Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
UG
Principal Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
The Enterprise Finance Data Engineering team is seeking a Lead Data Engineer (Principal Data Engineering) to design, build, and manage the foundational data architectures that power…
Added 13 mins ago
NS
ENGINEER
Naval Sea Systems Command
Port Hueneme, CA
- $146,632 to $197,200 USD / year
…future combat systems. | You will serve as the Division Lead Engineer for all Digital Engineering Programs and projects associated with in-service engineering disciplines, including design,…
Added 18 mins ago
FA
Electronics Engineer
Federal Aviation Administration
Atlantic City, NJ
- $123,171 to $190,953 USD / year
This position serves as electronics engineer and engineering lead within a NAS Enterprise Weather & Aeronautical Information Systems Team, AJW-1710, providing advanced expertise in support…
Added 39 mins ago
MS
Engineer Aircraft Communications - Orlando FL
Military Spouse Jobs & VetJobs
United States
- $77,000 to $133,000 USD / year
Experience with application development, scripting, automation, databases, or systems integration.
Added 44 mins ago
J
Associate Machine Learning Engineer
Jobgether
Remote, United States
- $106,900 to $152,700 USD / year
…steps. Our partner is looking for an Associate Machine Learning Engineer based in the United…
Added 55 mins ago
Senior Software Development Engineer in Test, ML
PlayStation Global
Madison, WI
PlayStation is seeking a Sr Software Development Engineer in Test, ML to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner…
Added 1 hour ago
Software Engineer TS/SCI CI Poly Required (Java/J2EE)
MaxIT Consulting - Max Corporate Group
Annapolis Junction · Annapolis Junction, MD
…Behavior-Driven Development and test automation, and every engineer contributes from requirements to…
Added 1 hour ago
Cleared Java Developer / Software Engineer
MaxIT Consulting - Max Corporate Group
Annapolis Junction · Annapolis Junction, MD
…Behavior-Driven Development and test automation, and every engineer contributes from requirements to…
Added 1 hour ago
Solutions Lead, International Upmarket
Toast
Boston, MA
Engineer workarounds, and know when to hold the line. Design and document solutions to complex gaps, and judge when a workaround creates debt we'll pay for at go-live.
Added 1 hour ago
Data & Intergrations Engineer
Jobgether
Remote, United States
Experience writing and maintaining unit tests for application, database, and integration code.
Added 1 hour ago
J
CRM Lead Engineer
Jobgether
Remote, United States
- $80,000 to $131,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Lead Engineer based in the United States.
Added 1 hour ago
Senior Electrical Engineer
Bristol Myers Squibb
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 1 hour ago
AS
Senior Project Engineer I/II
Agile Space Industries
Durango
- $112,000 to $175,000 USD / year
Agile Space Industries is seeking an experienced Project Engineer to drive technical execution across multidisciplinary teams developing spaceflight pressure vessels, propellant tanks, and…
Added 1 hour ago
Software Engineer Co-op (January 2027)
RTX Corporation
marlborough, MA
The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision…
Added 1 hour ago
FM
Sr. Principal Integration Engineer - Cloud Solutions
Fresenius Medical Care
Waltham, MA
- $137,000 to $229,000 USD / year
The Principal Azure Cloud Solutions Engineer serves as a senior technical authority responsible for designing, implementing, and improving secure, scalable, and resilient solutions on…
Added 1 hour ago
FM
Cybersecurity Architect
Fresenius Medical Care
Waltham, MA
- $137,000 to $229,000 USD / year
Ability to work in a group development environment as an application security engineer across software engineer, QA engineer and build/test/release engineer teams.
Added 1 hour ago
Software Engineer (Secret) (4611)
SMX
Boston, MA
…Responsible for software design, development, engineering, integration, and architecture. Will support onboarding new cloud-enabled applications and support deployment activities, primarily…
Added 1 hour ago
Cloud Systems Engineer (Secret) (4496)
SMX
Boston, MA
Knowledge/experience with integration of Software with IBM Maximo Application Suite (MAS) Architecture, IBM WebSphere, and Red Hat OpenShift on Azure
Added 1 hour ago
C
Cybersecurity Engineer
CBRE
Boston, MA
- $95,000 to $100,000 USD / year
Support integration of secrets management into CI/CD pipelines, container platforms (e.g., Kubernetes), and DevSecOps toolchains to enable secure application delivery.
Added 1 hour ago
Senior Principal Development Engineer - Sustainable Infrastructure (Remote)
Johnson Controls Inc.
United States
…automation systems, security, fire systems, building–wide system integration, services, finance, etc.) and is able to apply these technologies and services to in a cost effective solution…
Added 1 hour ago
Fullstack Software Engineer (Frontend Focused)
Jobgether
Remote, United States
…next steps. Our partner is looking for a Fullstack Software Engineer (Frontend Focused) based in the United…
Added 2 hours ago
J
ICT Engineer III
Jobgether
Remote, United States
- $104,738 to $130,502.05 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an ICT Engineer III based in the United States.
Added 2 hours ago
J
Big Data Architect IT Consultant Master
Jobgether
Remote, United States
- $75 to $80 USD / hour
…Databricks, Microsoft Azure, Data Lake, Synapse, and enterprise data integration tools. The platform will connect diverse systems and enable secure, reliable access to structured and…
Added 2 hours ago
Mechanical Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As a mechanical design engineer within the satellite vehicle engineering organization you will get to solve complex structural, thermal, and electromechanical problems on the various space…
Added 2 hours ago
Electrical/Avionics Systems Engineering Support - Journeyman
Astrion
Dayton / Wright-Patterson AFB, OH
Electrical Avionics Integration Engineer - Journeyman

Closed listing

TEKsystems

Senior Genesys Engineer

Saint Paul, MN, United States

$60 to $65 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $60 to $65 USD / hour
Posting language: English
Posted: Oct 21, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description

The Senior Genesys Cloud CX Engineer is responsible for the design, engineering, implementation, automation, integration, and operational support of enterprise contact center solutions built on Genesys Cloud CX.

