Jobs in the United States

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Counterintelligence (CI) Analyst
MELE Associates, Inc.
Washington, DC
MELE Associates, Inc. is seeking to add a detail-oriented Counterintelligence Analyst to our National Security and Intelligence team, supporting a key customer within the Department of…
Added just now
GI
Senior Consultant, Data Analyst / Visualization
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
As a Data Analyst / Visualization Senior Consultant, you will help transform complex operational and infrastructure data into meaningful insights that inform programs, policies, and…
Added just now
GI
Data Visualization Specialist
Guidehouse Inc.
VA
- $98,000 to $163,000 USD / year
The analyst will turn complex, multi-source data into clear dashboards and reports that inform agency leadership decisions. The ideal candidate brings extensive, hands-on expertise in both…
Added 1 min ago
Risk Analyst - College Program 2027
Marsh Re LLC
NY
We thrive on working together, harnessing our collective intelligence across teams, borders, and backgrounds. We are looking for an individual who is proactive, innovative, a self-starter…
Added 2 mins ago
Business Intelligence Analyst
Applied Materials, Inc
Santa Clara, CA
Works within controls to ensure the accuracy, timeliness and confidentiality of all managerial and business intelligence reports, views, dashboards, and user data. Implements new business…
Added 5 mins ago
Early Careers Program Management Senior Analyst
Citi
TAMPA, FL · Tampa, FL · Tampa
The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:
Added 5 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
United States
- $112,700 to $193,200 USD / year
As a Principal Cybersecurity Analyst on the Attack Surface Management (ASM) team within Optum Technology's Enterprise Information Security organization, you will provide senior technical…
Added 5 mins ago
Security Analyst
Innovative Hematology, Inc.
Indianapolis, IN
We are seeking an experienced Security Analyst to join our Information Technology team. This role bridges tactical cybersecurity defense with regulatory compliance oversight to safeguard…
Added 9 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
Columbia, MD
- $112,700 to $193,200 USD / year
As a Principal Cybersecurity Analyst on the Attack Surface Management (ASM) team within Optum Technology's Enterprise Information Security organization, you will provide senior technical…
Added 9 mins ago
Counter-Insider Threat Program Analyst
Booz Allen Hamilton_United States
Peterson AFB, CO
…critical national security equities? As a Counter‑Insider Threat Analyst supporting US Space Command’s Counter‑Insider Threat Program (C‑InTP), you’ll be on the first line of defense…
Added 9 mins ago
Senior Business Data Analyst
VSP
Remote, United States
The Business Data Analyst collaborates with business teams to determine needs and opportunities for leveraging data in support of business monitoring and decision management. Applies a…
Added 15 mins ago
US Wearables Analytics & Individual AI Lead
Apple
Cupertino, CA
As the US wearables market intelligence analyst and tooling expert on the US Business Planning team, you will drive the weekly market intelligence cadence for Apple’s wearables portfolio…
Added 18 mins ago
A
Analyst, Investment Research and Solutions
ATB
ON, CA · AB, CA
- $73,680 to $101,310 USD / year
…join our dynamic Product team in a full-time capacity as an Analyst, Investment Research and Solutions. This role is situated within the Investment Manager Research segment, offering an…
Added 19 mins ago
Tableau Data Engineer & Modeler
TechInsights
Denver, CO
Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights’ content informs decision makers and…
Added 19 mins ago
ZH
Senior Healthcare Data Analyst
Zing Health Holdings Inc
IL
- $100,000 to $112,500 USD / year
Zing Health is seeking a Senior Healthcare Data Analyst to join the Enterprise Reporting & Analytics organization. This role is designed for an experienced analytical professional who…
Added 20 mins ago
Program Manager 3
Emerson
Houston, TX
Establish and run financial targets and metrics for the project with the help of the Project Financial Analyst
Added 27 mins ago
T
Business Systems Analyst
TEKsystems
Tucson, AZ
- $40 to $48 USD / hour
Business Systems Analyst (BSA) Migration Project Coordinator
Added 27 mins ago
T
Help Desk Analyst
TEKsystems
Franklin, TN
- $20 to $25 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 27 mins ago
T
Treasury Business Analyst
TEKsystems
Mount Laurel, NJ
- $55 to $85 USD / hour
TEKsystems is currently looking for a Treasury Business Analyst for a long term remote contract. This individual will serve as a key liaison between Treasury business stakeholders and…
Added 37 mins ago
Principal Product Manager
Zscaler
Remote, United States
Background in SOC operations, threat intelligence, or detection engineering, providing firsthand understanding of analyst workflows and the challenges security teams face
Added 37 mins ago
Organizational Change Manager (Operations and Policy Analyst 3)
Department of Justice
United States
…serve as our Organizational Change Manager (Operations & Policy Analyst 3) within the Administrative Services Division's Project and Portfolio Management Office…
Added 42 mins ago
Senior Program Manager, Research & Intelligence
Spotlight
Kansas City
Spotlight’s Research & Intelligence team provides unparalleled insights, analysis, and perspective to Spotlight’s clients and client teams. The Senior Program Manager is the leader of our…
Added 45 mins ago
EC
Sr Financial Analyst
Entrust Corporation
Shakopee, MN
- $100,423 to $147,287 USD / year
The Senior Financial Analyst position is a member of the Global Financial Planning and Analysis (FP&A) team that is responsible for supporting the Traditional Services Team with data,…
Added 45 mins ago
EC
Data Analyst
Entrust Corporation
Shakopee, MN
- $87,118 to $127,773 USD / year
The Data Analyst will report to the Manager of Data Analytics and support Entrust’s Revenue Operations, Sales, Compensation, and Customer Success organizations through the development,…
Added 1 hour ago
Personnel Security Specialist Mid
Amentum
Huntsville, AL
…mentally disabling illness, sympathetic association with hostile intelligence individuals/organizations and facts or fragments of information which furnish reason to sustain suspicion that…

