Jobs in the United States

25+ jobs

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Added 32 mins ago
Travel Construction Manager - Mission Critical
LAYTON CONSTRUCTION COMPANY, LLC
EAGLE MOUNTAIN, UT
Added 32 mins ago
Travel Senior MEP Superintendent-Mission Critical
LAYTON CONSTRUCTION COMPANY, LLC
EAGLE MOUNTAIN, UT
Added 32 mins ago
Travel Senior Superintendent - Mission Critical
LAYTON CONSTRUCTION COMPANY, LLC
EAGLE MOUNTAIN, UT
Added 33 mins ago
Construction Manager/Project Executive
LAYTON CONSTRUCTION COMPANY, LLC
SANDY, UT
Added 33 mins ago
Preconstruction Manager- Mission Critical
LAYTON CONSTRUCTION COMPANY, LLC
SANDY, UT
Added 33 mins ago
Construction Project Manager
BGIS GLOBAL INTEGRATED SOLTUTIONS US LLC
SALT LAKE CITY, UT
Added 45 mins ago
Facilities and Procurement Manager
Bright Event Rentals
TX
The Manager, Facilities & Vendor Management owns the company's physical footprint and its approved vendor network across all four regions (Northeast, Texas, Northern California, and…
Added 45 mins ago
Facilities and Procurement Manager
Bright Event Rentals
CA
The Manager, Facilities & Vendor Management owns the company's physical footprint and its approved vendor network across all four regions (Northeast, Texas, Northern California, and…
Added 1 hour ago
MA
Aviation Project Manager
Mead And Hunt, Inc.
Denver, CO
- $155,000 to $206,000 USD / year
Mead & Hunt, a nationally recognized professional services consulting firm, is seeking an Experienced Project Manager to join our collaborative and innovative Aviation team.
Added 1 hour ago
Industrial & Manufacturing MEP Senior Project Manager
Turner & Townsend
Wilton, CT
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 hour ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
The Construction Manager's role is observational and does not relieve the contractor of responsibility for its QC/QA program or quality of work.
Added 1 hour ago
Credit Manager - Energy, Infrastructure and Project Finance
Celtic Bank
Remote, United States
The Credit Manager is responsible for leading the underwriting and portfolio management team with a primary focus on people leadership, asset quality, and credit risk mitigation across the…
Added 1 hour ago
Loan Processor
Celtic Bank
Remote, United States
…accordance with bank approval and under the direction of the…
Added 1 hour ago
IT Operations Manager
Celtic Bank
Remote, United States
The IT Operations Manager plays a critical role in ensuring the stability, security, and performance of Celtic Bank’s technology environment. This hands-on leadership position combines…
Added 1 hour ago
VP, Portfolio Manager
Celtic Bank
Remote, United States
Celtic Bank is seeking an experienced VP, Portfolio Manager to join our Corporate Finance team. This role will be responsible for the underwriting and active management of a dedicated…
Added 1 hour ago
BSA & AML Compliance Analyst
Celtic Bank
Remote, United States
…Suspicious Activity Reports (SARs). You will report to the BSA Manager. Below is a list of tasks you may experience, but not limited to, within the…
Added 1 hour ago
Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
The Operations Manager is fully responsible for managing operations activities associated with plant equipment and systems within their organizational entity. The Operations Manager is…
Added 1 hour ago
Fire Protection Engineer
Amentum
Richland, WA
The Fire Protection Engineer (FPE) fulfills a key role in the development and administration of the WTP Fire Protection Program (FPP) within the Direct Feed LAW (DFLAW) Operating Island.
Added 1 hour ago
5G BTS Field Engineer
CED Systems
Portland, OR
…5G Integrations as per site requirements and work with the construction crew on site to complete the job…
Added 1 hour ago
GC
Superintendent
Griffith Company
San Diego, CA
- $130,000 to $200,000 USD / year
Assist project manager in conducting effective pre-construction/pre-planning meetings.
Added 1 hour ago
Senior Operations Manager
CACI International
Los Angeles, CA
…alignment across CONUS base modernization efforts. As an Operations Manager, you’ll oversee NOC and field teams, manage site readiness, logistics, and staffing across all phases of…
Added 1 hour ago
UH
Facilities Manager - Community Clinic
UCLA Health
Los Angeles, CA
- $119,700 to $272,700 USD / year
…operation of an all-inclusive preventative and reactive maintenance program and service, for the approximately 280 subject outlying UCLA Health Community Clinic locations. This will include…
Added 1 hour ago
Maintenance Unit Turn Technician
CBH Homes
Meridian, ID
…Rentals is a leader in multi-family property management and construction. We take pride in providing clean, safe, and welcoming homes for our residents. We are looking for a skilled and…
Added 1 hour ago
Assistant Construction Manager
CBH Homes
Meridian, ID
Minimum 1 year + experience as an Assistant Construction Manager, Assistant Superintendent, or equivalent supervisory role in New Home Construction
Added 1 hour ago
CH
Construction Manager - New Home Superintendent
CBH Homes
Boise, ID
- $75,000 to $95,000 USD / year
Minimum 3 years + experience as a Construction Manager, Superintendent, Foreman, or equivalent supervisory role in New Home Construction

