Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Azure DevOps Engineer
Libra Solutions
Remote, United States
Libra Solutions is seeking an Azure DevOps Engineer to build, automate, and operate the delivery pipelines and cloud platform behind our products. You will own our Azure DevOps (ADO)…
Added just now
Azure DevOps Engineer
Libra Solutions
Remote, United States
Libra Solutions is seeking an Azure DevOps Engineer to build, automate, and operate the delivery pipelines and cloud platform behind our products. You will own our Azure DevOps (ADO)…
Added 1 min ago
S
AUTOMATION ENGINEER III
Spherion
College Station, TX
- $38 USD / hour
The Automation Engineer III - Temporary serves as the senior technical authority responsible for leading the design, configuration, integration, and lifecycle management of process control,…
Added 1 min ago
DC
Systems Engineer 3
DENSO Connection
Maryville, TN
- $96,000 to $120,000 USD / year
The Logistics Network Design Specialist is responsible for supporting the development, evaluation, and implementation of strategic logistics network improvements across Denso's North…
Added 2 mins ago
TT
Structural Associate
Thornton Tomasetti
Denver, CO
- $80,000 to $115,000 USD / year
…means-and-methods engineering. There will be an emphasis on the development of relationships with current, but also new clients to grow the practices revenue potential. The core areas of…
Added 2 mins ago
TT
Senior Structural Engineer
Thornton Tomasetti
Denver, CO
- $80,000 to $115,000 USD / year
…means-and-methods engineering. There will be an emphasis on the development of relationships with current, but also new clients to grow the practices revenue potential. The core areas of…
Added 2 mins ago
TT
Structural Project Engineer
Thornton Tomasetti
Denver, CO
- $80,000 to $115,000 USD / year
…means-and-methods engineering. There will be an emphasis on the development of relationships with current, but also new clients to grow the practices revenue potential. The core areas of…
Added 3 mins ago
Sr Environmental Engineer
Default Brand
Pasadena, TX
Sr. Environmental Engineer assist as needed with all media permit application preparation.
Added 3 mins ago
Infrastructure Architect
Mesa Brand
Madison, AL
We’ve got the power to energize your career and spark YOUR work/life balance through professional development and exceptional benefits. Don’t delay, plug in today for an inclusive and…
Added 3 mins ago
Senior System Reliability and Safety Engineer
Parry Labs, LLC
Huntsville, AL · Dallas, TX
As a Senior System Reliability and Safety Engineer in our defense industry team, you will play a crucial role in ensuring the reliability, availability and maintainability of our systems,…
Added 4 mins ago
Senior Quality Systems Engineer, Compliance & Auditing
Anduril Industries
Fort Collins, CO
Anduril’s Quality organization is seeking a Senior Quality Systems Engineer to own and advance the quality management system for Battlespace Awareness. The Quality team works with our…
Added 4 mins ago
Radar Quality Systems Engineer
Anduril Industries
Fort Collins, CO
Anduril’s Quality organization is seeking a Radar Quality Systems Engineer to own and advance the quality management system for Battlespace Awareness. The Quality team works with our…
Added 4 mins ago
Product Sourcing Engineer
Anduril Industries
Quincy, MA
The Product Sourcing Engineer drives the strategic supply network development and cost management of Anduril’s product hardware across their lifecycles, by collaborating with suppliers and…
Added 4 mins ago
Electrical CSU Engineer
Bechtel
New Albany, OH
The Electrical Commissioning and Startup (CSU) Engineer will assist in the technical direction and oversight during the start-up, testing, and troubleshooting of high voltage, medium…
Added 5 mins ago
Advanced RF Electronics Engineer
The Aerospace Corporation
Chantilly, VA
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space - delivering innovative solutions that span…
Added 5 mins ago
AI Cybersecurity Architect and Engineer
The Aerospace Corporation
Colorado Springs, CO · El Segundo, CA · Chantilly, VA
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space - delivering innovative solutions that span…
Added 5 mins ago
Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)
Derex Technologies Inc
Remote, United States
Take a leading role in strengthening enterprise observability and application performance across complex, distributed technology environments. In this position, you will design, deploy, and…
Added 6 mins ago
UI
QMS Engineer III
UNIVERSAL INSTRUMENTS CORPORATION
Conklin, NY
- $85,000 to $95,000 USD / year
Manages all Quality Management System processes (product development, sales order processing, material and service acquisitions, manufacturing, delivery install and acceptances, post-sale…
Added 6 mins ago
TW
TWDB 27-14 Engineer I-III/Project Manager IIS-IIIS
Texas Water Development Board (TWDB)
Austin, TX
- $6,126 to $7,577.51 USD / month
The mission of the Texas Water Development Board (TWDB) is to lead the state's efforts in ensuring a secure water future for Texas. Our mission is a vital part of Texas' overall vision and…
Added 7 mins ago
NH
CCS Principal Software Engineer
Nomura Holdings, inc.
Jacksonville, FL
- $95,000 to $125,000 USD / year
The successful candidate will join the team to lead software development and system support covering regional and global platforms. Primary responsibilities include:
Added 7 mins ago
Staff Software Engineer, Reliability
LinkedIn
Mountain View, CA
…member and customer to experience LinkedIn as "always on", every engineer to benefit from a more insightful and proactive site-wide reliability ecosystem, and every business and product…
Added 8 mins ago
Graduate Engineer, Mechanical - Mission Critical
Black & Veatch Family of Companies
Overland Park, KS
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 8 mins ago
NS
Software Engineer, Prism
Northwood Space
Los Angeles, CA, CA
- $125,000 to $155,000 USD / year
As a Software Engineer at Northwood, you will be pivotal in designing, implementing, and optimizing the global service that delivers connectivity to our customers. You will have ownership…
Added 9 mins ago
DO
Stationary Engineer
Department of General Services
CA
- $6,088 to $7,707 USD / month
Under the general direction of the Chief Engineer II, the Stationary Engineer in the Facilities Management Division (FMD) Joe Serna Jr. Building / CalEPA HQ performs a variety of skilled…
Added 9 mins ago
Senior IT Collaboration and Communication Engineer
Premise Health
Brentwood, TN
Under the direction of the Manager of IT Collaboration & Communication Services (CCS), the CCS Sr. Engineer will join a highly collaborative team which is responsible for the configuration,…

