Jobs in the United States

25+ jobs

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Added 1 min ago
OO
Management and Program Analyst (Wildland Fire)
Office of the Secretary of the Interior
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
This Management and Program Analyst (Wildland Fire) GS-0343-12/13 position is with the US Wildland Fire Service, Headquarters, Chief of Staff.
Added 3 mins ago
AM
PROGRAM ANALYST
Air Mobility Command
Scott AFB, IL
- $109,137 to $141,880 USD / year
The primary purpose of this position is: to serve as a MAJCOM headquarters level senior program analyst, responsible for planning, organizing, and determining necessary policies,…
Added 3 mins ago
VH
Program Analyst
Veterans Health Administration
Location Negotiable After Selection · Lakewood, CO · Washington, DC
- $89,508 to $145,468 USD / year
This position serves as a Program Analyst within the Office of Integrated Veteran Care (IVC), Directorate of Integrated External Networks (IEN), administering correspondence and operations…
Added 5 mins ago
VH
Lead Program Analyst
Veterans Health Administration
Portland, OR
- $114,684 to $149,091 USD / year
Position Description/PD#: Lead Program Analyst/PD21473-0
Added 5 mins ago
VH
Program Specialist
Veterans Health Administration
Saint Louis, MO
- $63,288 to $82,279 USD / year
The Program Specialist position is located within the Office of the Associate Chief of Staff (ACOS) for Medicine Specialty Service at John Cochran Medical Center within VA Saint Louis…
Added 7 mins ago
UM
EXERCISE SCENARIO ANALYST
U.S. Marine Corps
Twentynine Palms, CA
- $104,349 to $135,657 USD / year
You will serve as an EXERCISE SCENARIO ANALYST in the Training and Operations Directorate (G3), Marine Air Ground Task Force Training Command (MAGTFTC) of OFFICE OF THE COMMANDING GENERAL.
Added 7 mins ago
ED
Supervisor Procurement Analyst
Executive Director, Office of Acquisition, Logistics and Construction
Frederick, MD
- $143,913 to $187,093 USD / year
…and direction for a VA wide acquisition workforce training program. You will use in-depth knowledge and experience in acquisition management in Government, industry, and/or commercial…
Added 7 mins ago
OO
Financial Analyst
Office of the Secretary of Transportation
Washington, DC
- $85,447 to $133,142 USD / year
…Secretarial Office of the Office of the Secretary (OST) to which the analyst is assigned. The analyst can respond quickly and effectively both verbally and in writing to information…
Added 7 mins ago
VH
Budget Analyst
Veterans Health Administration
Las Vegas, NV
- $76,280 to $99,169 USD / year
The primary purpose of this position as Budget Analyst is to provide accurate and timely transactions and associated functions for the Budget Section in Fiscal Management Service (FMS) at…
Added 9 mins ago
HU
PROGRAM ANALYST
HQ USAF and Support Elements
Arlington, VA
- $85,447 to $158,322 USD / year
The primary purpose of this position is to serve as a Program Analyst and Headquarters Air Force action officer supporting Air Force modernization and implementation of Air Force Force…
Added 9 mins ago
AN
HEALTH SYSTEM SPECIALIST
Army National Guard Units
Edinburgh, IN
- $62,297 to $80,991 USD / year
…may have been gained as an administrative officer, management analyst, or administrative or clinical program manager or supervisor in a health care delivery…
Added 12 mins ago
CN
FINANCIAL MANAGEMENT ANALYST
Commander, Navy Installations Command
Broadway Complex, San Diego, CA
- $85,307 to $110,905 USD / year
You will serve as a Financial Management Analyst in the Financial Management Division of COMNAVREGSW SDIEGO.
Added 12 mins ago
IR
Management and Program Analyst
Internal Revenue Service
Chamblee, GA · Indianapolis, IN · Oakland, CA · Pittsburgh, PA · Denver, CO · Philadelphia, PA · Richmond, VA · Atlanta, GA · Franklin, TN · Cleveland, OH · Covington, KY · Andover, MA · Fresno, CA · Seattle, WA · Dallas, TX · Washington, DC · Baltimore, MD · Saint Louis, MO · Holtsville, NY · Jacksonville, FL · Portland, OR · Memphis, TN · Austin, TX · Cheektowaga, NY · Lanham, MD · Kansas City, MO · Martinsburg, WV · Ogden, UT
- $106,437 to $172,980 USD / year
…analytical frameworks and evaluation methodologies used to assess program effectiveness, operational efficiency, and service delivery across Taxpayer…
Added 12 mins ago
OA
Supervisory Financial Management Analyst
Other Agencies and Independent Organizations
Washington, DC
- $169,279 to $197,200 USD / year
Leads INL's annual and supplemental budget formulation, issuing guidance, reviewing program and post submissions, and consolidating justifications for the Department, Office of Management…
Added 12 mins ago
MT
Management Analyst
Military Treatment Facilities under DHA
Camp Pendleton, CA
- $57,641 to $110,905 USD / year
Independently conducts complex management and program analyses to optimize operational efficiency and ensure strict contract compliance. | Formulates and develops comprehensive project…
Added 12 mins ago
FE
Supervisory Management & Program Analyst
Federal Emergency Management Agency
Washington, DC
- $121,785 to $158,322 USD / year
…Cadre Coordination Branch seeks a Supervisory Management & Program Analyst for the Environmental & Historic Preservation Cadre. This position serves as the Cadre Manager and Supervisor of…
Added 16 mins ago
ED
Program Analyst
Executive Director, Office of Acquisition, Logistics and Construction
Location Negotiable After Selection
- $106,437 to $138,370 USD / year
In this role, you will improve the efficiency and effectiveness of major acquisition programs through program analysis, data analytics, strategic planning, and acquisition management. You…
Added 16 mins ago
SS
Data Analytics Analyst, SSC/FM
Space Systems Command
Los Angeles, CA
- $104,349 to $161,313 USD / year
As a Data Analytics Analyst (Operations Research Analyst), you will turn complex financial, budget, cost, and program data into clear insights that help Space Systems Command make informed…
Added 16 mins ago
DO
Graduate Assistant
Department of the Air Force
Wright-Patterson AFB, OH
- $62,439 to $123,291 USD / year
Added 16 mins ago
AN
FINANCIAL MANAGEMENT ANALYST
Air National Guard Units
Westhampton Beach, NY
- $72,737 to $114,413 USD / year
As a FINANCIAL MANAGEMENT ANALYST (GS-0501-9/11) you will plan, coordinate, and perform comprehensive Accounting and Financial Management analysis, decision support and quality reviews, of…
Added 18 mins ago
MD
Interdisciplinary General Engineer/ Operations Research Analyst
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
As a Interdisciplinary General Engineer/ Operations Research Analyst at the NH-0801/1515-3 broadband level some of your typical work assignments may include:
Added 20 mins ago
DI
Payor Analytics Senior Pricing Analyst
Dexcom Incorporated
CO
- $78,900 to $131,500 USD / year
As a Payor Analytics Senior Pricing Analyst, you will play a pivotal role in defining market value, optimizing profitability, and driving revenue growth in support of key business partners.…
Added 21 mins ago
DO
INTERDISC - COMPUTER SCIENTIST/OPERATIONS RESEARCH ANALYST/COMPUTER ENGINEER/ELECTRONICS ENGINEER
Department of the Air Force
Lackland AFB, TX
- $132,751 to $172,578 USD / year
DUTY 4: Attends meetings, conferences, briefings, and seminars related to program planning, advanced technologies, and support system concepts.
Added 21 mins ago
NS
SUPERVISORY OPERATIONS RESEARCH ANALYST
Naval Systems Management Activity
Washington Navy Yard, DC
- $169,279 to $197,200 USD / year
You will serve as a Supervisory Operations Research Analyst within NAVAL SYSTEMS MANAGEMENT ACTIVITY.
Added 22 mins ago
FH
Compensation Analyst
Favorite Healthcare Staffing
Nashville, TN
- $1,050 to $1,200 USD / week
Favorite Healthcare Staffing is looking for an experienced Administrative Compensation Analyst (ADM CMPA) for an assignment in Nashville, TN! This assignment is for 4 weeks and ideal…