TEKsystems

Service Desk Analyst

St. Petersburg, FL, United States

$30 to $34 USD / hour

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Job details

Pay: $30 to $34 USD / hour
Experience: 3+ years of experience in a Help Desk, Service Desk, Technical Support, or IT Support role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

We are seeking a Help Desk Analyst to provide first-line technical support for end users across a corporate environment. This individual will be responsible for troubleshooting hardware and software issues, supporting remote and onsite employees, onboarding new users, and ensuring timely resolution of service requests. The ideal candidate will have strong customer service skills, experience working in a fast-paced support environment, and familiarity with Microsoft technologies and remote support tools.

Key Responsibilities

Serve as the primary point of contact for end-user technical support issues via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, application, and connectivity issues.
Provide support for Windows-based systems, Microsoft Office 365, Exchange Online, web browsers, VPN technologies, and proprietary business applications.
Utilize ServiceNow and remote support tools such as GoToAssist to manage and resolve incidents and service requests.
Support both on-domain and off-domain users in office and remote work environments.
Perform PC deployments, workstation setup, upgrades, replacements, data backups, and data restoration activities.
Install, configure, and support desktop software and business applications.
Diagnose and coordinate hardware break-fix activities, including warranty replacement processes with HP.
Assist with onboarding new employees, including workstation setup, account access verification, and technology orientation.
Document troubleshooting steps, resolutions, and customer interactions within the ticketing system.
Escalate complex technical issues to appropriate support teams when necessary.
Maintain a high level of customer service while meeting established service level agreements (SLAs).

Required Qualifications

3+ years of experience in a Help Desk, Service Desk, Technical Support, or IT Support role.
Experience supporting Windows operating systems and Microsoft Office applications.
Hands-on experience with Office 365 and Exchange Online support.
Familiarity with VPN technologies, including F5 and GlobalProtect.
Experience using ticketing systems such as ServiceNow.
Knowledge of software installation, troubleshooting, and desktop application support.
Experience performing PC setup, deployment, backup, restoration, and migration activities.
Understanding of hardware troubleshooting and break-fix support.
Strong troubleshooting, customer service, and communication skills.
Ability to support users with varying levels of technical proficiency.

Preferred Qualifications

Bachelor's degree in Computer Science, MIS, Information Technology, or a related field, or equivalent work experience.
5+ years of experience in a Help Desk or Technical Support environment.
Experience supporting enterprise environments with both remote and onsite users.
Knowledge of computer maintenance, malware/virus remediation, and endpoint security practices.
Understanding of data networking fundamentals, including TCP/IP, DNS, DHCP, and connectivity troubleshooting.
Experience supporting backup and recovery solutions.

Technical Environment

ServiceNow
GoToAssist
Microsoft Office 365
Exchange Online
Windows Operating Systems
F5 VPN
Palo Alto GlobalProtect
HP Hardware
Chrome Browser
Desktop Imaging, Backup & Restore

Top Skills

Help Desk / Service Desk Support
Office 365 & Exchange Online
ServiceNow Ticket Management
Windows Desktop Support
Software Installation & Troubleshooting
VPN Support (F5 & GlobalProtect)
Hardware Break-Fix
PC Deployment & Migration
User Onboarding
Customer Service & End-User Support

Job Type & LocationThis is a Contract position based out of St. Petersburg, FL. Pay and BenefitsThe pay range for this position is $30.00 - $34.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of St. Petersburg, FL. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a hybrid position in St. Petersburg,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Troubleshooting
Customer service
Troubleshoot
Microsoft Windows
Microsoft Office
Microsoft Exchange
VPN
ServiceNow
Microsoft 365
Communication skills
Computer science
MIS
Computer technology
DNS
DHCP
Onboarding

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