Closed listing

TEKsystems

Senior Genesys Engineer

Saint Paul, MN, United States

$60 to $65 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $60 to $65 USD / hour
Posting language: English
Posted: Oct 21, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description

The Senior Genesys Cloud CX Engineer is responsible for the design, engineering, implementation, automation, integration, and operational support of enterprise contact center solutions built on Genesys Cloud CX. This role serves as a senior technical subject matter expert for the Genesys platform and works closely with Product Owners, Solution Architects, application teams, telecommunications engineers, business partners, vendors, and other Contact Center Technology engineers to deliver secure, resilient, scalable, and highly available customer contact solutions. The Senior Engineer is expected to take ownership of complex technical problems, lead platform improvements, establish engineering standards, mentor other engineers, and reduce operational risk through automation, documentation, monitoring, and disciplined change management. Key Responsibilities Genesys Cloud CX Engineering Design, configure, engineer, and support enterprise solutions within Genesys Cloud CX. Serve as a senior technical SME for Genesys Cloud architecture, platform capabilities, integrations, and production troubleshooting. Engineer and maintain: o Genesys Architect inbound and outbound call flows o IVR applications and routing logic o Queues, skills, routing strategies, schedules, and wrap-up codes o Data Actions and external integrations o Telephony configuration, trunks, sites, number plans, and call routing o Recording and quality-management integrations o Workforce-management integrations o Digital interaction channels where applicable Develop solutions that meet enterprise requirements for performance, reliability, scalability, security, and supportability. Genesys' own developer guidance demonstrates the use of Architect flows, queues, integrations, Data Actions, APIs, and Terraform/CX as Code as core components of engineered Genesys Cloud solutions. IVR and Customer Experience Engineering Design and enhance complex Genesys Architect call flows supporting enterprise contact center operations. Translate business requirements into efficient call routing and customer interaction designs. Integrate IVR applications with enterprise APIs, data services, authentication services, and downstream business systems. Optimize routing designs to improve customer experience, containment, agent efficiency, and operational reliability. Establish reusable patterns and engineering standards for Architect development. API & Integration Engineering Design, build, troubleshoot, and support integrations using the Genesys Cloud Platform APIs, OAuth, REST, JSON, and Data Actions. Integrate Genesys Cloud with enterprise applications, CRM platforms, data services, workforce-management platforms, recording systems, and other contact center technologies. Understand authentication, authorization, API rate limits, exception handling, logging, and secure integration patterns. Work with application development teams to establish reliable integration contracts and troubleshoot issues that cross application boundaries. Production Support & Reliability Provide advanced Tier 3 engineering support for Genesys Cloud CX. Lead troubleshooting and root-cause analysis for high-impact incidents. Analyze logs, interaction details, API transactions, telephony signaling, integration behavior, and platform telemetry. Participate in major incident response and problem-management activities. Develop proactive monitoring and alerting to identify issues before they materially affect customers or contact center operations. Identify recurring incidents and implement permanent engineering solutions rather than relying on operational workarounds. Security, Compliance & Platform Governance Follow enterprise security and change-management requirements when designing and implementing contact center solutions. Apply least-privilege principles to Genesys roles, permissions, OAuth clients, and integrations. Protect authentication credentials, customer information, and other sensitive contact center data. Participate in architecture, security, disaster-recovery, and operational-readiness reviews.

Skills

Genesys, Genesys Cloud CX, IVR, Genesys Cloud Platform API's, Genesys Architect, ACD, OAuth

Top Skills Details

Genesys,Genesys Cloud CX,IVR,Genesys Cloud Platform API's,Genesys Architect,ACD,OAuth

Additional Skills & Qualifications

Required Qualifications Experience 7+ years of experience engineering enterprise contact center or telecommunications solutions. 5+ years of hands-on experience with Genesys technologies, with strong experience engineering Genesys Cloud CX solutions. Demonstrated experience supporting large, business-critical contact center environments. Experience troubleshooting complex production issues involving voice, integrations, APIs, networks, or distributed systems. Experience leading technical implementations or major platform changes. Technical Skills Strong hands-on expertise in several of the following: Genesys Genesys Cloud CX Genesys Architect ACD and skills-based routing Data Actions Genesys Cloud APIs OAuth Queue and routing configuration Telephony and trunk configuration Recording and quality-management capabilities Workforce-management integrations Genesys CX as Code Archy

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Saint Paul, MN.

Pay and Benefits

The pay range for this position is $60.00 - $65.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Saint Paul, MN.

Application Deadline

This position is anticipated to close on Oct 23, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About employer

Report this job