TEKsystems

Service Desk Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

DescriptionSERVICE DESK ANALYSTExperienced technical support professional | 5+ yearsPOSITION SUMMARYThe Service Desk Analyst provides high-quality technical support to employees across the organization and serves as a key point of contact for day-to-day technology needs. This position troubleshoots and resolves hardware, software, application, identity, connectivity, and Microsoft 365 issues while delivering an exceptional customer experience.With approximately five or more years of IT support experience, the Service Desk Analyst is expected to independently manage more complex support issues, take ownership through resolution, recognize recurring issues, contribute to knowledge documentation, and partner with other IT teams when escalation is required.Key Responsibilities Provide responsive, customer-focused technical support through phone, email, chat, remote support, and in-person interactions. Troubleshoot and resolve issues involving Windows 11, Microsoft 365, Microsoft Teams, Outlook, OneDrive, SharePoint, printers, mobile devices, laptops, and related business technology. Support user accounts, password and authentication issues, access requests, and Microsoft Entra ID / Active Directory environments. Diagnose hardware, software, networking, VPN, connectivity, and peripheral issues. Take ownership of incidents and service requests from initial contact through resolution, keeping customers informed throughout the process. Manage and prioritize assigned tickets within established service levels and escalate issues when appropriate. Provide support for employee onboarding, offboarding, equipment provisioning, device replacement, and application access. Assist employees with using technology effectively, not simply fixing technical problems. Identify recurring issues and recommend opportunities to improve support processes or reduce future incidents. Create and maintain clear knowledge articles, troubleshooting guides, and end-user documentation. Work closely with infrastructure, security, applications, and other IT team members to resolve complex issues. Follow established cybersecurity practices related to account access, device security, phishing, data protection, and incident escalation. Participate in technology rollouts, upgrades, hardware refreshes, and other IT initiatives. Provide guidance and informal mentoring to less-experienced Service Desk team members when appropriate.Qualifications Required 5+ years of experience providing Service Desk, Help Desk, Desktop Support, or similar end-user technology support. Strong troubleshooting experience with Windows and Microsoft 365 environments. Experience supporting laptops, desktops, mobile devices, printers, docking stations, monitors, and other end-user hardware. Working knowledge of Active Directory and/or Microsoft Entra ID, user accounts, groups, permissions, and authentication. Experience using an IT Service Management (ITSM) or ticketing platform. Solid understanding of networking fundamentals including Wi-Fi, TCP/IP, DNS, VPN, and basic connectivity troubleshooting. Ability to troubleshoot issues independently and know when escalation is appropriate. Excellent written and verbal communication skills. Strong customer service skills with the ability to communicate technical information clearly to non-technical employees. Ability to prioritize multiple requests while maintaining strong follow-through and attention to detail.Preferred Experience supporting employees in a distributed or multi-office environment. Experience with Microsoft Intune, endpoint management, device deployment, and software distribution. Familiarity with MFA, Conditional Access, and modern identity management. Experience with remote desktop or virtual desktop environments. Familiarity with ITIL practices, particularly incident, request, and problem management. Microsoft, CompTIA, or ITIL certification is a plus. Experience supporting construction, engineering, professional services, or other project-based organizations is beneficial.SkillsHelp desk, Support, Help desk support, Troubleshooting, Service desk, Office 365, active directory, Entra ID, windows, ticketing system, Customer Service, intune, mfa, azure virtual desktop, citrix, vmware horizon, powershell, asset management, comptia a+Top Skills DetailsHelp desk,Support,Help desk support,Troubleshooting,Service desk,Office 365,active directory,Entra ID,windows,ticketing system,Customer ServiceAdditional Skills & Qualifications-Microsoft Intune / Endpoint Manager-MFA and Conditional Access administration-Azure Virtual Desktop, Citrix, or VMware Horizon-ITIL foundation or service management experience-CompTIA A+, Network+, or Microsoft certifications-Experience with device imaging and deployments-PowerShell scripting basics-Construction, engineering, or professional services industry experience-Asset management and inventory tracking-Experience supporting hybrid or remote work environmentsExperience LevelExpert Level Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 19, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Microsoft 365
Documentation
Microsoft Windows
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Microsoft Active Directory
VPN
Troubleshooting
IT service management
DNS
Troubleshoot
Customer service
Microsoft Access
ITIL
ITIL certification
VMware
Microsoft PowerShell
Microsoft Azure
A+
Network+

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