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Added 1 min ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
Burley, ID
- $110,000 to $170,000 USD / year
…key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media…
Added 1 min ago
R
NOW HIRING - SEASONAL FLOOR STAFF PART-TIME $15/HR
Regal
Anchorage, AK
- $15 USD / hour
- Part-time
…Stand, or as an Usher. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies;…
Added 2 mins ago
RC
Director, Student Accounts (GC)
Rowan College of South Jersey
Sewell, NJ
- $56,590 USD / year
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 2 mins ago
Store Assistant Manager
Circle K
Nashville, TN
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added 2 mins ago
Team Member
Circle K
Nashville, TN
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 2 mins ago
Team Member (With weekend availability)
Circle K
Westminster, CO
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 2 mins ago
Early Morning Stock Associate
Ross Test Career Section (Mobile)
Albuquerque, NM
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
Added 2 mins ago
Early Morning Stock Associate
Ross Test Career Section (Mobile)
Newark, DE
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
Added 2 mins ago
Overnight Stock Associate
Ross Test Career Section (Mobile)
Odessa, TX
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
Added 2 mins ago
Overnight Stock Associate
Ross Test Career Section (Mobile)
Hobbs, NM
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
Added 5 mins ago
Manager - Patient Experience - Baton Rouge
Ochsner Clinic Foundation
Baton Rouge Region, LA
…Responsibilities include managing, planning, and organizing all training program functions including program development, training development and individual guidance. Partners with and…
Added 5 mins ago
Manager - Clinic Operations - Metairie Primary Care
Ochsner Clinic Foundation
New Orleans Region, LA
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified…
Added 6 mins ago
W
(USA) Store Manager - Supercenter
Walmart
COVINGTON, LA
- $110,000 to $170,000 USD / year
…key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media…
Added 9 mins ago
Supervisor, Manufacturing Operations
The Campbell's Company
Hanover, PA
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee…
Added 12 mins ago
Senior Director, Chief of Staff
The RealReal, Inc.
San Francisco, CA
…Depending on role, employees may also be eligible for a bonus program, incentive pay and…
Added 12 mins ago
Business Sales Representative
ADT
Brookfield, WI
…sales position, please apply to discuss the role and training…
Added 13 mins ago
OO
Agency Fiscal Officer
Office of the Chief Financial Officer (OCFO)
Washington, DC
- $176,948 to $214,712 USD / year
…design and improvements; serving as key financial and fiscal representative; reviewing both the capital and operating budget proposals and preparing recommendations; preparing recurring and…
Added 20 mins ago
Privacy & AI Senior Counsel
Fiserv Solutions LLC
Alpharetta, GA · NY · Berkeley Heights, NJ
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Added 23 mins ago
SS
Hotel Banquet Manger - Full Time - Year Round
Steamboat Ski & Resort Corporation
Steamboat Springs, CO
- $64,000 to $75,000 USD / year
- Full-time
Current service of alcohol training program certification or get certification within 3 months of hiring
Added 23 mins ago
AP
Revenue Cycle Supervisor
Athletico Physical Therapy
Oak Brook, IL
- $27.6 to $33.1 USD / hour
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of…
Added 23 mins ago
AB
Inside Sales Representative (1229)
American Builders and Contractors Supply Co., Inc.
1229 Redding, CA
- $24 to $26 USD / hour
Added 25 mins ago
Product Management Transformation Specialist
CACI, INC.-FEDERAL
Washington, DC
Coordination, Governance & Program Management-
Added 29 mins ago
Electrician
AC Transit
San Francisco Bay Area, CA
Training/Education: Equivalent to completion of 12th grade and the completion of an accredited electrical apprenticeship program.
Added 31 mins ago
Dean of Instruction - Elementary
Aspire Public Schools
Los Angeles, CA
…assisting the school in developing and refining the academic program provided to students. Deans of Instruction focus their energies on staff professional development and support, aligning…
Added 31 mins ago
Assistant Principal - High School (School Climate/Culture)
Aspire Public Schools
Huntington Park, CA
…for academic and extended school year, including education program, school culture, office operations, budget, community relations, personnel and facilities in accordance with Aspire…

