are seeking an experienced Commercial Security Service Technician to join a growing electronic security team serving the Charleston, South Carolina market.This is a hands-on field service position focused primarily on access control, IP video surveillance/CCTV, commercial intrusion, and networked security systems. The ideal candidate has strong troubleshooting skills, understands how security devices communicate across customer networks, and is comfortable independently diagnosing and resolving complex service issues.You will work throughout commercial environments including hospitals, schools, county and government facilities, warehouses, and other large commercial buildings. What You'll Do

• Service, troubleshoot, program, test, and commission commercial electronic security systems.
• Troubleshoot and program access control and IP video surveillance systems.
• Diagnose issues involving controllers, card readers, cameras, servers, network switches, and related security equipment.
• Service commercial intrusion alarm, visitor management, and IoT-connected security systems.
• Troubleshoot TCP/IP, LAN, and customer network connectivity issues affecting security systems.
• Use tools such as Wireshark and network scanning utilities to identify communication and connectivity problems.
• Provide remote technical support as well as on-site customer service.
• Perform system programming, testing, commissioning, and final verification.
• Work with manufacturer SDKs and APIs when supporting system integrations.
• Support cabling, alarm devices, security hardware, and related infrastructure as needed.
• Document service activity and clearly communicate findings and resolutions to customers.
• Deliver professional, customer-focused service while working independently in the field.

What We're Looking For

• 47+ years of commercial electronic security experience, preferably in a service or troubleshooting capacity.
• Strong hands-on experience with access control systems.
• Strong experience with IP video surveillance/CCTV systems.
• Demonstrated ability to troubleshoot networked security systems.
• Working knowledge of TCP/IP, LANs, IP addressing, and network diagnostics.
• Ability to independently diagnose problems and complete repairs with minimal supervision.
• Strong customer service and communication skills.
• High school diploma or GED.
• Valid driver's license and clean driving record.

Preferred Systems Experience Experience servicing, programming, or troubleshooting one or more of the following is highly desirable:

• CCURE 9000 / Software House
• LenelS2
• Genetec
• Avigilon
• Openpath
• Hanwha
• Exacq
• Axis
• Milestone
• IPConfigure

Experience with comparable enterprise access control or video surveillance platforms will also be considered. Additional Experience That Stands Out

• Commercial fire alarm experience
• Intrusion alarm experience
• Security and low-voltage cabling
• Alarm installation
• System commissioning
• Network troubleshooting using Wireshark or similar tools
• Manufacturer certifications
• Technical school education
• Military training in electronics or communications
• Experience with ASSA ABLOY, Schlage, Von Duprin, or other electromechanical locking hardware
• Experience integrating security platforms using SDKs or APIs

What's Provided

While working in the role, technicians will be provided with:

• Company vehicle
• Company gas card
• Paid tolls
• Company cell phone
• Company laptop
• Tools and resources needed to support field service operations

Additional benefits and opportunities are available upon conversion to a permanent employee, including:

• Health benefits
• 401(k)
• Paid time off
• Career advancement opportunities
• Opportunities to move into Lead Technician, Project Management, and other positions as the team continues to grow

Work Environment This is a field-based position serving customers throughout the Charleston area. Projects and service calls may take place in:

• Hospitals and healthcare facilities
• Schools
• County and government buildings
• Warehouses
• Commercial and industrial facilities

Technicians should be comfortable working in active commercial environments that may include heat, outdoor weather conditions, dust, mechanical rooms, above-ceiling spaces, and construction areas.If you are an experienced security technician who enjoys troubleshooting complex access control and CCTV systems, working with networked technology, and solving customer problems in the field, this is an excellent opportunity to join a growing service operation with long-term advancement potential. Job Type & LocationThis is a Contract to Hire position based out of Ladson, SC. Pay and BenefitsThe pay range for this position is $65.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Ladson, SC. Application DeadlineThis position is anticipated to close on Nov 27, 2026. Workplace TypeThis is a fully onsite position in Ladson,SC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.