NOC Technician

Description

Provide IT infrastructure monitoring and restoration services and serve as the primary communication point to and from IT as well as second level support to the Service Center Technical Specialists. The technician will also act as a bridge between NOC operations and system administration, providing technical support and troubleshooting for various complex events/emergencies. This role requires advanced technical skills in network operations, system administration, and IT command center operations. Essential Functions and Responsibilities Monitor multiple systems and make effective decisions in critical environments towards the resolution or the correct escalation path Coordinate conference bridge communication during outage events Provide Technical Specialist escalation support as they work to resolve and route issues. Quickly assess and respond to server and network emergencies, minimizing downtime and impact. Ensure that current issues, work-around, and outages are communicated to IT Serve as central communication point for Information Technology issues and notifications. Work closely with other IT teams to ensure seamless integration and operation of network and server infrastructure.

Provide second and third shift phone support for the users of IT systems

Diagnose and troubleshoot hardware, software, and network issues.. Assist with the maintenance of servers, network hardware and communications equipment such as switches, routers, UPS equipment, printing devices, SCADA systems Properly route requests for service and provide follow-up correspondence with relevant stakeholders when needed.

Skills

Network engineering, Ccna, Cisco routers, Cisco switches, Router, Switches

Top Skills Details

Network engineering,Ccna,Cisco routers,Cisco switches

Additional Skills & Qualifications

Licenses and Certifications Industry certifications ( MCP, A+, etc) Knowledge, Skills, and Abilities Ability to: apply basic math and algebra Ability to: communicate and/or exchange information. Ability to: conduct oral presentations

Experience Level

Intermediate Level

Job Type & LocationThis is a Contract to Hire position based out of Tulsa, OK. Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Tulsa, OK. Application DeadlineThis position is anticipated to close on Nov 20, 2026. Workplace TypeThis is a fully onsite position in Tulsa,OK.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.