TEKsystems

Remote Customer Service Representative

Ashland, VA, United States

$18.5 USD / hour

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Job details

Pay: $18.5 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

ustomer Service Representative (Remote, Contract) Job DescriptionJoin a fully remote customer contact center team providing high-volume support for billing, payments, deliveries, and emergency service inquiries. In this contract role, you handle national inbound calls, deliver exceptional customer service, and help customers resolve issues quickly and accurately during the organizations busiest season.Responsibilities

Respond to a high volume of inbound customer calls (50+ calls per day, with higher volume during peak season in December, January, and February).
Handle inquiries related to billing, payments, deliveries, and emergency service needs with professionalism and empathy.
Listen carefully to customers, demonstrate understanding, and use problem-solving skills to resolve issues and create a positive customer experience.
Provide accurate information on services, transactions, and account details, ensuring data is entered correctly into the system.
Use the CX1/Nice phone system and the companys internal systems to manage calls, document interactions, and update customer records.
Adhere to schedule requirements and maintain productivity standards, including time in queue, call handling, status updates, and overall schedule adherence.
Maintain office-level professionalism in a remote environment, demonstrating accountability and reliability throughout each shift.
Participate fully in the training program, including classroom-style learning, presentations, live call listening, software training, and online self-guided modules.
Complete a nesting period that includes shadowing tenured representatives and reversed shadowing to build confidence and proficiency before moving to your assigned shift.
Support extended hours during storms and busy periods by being open and flexible to overtime, including weekend work as needed.
Follow established processes and procedures to ensure consistent, high-quality customer service and compliance with company standards.
Collaborate with the broader customer service team to share information, escalate issues when appropriate, and contribute to a positive remote work culture.

Essential Skills

Proven customer service experience, ideally in a high-volume call center environment.
Strong communication skills, with the ability to listen actively and respond with empathy and clarity.
Demonstrated problem-solving abilities and a genuine passion for creating customer satisfaction.
Customer service oriented mindset with a focus on delivering a positive experience on every call.
Ability to work effectively in a remote support environment while maintaining professionalism and accountability.
Competence using basic office equipment and familiarity with Office 365 applications.
Comfort working with call center technologies such as CX1/Nice phone systems and internal customer service systems.
Solid data entry skills with attention to detail and accuracy.
Capability to manage a high volume of inbound calls and remain organized and calm under pressure.
Ability to adhere to scheduled shifts and meet productivity metrics monitored by a dedicated performance team.

Additional Skills and Qualifications

Bilingual fluency in Spanish is a plus but not required.
Experience working remotely in a structured, performance-driven environment is beneficial.
Familiarity with national customer support operations and seasonal peak workloads is advantageous.
Comfort participating in classroom-style training, live call listening, software training, and self-guided online learning.
Willingness to work overtime on weekends and during storms, and to flex hours as business needs require.
Openness to contract opportunities with potential for future full-time conversion based on performance.

Work EnvironmentThis role is 100% remote and requires you to maintain office-level professionalism from your home workspace. Productivity and schedule adherence are monitored by a dedicated team through metrics such as time in queue, call status, and overall adherence to assigned shifts. Shifts run between 6:00 AM and 8:00 PM EST, and you must be open to working overtime on weekends and during storms to support customers during critical periods. The position includes a structured training program: two weeks of classroom-style training Monday through Friday from 8:00 AM to 5:00 PM EST, featuring presentations, live call listening, software training, and online self-guided modules, followed by one week of nesting with shadowing and reversed shadowing before moving to your scheduled shift. All necessary equipment is provided and shipped to you, including an all-in-one desktop, two monitors, and a headset. You must be able to hardwire your computer via ethernet and maintain adequate internet speed for call center operations. You will work with technologies such as the CX1/Nice phone system and internal customer service platforms in a structured, performance-focused remote environment. Job Type & LocationThis is a Contract position based out of Ashland, VA. Pay and BenefitsThe pay range for this position is $18.50 - $18.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Ashland, VA. Application DeadlineThis position is anticipated to close on Nov 7, 2026. Workplace TypeThis is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Problem solving
Customer experience
Maintain customer records
Presentation skills
Regulatory compliance
Circulate information
Communication skills
Listen actively
Office equipment
Microsoft 365
Data entry
Attention to detail

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