Jobs in the United States

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Integrated Content Director
Champion Petfoods USA Inc.
United States
Creative Operations & Workflow Management. Own the end-to-end content workflow, from briefing and prioritization through creative development, approvals, production and deployment,…
Added just now
Media & Digital Strategy Director
Champion Petfoods USA Inc.
United States
Continuing Education: In House & Online Learning & Development, as well as an Education Assistance Program.
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Oil Change Assistant Manager - Shop#200 - 17080 TX-46
Driven Brands
Spring Branch, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added just now
Oil Change Assistant Manager - Shop#303 - 1121 US 290
Driven Brands
Elgin, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Wholesale Inventory Control Associate
Vaden
Savannah, GA
Employee assistance program, flexible spending account, health savings account, and professional development assistance
Added 1 min ago
Quality Assurance Supervisor
DPDHL
Waddell, AZ
Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory…
Added 1 min ago
Jurisdictional Consultant I
FM
Malvern, PA
…eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being…
Added 1 min ago
Research Engineer Intern
FM
Norwood, MA
…solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support…
Added 2 mins ago
L
Phlebotomist Part Time
Labcorp
Seal Beach, CA
- $23 to $33 USD / hour
- Part-time
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 2 mins ago
HC
Hybrid Part-Time Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Remote, United States
- $32.5 USD / hour
- Part-time
Added 2 mins ago
Hybrid Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Remote, United States
Added 2 mins ago
HC
Part-Time Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Milford, DE
- $35 USD / hour
- Part-time
Added 2 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Cincinnati, OH
Added 2 mins ago
HC
Part-Time Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Gallatin, TN
- $35 USD / hour
- Part-time
Added 2 mins ago
HH
Recruiting Systems Specialist (Workday)
Hospital Housekeeping Systems, LLC (USA)
Remote, United States
- $65,000 to $70,000 USD / year
Experience in HR systems or recruiting operations
Added 2 mins ago
Managing Director, Prime Build Lead Program Manager
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Jersey City, NJ
The Executive Program Manager will lead the end-to-end initiation, planning, and delivery of complex, front to back high-stakes strategic and regulatory initiatives. This role will be…
Added 2 mins ago
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Director of Social Services
Arctic Slope Native Association LTD
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- From $127,970.9 USD / year
…evaluate work; develop policy and procedures for staff and program operations. Counsel employees regarding work performance and professional…
Added 3 mins ago
Senior Product Manager, Health and Telemetry
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Own discovery and business-case development for telemetry and asset health products, grounding the roadmap in research with customers and Ford Energy service and engineering teams, and in…
Added 4 mins ago
Deployment Manager I
EMC Water LLC
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Manage and execute assigned program areas within Indirect Procurement such as: Procurement Risk, Governance, and Performance; Procurement Operations and P2P Enablement; Project Lifecycle…
Added 4 mins ago
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Office Coordinator
Maxim Healthcare Services
Oxnard, CA
- $23 USD / hour
Support Operations. Drive Excellence. Grow Your Career.
Added 4 mins ago
Program Manager SME
Akima, LLC
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The Program Manager (PM) / Subject Matter Expert (SME) serves as the senior regional leader responsible for the overall management, execution, quality assurance, and performance of…
Added 4 mins ago
Program Manager, Master Electrician
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…safety compliance, and lifecycle planning. The SME advises operations leadership, program managers, facility teams, and Government customers to improve electrical system reliability,…
Added 5 mins ago
Senior Manager, Army IT Strategy & Growth
Akima, LLC
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Collaborate with FRA’s Business Development and Operations teams to align corporate capabilities with client needs and acquisition strategies.
Added 5 mins ago
C-21 CLS Program Manager
Akima, LLC
Huntsville, AL
The C-21 Program Manager is responsible for the overall leadership, performance, and strategic direction of a ~$30M annual aviation maintenance and operations program spanning both CONUS…
Added 5 mins ago
GIS Program Manager 5
Lam Research
Fremont
You will be a part of the Client Productivity Team within GIS Operations

