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Warehouse Associate - Frank's Produce
Charlie's Produce
Seattle, WA
- $24 to $26 USD / hour
Our Warehouse Operations team is one of the most vital departments in the company. We have a dedicated team of receivers who receive up to 200 loads per week. Our picking crew uses…
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Associate -Digital Portfolio Management
American Express
New York, NY · NY
Reporting to the Director, Strategic Planning & Digital Product Operations, the Associate will support strategic planning, portfolio management, and operational execution for ECMX.
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Cyber Defense - SOC Analyst (US Federal)
Workday Government, LLC
United States
…transform the full employee lifecycle experience and finance operations - so they can operate with greater clarity, accountability, and trust. As a Fortune 500 company and a proven…
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Principal Cloud Systems Engineer
LEIDOS, INC.
Odenton, MD
…by ensuring network modernization efforts properly address security requirements and can be implemented without affecting…
Added 1 min ago
Seasonal Stocker - Store
Cavender Stores, LTD.
Lufkin, TX
The Seasonal Stocker is responsible for supporting store operations by accurately stocking merchandise, maintaining inventory organization, and ensuring the sales floor and backroom are…
Added 2 mins ago
Area Director of Business Operations - Home Health
Care Options for Kids
Houston, TX
Establishes, communicates, and implements operations-related policies, practices, standards, and security measure to ensure effective and consistent support and execution.
Added 3 mins ago
Senior HR Business Partner
Bosch Group
West Memphis, AR
…that strengthen leadership capability, workforce stability, associate engagement, organizational effectiveness, and operational…
Added 4 mins ago
MT
Copier Installation/Delivery Technician
Marco Technologies LLC
Minnetonka, MN
- $22.1 to $33.2 USD / hour
Assist with operations as needed including warehouse and setup duties.
Added 4 mins ago
Assistant Store Manager - 5033
Extra Space Management, Inc
Mesquite, TX
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 5 mins ago
Senior Associate, Grants Management Data & Systems
ECMC Foundation
Minneapolis, MN
The Senior Associate, Grants Management Data & Systems serves as the Foundation's subject matter expert for grants management systems, data governance, reporting, and business process…
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Assistant Manager
Subway
Honea Path, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Gresham, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Boiling Springs, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Roebuck, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Marion, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Inman, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Assistant Manager
Subway
Eutawville, SC
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Sylva, NC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Hayesville, NC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Laurens, SC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Greenville, SC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Spartanburg, SC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Enoree, SC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Greer, SC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…
Added 5 mins ago
Sales Associate
Hotspot Convenience Store
Canton, NC
The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position…

TEKsystems

Remote ISP Support Technician

Cedar Rapids, IA, United States

$15.5 USD / hour

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Job details

Pay: $15.5 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Position OverviewThe Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed.Key Responsibilities

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting.
Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management.
Utilize and contribute to the internal knowledge base for common issues and solutions.
Create, update, and close support tickets in the IT ticketing system, ensuring accurate documentation of all issues and resolutions.
Provide excellent customer service with a positive and professional attitude.
Troubleshoot and resolve customer complaints or concerns effectively.
Meet or exceed performance metrics including call handling time, quality assurance, and other assigned KPIs.
Perform other duties as assigned.

Required Skills

Proficiency with Windows 10 and Windows 7.
Strong troubleshooting and problem-solving skills.
Experience in a call center or help desk environment.
Ability to multitask and maintain attention to detail.

Additional Requirements

Reliable internet connection with a minimum download speed of 20 Mbps and upload speed of 5 Mbps.
Ability to work from home with a hard-wired Ethernet connection (cable not provided).
PC, two monitors, headset, mouse, and keyboard will be provided.

Preferred Qualifications Candidates may qualify for a higher starting rate if they meet one of the following:

Associate degree or higher in Computer Science or a related IT field.
Two or more certifications such as A+, Security+, Network+, or CCNA.

Location

Preference for candidates local to Cedar Rapids, IA; Huntsville, AL; or Raleigh, NC.
Fully remote candidates will also be considered.

Job Type & LocationThis is a Contract to Hire position based out of Cedar Rapids, IA. Pay and BenefitsThe pay range for this position is $15.50 - $15.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Cedar Rapids, IA. Application DeadlineThis position is anticipated to close on Nov 8, 2026. Workplace TypeThis is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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