Patient Service Specialist

Description

• Serve as the first point of contact for patients, creating a welcoming and positive experience from check-in through check-out.
• Manage patient registration, appointment scheduling, and follow-up coordination while ensuring accurate information is captured.
• Provide exceptional customer service by assisting patients with questions, concerns, and office-related needs both in person and over the phone.
• Answer incoming calls and help patients navigate appointments, insurance questions, and general inquiries.
• Accurately document patient information and physician notes within the EMR system.
• Thrive in a fast-paced environment by balancing provider requests, patient interactions, and phone responsibilities throughout the day.
• This is a highly interactive role with approximately one-third of the day spent supporting patients face-to-face, one-third managing administrative work, and one-third handling phone-based patient support.

Skills Customer Service, Healthcare Administration, Medical Office Support, Insurance Verification, Patient Registration, Front Desk Operations, EMR Systems, Medical Terminology, Patient Check-In/Check-Out, Patient Accounts, Inbound Calls, Medicaid, Prior AuthorizationsTop Skills Details

• Outstanding customer service and patient-focused communication
• Medical office or healthcare experience
• Insurance verification and eligibility review
• Front desk and patient registration experience
• Experience utilizing EMR systems and administrative healthcare platforms

Additional Skills & Qualifications

• Strong computer proficiency and data entry skills; candidates will complete a Medical Data Entry assessment as part of the evaluation process.
• Excellent customer service skills are the top priority, as this role plays a key part in the overall patient experience.
• Ability to multitask, stay organized, and remain professional in a busy healthcare setting.
• Previous experience in healthcare, medical offices, reception, or administrative support is highly preferred.

Experience Level Entry Level | Great opportunity for candidates looking to start or grow a career in healthcare while gaining valuable experience in patient services, medical administration, and provider support. Job Type & LocationThis is a Contract to Hire position based out of Arlington, VA. Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Arlington,VA. Application DeadlineThis position is anticipated to close on Oct 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.