This role serves as a Senior technical subject matter expert for the Genesys platform and works closely with Product Owners, Solution Architects, application teams, telecommunications engineers, business partners, vendors, and other Contact Center Technology engineers to deliver secure, resilient, scalable, and highly available customer contact solutions.

The Senior Engineer is expected to take ownership of complex technical problems, lead platform improvements, establish engineering standards, mentor other engineers, and reduce operational risk through automation, documentation, monitoring, and disciplined change management.

Key Responsibilities

Genesys Cloud CX Engineering

Design, configure, engineer, and support enterprise solutions within Genesys Cloud CX.

Serve as a Senior technical SME for Genesys Cloud architecture, platform capabilities, integrations, and production troubleshooting.

Engineer and maintain:

o Genesys Architect inbound and outbound call flows

o IVR applications and routing logic

o Queues, skills, routing strategies, schedules, and wrap-up codes

o Data Actions and external integrations

o Telephony configuration, trunks, sites, number plans, and call routing

o Recording and quality-management integrations

o Workforce-management integrations

o Digital interaction channels where applicable

Develop solutions that meet enterprise requirements for performance, reliability, scalability, security, and supportability.

Genesys' own developer guidance demonstrates the use of Architect flows, queues, integrations, Data Actions, APIs, and Terraform/CX as Code as core components of engineered Genesys Cloud solutions.

IVR and Customer Experience Engineering

Design and enhance complex Genesys Architect call flows supporting enterprise contact center operations.

Translate business requirements into efficient call routing and customer interaction designs.

Integrate IVR applications with enterprise APIs, data services, authentication services, and downstream business systems.

Optimize routing designs to improve customer experience, containment, agent efficiency, and operational reliability.

Establish reusable patterns and engineering standards for Architect development.

API & Integration Engineering

Design, build, troubleshoot, and support integrations using the Genesys Cloud Platform APIs, OAuth, REST, JSON, and Data Actions.

Integrate Genesys Cloud with enterprise applications, CRM platforms, data services, workforce-management platforms, recording systems, and other contact center technologies.

Understand authentication, authorization, API rate limits, exception handling, logging, and secure integration patterns.

Work with application development teams to establish reliable integration contracts and troubleshoot issues that cross application boundaries.

Production Support & Reliability

Provide advanced Tier 3 engineering support for Genesys Cloud CX.

Lead troubleshooting and root-cause analysis for high-impact incidents.

Analyze logs, interaction details, API transactions, telephony signaling, integration behavior, and platform telemetry.

Participate in major incident response and problem-management activities.

Develop proactive monitoring and alerting to identify issues before they materially affect customers or contact center operations.

Identify recurring incidents and implement permanent engineering solutions rather than relying on operational workarounds.

Security, Compliance & Platform Governance

Follow enterprise security and change-management requirements when designing and implementing contact center solutions.

Apply least-privilege principles to Genesys roles, permissions, OAuth clients, and integrations.

Protect authentication credentials, customer information, and other sensitive contact center data.

Participate in architecture, security, disaster-recovery, and operational-readiness reviews.

Skills

Genesys, Genesys Cloud CX, IVR, Genesys Cloud Platform API's, Genesys Architect, ACD, OAuth

Top Skills Details

Genesys,Genesys Cloud CX,IVR,Genesys Cloud Platform API's,Genesys Architect,ACD,OAuth

Additional Skills & Qualifications

Required Qualifications

Experience

7+ years of experience engineering enterprise contact center or telecommunications solutions.

5+ years of hands-on experience with Genesys technologies, with strong experience engineering Genesys Cloud CX solutions.

Demonstrated experience supporting large, business-critical contact center environments.

Experience troubleshooting complex production issues involving voice, integrations, APIs, networks, or distributed systems.

Experience leading technical implementations or major platform changes.

Technical Skills

Strong hands-on expertise in several of the following:

Genesys

Genesys Cloud CX

Genesys Architect

ACD and skills-based routing

Data Actions

Genesys Cloud APIs

OAuth

Queue and routing configuration

Telephony and trunk configuration

Recording and quality-management capabilities

Workforce-management integrations

Genesys CX as Code

Archy

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Saint Paul, MN.

Pay and Benefits

The pay range for this position is $60.00 - $65.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Saint Paul, MN.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About employer

More about this job

Skills

Troubleshooting
Call routing
Quality assurance procedures
IBM Terraform
Customer experience
Troubleshoot
Root cause analysis
Incident response
Regulatory compliance
Change management
Implement ICT recovery system

Report this job