Senior Systems Engineer (Infrastructure Contract) Job DescriptionThis contract Senior Systems Engineer role provides immediate, hands-on support for an infrastructure team in a complex, mixed environment. You will focus primarily on Tier 2 infrastructure support, ticket resolution, server administration, and day-to-day operational support across Windows, Linux, and virtualized platforms. The position requires a strong background in Windows Server, Active Directory, VMware, Linux administration, infrastructure monitoring, and backup operations, with the ability to work independently while collaborating closely with the systems engineering team on projects and operational improvements.Responsibilities
- Resolve Tier 2 infrastructure incidents and service requests, providing timely and accurate support to end users and internal teams.
- Assist the team with ticket resolution efforts, handling approximately 70% of your time in incident and request management.
- Support Active Directory-related incidents and requests, ensuring stable and secure directory services.
- Troubleshoot and restore files as needed to support business continuity and user needs.
- Administer and maintain Windows Server environments (2019 and newer), including configuration, troubleshooting, and optimization.
- Assist with server administration tasks, including building new servers, decommissioning legacy systems, and maintaining the overall server environment.
- Respond to infrastructure monitoring alerts, investigate issues, and take corrective action to maintain system availability.
- Support day-to-day operational activities across the server environment, ensuring systems remain stable, secure, and performant.
- Manage and troubleshoot Active Directory services, including user and group administration, Group Policy, DNS, DHCP, domain controllers, replication, and authentication issues.
- Provide overall Active Directory infrastructure support with minimal oversight, diagnosing and resolving complex directory-related incidents.
- Support VMware version 8 environments and assist with the ongoing transition toward Hyper-V virtualization platforms.
- Provision and manage virtual machines, including resource allocation, configuration, and lifecycle management.
- Troubleshoot host and guest operating system issues within virtual environments, including storage and networking-related problems.
- Manage virtualization features such as snapshots, checkpoints, migrations, clustering, and performance-related tuning.
- Support Red Hat Enterprise Linux (RHEL) 8.0.3 systems, performing system administration and troubleshooting within the Linux environment.
- Respond to and investigate alerts within OpManager, identifying root causes and implementing corrective actions.
- Assist with monitoring configuration, including threshold tuning and efforts to reduce alert noise while improving visibility into system health.
- Monitor Veeam backup jobs, ensuring that backup operations run successfully and meet recovery objectives.
- Troubleshoot failed backup jobs and coordinate remediation to maintain reliable backup and recovery capabilities.
- Assist with infrastructure projects as needed, contributing technical expertise to upgrades, migrations, and environment improvements.
- Collaborate with the systems engineering team on operational improvements, maintenance activities, and best practices for the infrastructure environment.
- During the first two weeks, become familiar with the overall infrastructure environment, operational processes, and support workflows to contribute effectively.
- During the first two weeks, assist the team with ticket resolution and support Active Directory-related requests and incidents to quickly integrate into daily operations.
Essential Skills
- Proven experience independently administering and troubleshooting Windows Server environments (2019 and newer), including day-to-day operations and incident resolution.
- Deep, hands-on Active Directory administration experience across user and group management, Group Policy, DNS, DHCP, domain controllers, replication, and authentication troubleshooting.
- Strong background in resolving Tier 2 infrastructure incidents and responding to operational issues in a production environment.
- Demonstrated expertise with VMware virtualization, including provisioning virtual machines, troubleshooting host and VM issues, managing storage and networking, and handling snapshots, migrations, and performance tuning.
- Experience supporting or working with Hyper-V virtualization platforms, particularly in environments transitioning from VMware.
- Solid Linux administration skills, specifically supporting Red Hat Enterprise Linux (RHEL) 8.0.3 or similar enterprise Linux distributions.
- Hands-on experience with infrastructure monitoring tools such as OpManager, including responding to alerts and performing basic configuration and tuning.
- Ability to troubleshoot complex infrastructure issues across servers, virtualization, networking within virtual environments, and directory services with minimal oversight.
- Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve incidents in a high-demand environment.
- Ability to work independently while effectively collaborating with a systems engineering team on shared projects and operational goals.
- Comfort working in a ticket-based workflow, prioritizing tasks, and managing time effectively in a high-volume support environment.
Additional Skills and Qualifications
- Experience with Veeam Backup & Recovery, including monitoring backup jobs and troubleshooting failures to ensure reliable backup operations.
- Familiarity with ServiceNow or similar IT service management and ticketing platforms for handling incidents and service requests.
- Experience working in mixed Windows and Linux environments, supporting both operating systems in production.
- background supporting public sector, government, or similarly structured environments is beneficial.
- Strong communication skills, with the ability to explain technical issues clearly to both technical and non-technical stakeholders.
- Ability to quickly learn and adapt to an existing infrastructure environment and operational processes, especially within the first few weeks of engagement.
Work EnvironmentThis role is 100% on-site in Colorado Springs, Colorado, within a public-sector IT environment supporting enterprise infrastructure. You will work in a traditional office and data center setting, supporting a mixed technology stack that includes Windows Server (2019 and newer), Active Directory, VMware version 8, Hyper-V, Red Hat Enterprise Linux (RHEL) 8.0.3, OpManager for monitoring, Veeam for backup and recovery, and ServiceNow for ticket management. The work follows a ticket-based workflow, with approximately 70% of time dedicated to incident and service request resolution and about 30% focused on project and improvement work. You can expect a structured environment with established processes and operational standards, where on-site presence supports close collaboration with the infrastructure and systems engineering teams. Job Type & LocationThis is a Contract position based out of Colorado Springs, CO. Pay and BenefitsThe pay range for this position is $50.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Colorado Springs, CO. Application DeadlineThis position is anticipated to close on Nov 27, 2026. Workplace TypeThis is a fully onsite position in Colorado Springs,CO.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