TEKsystems

Member Services Advocate

Charleston, SC, United States

$53,000 USD / year

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Job details

Pay: $53,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Member Services Advocate Claims Intake Location: Charleston, SCSalary: $53,000 annually + overtime eligibilitySchedule: Monday-Friday, 9:00 AM-6:00 PMHybrid: Tuesday-Thursday onsite | Monday & Friday remoteSaturday Requirement: Up to 12 Saturdays per yearPosition Overview We are seeking a service-driven Member Services Advocate to join a growing Member Experience team in Charleston, SC. This role serves as the first point of contact for members reporting an insurance claim, helping guide them through the initial stages of the claims process with empathy, professionalism, and attention to detail.Previous insurance or claims experience is preferred but not required. This is an excellent opportunity for someone with strong customer service who wants to build a long-term career in the insurance industry. Candidates coming from hospitality, banking, healthcare, retail, restaurants, call centers, or other customer-facing environments are encouraged to apply.What You'll Do

Serve as the first point of contact when members report a new claim.
Gather detailed information and accurately complete first notice of loss (FNOL) documentation.
Guide members through the early stages of the claims process.
Provide calm, empathetic support to members experiencing stressful situations.
Assist with claim setup, coverage application, reserve establishment, and claim progression.
Complete follow-up activities related to auto glass and towing claims.
Document member conversations and complete required follow-up activities.
Navigate multiple systems while actively communicating with members.
Resolve questions and concerns while delivering a high-quality, personalized experience.
Partner with teammates and leadership to ensure positive member outcomes.
Adapt to evolving processes, procedures, and business needs.

What We're Looking For

Strong customer service and relationship-building skills.
Professional and confident phone communication.
Empathetic, patient, and comfortable assisting people during stressful situations.
Strong attention to detail and ability to gather accurate information.
Ability to multitask and navigate multiple computer systems simultaneously.
Independent problem-solving and critical-thinking skills.
Comfortable working in a non-scripted customer service environment.
Adaptable and receptive to coaching, training, and changing processes.
Interest in building a long-term career with opportunities for growth.
Insurance or claims experience is a plus, but not required.

Transferable Backgrounds

Candidates with experience in the following areas may be a strong fit:

Hospitality
Restaurant or food service
Banking and financial services
Healthcare administration
Retail
Call center/customer service
Insurance or claims
Education or school administration

Call Environment This role typically handles approximately 10-20 inbound claim-related interactions per day. Conversations tend to be longer and more detailed than a traditional high-volume call center role, with an emphasis on quality, accuracy, empathy, and member advocacy. Training & Career Development Comprehensive paid training is provided, including claims education and the opportunity to obtain applicable insurance licensing.Employees will also receive ongoing coaching and mentorship, exposure to different areas of the organization, and opportunities for career advancement and internal mobility. Schedule & Work Environment

Monday-Friday, 9:00 AM-6:00 PM
Hybrid schedule: Tuesday through Thursday onsite in Charleston; Monday and Friday remote
Up to 12 Saturdays per year may be required
$53,000 annual salary + overtime eligibility

Why Consider This Opportunity? This is a great opportunity for someone who loves helping people but wants to take the next step beyond traditional customer service. You can bring your existing service skills into the insurance and claims industry, receive extensive training, and develop specialized experience while building a long-term career. Job Type & LocationThis is a Permanent position based out of Charleston, SC. Pay and BenefitsThe pay range for this position is $53000.00 - $53000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Retirement & Savings 401k match Student loan repayment assistance Life and disability insurance Financial wellness education programs and tools

Health & Wellness Comprehensive medical, dental and vision coverage Wellness program 24/7 Telemedicine Health Savings & Flexible Spending Accounts Second opinion provider

Passions & work/life balance Flexible PTO Membership for Headspace mindfulness and meditation Tuition and passion course reimbursement

Family planning Fully paid parental leave Fertility benefits & support Adoption assistance Nursing mother support Child care and tutoring benefits Job Type & LocationThis is a Permanent position based out of Charleston, SC. Application DeadlineThis position is anticipated to close on Nov 11, 2026. Workplace TypeThis is a hybrid position in Charleston,SC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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