TEKsystems

Service Desk Technician

Louisville, KY, United States

$19 to $24 USD / hour

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Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Service Desk Analyst Position Overview We are seeking an experienced Service Desk Analyst to provide first-level technical support for internal users in a fast-paced IT support environment. This role is responsible for managing incoming support requests, troubleshooting technical issues, documenting resolutions, and delivering exceptional customer service. The ideal candidate thrives in a structured, metrics-driven environment and enjoys helping users solve technology-related challenges.

Key Responsibilities

Serve as the first point of contact for end-user technical support requests.
Troubleshoot and resolve hardware, software, account access, and application-related issues.
Provide support via phone, email, chat, and ticket management systems.
Document incidents, troubleshooting steps, and resolutions accurately and thoroughly.
Manage support tickets within established service levels and performance expectations.
Escalate complex issues to appropriate support teams when necessary.
Support user account administration and access-related requests.
Collaborate closely with service desk leadership and technical teams to ensure timely issue resolution.
Maintain a high level of customer satisfaction through professional and effective communication.
Contribute to process improvement initiatives and knowledge-sharing activities.

Required Qualifications

Experience in a help desk, service desk, or technical support environment.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication abilities.
Experience supporting desktop operating systems and business productivity applications.
Familiarity with ticketing and incident management systems.
Ability to work efficiently in a structured, high-volume support environment.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities while maintaining service quality.

Preferred Qualifications

Experience supporting enterprise end users in a centralized support environment.
Familiarity with user account management and access support processes.
Experience handling phone-based technical support throughout the workday.
Exposure to service metrics, performance goals, and quality standards.
Experience working with cross-functional technical teams.

Work Environment

Fast-paced service desk environment.
High volume of phone-based user support.
Structured training program with ongoing learning and development opportunities.
Performance-driven environment with service-level and ticket management expectations.

Job Type & LocationThis is a Contract position based out of Louisville, KY. Pay and BenefitsThe pay range for this position is $19.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Louisville, KY. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Louisville,KY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Troubleshooting
Customer service
Troubleshoot
Leadership
Communication skills
Process improvement
Problem solving
Work efficiently
Organizational skills
Attention to detail

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