Jobs in the United States

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Added 1 min ago
Quality Engineer Level 2 and 3
SP - Propulsion Systems
United States
Added 1 min ago
Principal Embedded Software Engineer
CORP-Corporate Office
United States
Added 1 min ago
Senior Principal Embedded Software Engineer
CORP-Corporate Office
United States
Added 1 min ago
Sr Principal Quality Engineer
CORP-Corporate Office
United States
Added 1 min ago
Systems Engineer Level 3 / 4
CORP-Corporate Office
United States
Added 1 min ago
Optical Subsystem I&T Engineer - Level 1
SP - Launch Vehicles
United States
Added 1 min ago
VDC Engineer
Gilbane Building Company
New York, NY
VDC Engineer to perform constructability reviews and project coordination using BIM technologies and processes. This hybrid role will work from both the office and project sites, depending…
Added 2 mins ago
Head of Microgrid Controls
BoxPower
Remote, United States
In the near term, you will operate primarily as an IC - owning the architecture, software design, and ev
Added 5 mins ago
D
Platform and Security Lead (7348)
DeliverThat
Canton, OH
- $160,000 to $185,000 USD / year
…This person will lead a team of DevOps developers and a data engineer, work directly with the CTO, and be responsible for the security, reliability, and scalability of our platform across…
Added 6 mins ago
FI
Data Center Infrastructure Engineer
Foxconn Industrial Internet - FII
San Jose, CA
- $103,000 to $125,000 USD / year
Foxconn is seeking a highly skilled and motivated Data Center Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for the design, maintenance, and…
Added 8 mins ago
Field Service Engineer
GEA Systems North America LLC
United States
GEA Systems North America LLC seeks a Field Service Engineer in Oakdale, MN and various unanticipated locations throughout the U.S. Responsibilities: Work focused on Blow Molders but…
Added 11 mins ago
H
PageWide Web Press Workflow Solutions Engineer
HP
Corvallis
- $130,700 to $205,200 USD / year
The Workflow Engineer operates at the intersection of software s
Added 11 mins ago
Presales Solution Engineer - Edge AI
HP
Remote, United States
The Presales Solution Engineer – Edge AI is a customer-facing technical leader responsible for transforming Edge AI opportunities into measurable business outcomes and production-ready…
Added 13 mins ago
Lead Software Engineer - Consumer Community Banking
JPMC page
New York, NY · NY · Plano, TX
Title: Lead Software Engineer, Consumer & Community Banking, Travel
Added 14 mins ago
E
Embedded Software Engineer
Emerson
Shakopee, MN
- $110,000 to $150,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Senior Embedded Software Engineer - where you'll work on both new product development and sustaining engineering for process analytical…
Added 14 mins ago
E
Embedded Software Test Engineer
Emerson
Shakopee, MN
- $94,000 to $134,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Senior Embedded Software Test Engineer - where you'll work on testing new and legacy products for process analytical equipment that…
Added 15 mins ago
Senior Software Engineer - Agency Compensation
Travelers Indemnity Co
Hartford, CT
Added 16 mins ago
ND
Front Office Automation Tester
NTT DATA Americas, Inc.
Charlotte
- $90,000 to $115,000 USD / year
We are seeking a Senior QA Automation Engineer to support Front Office Sales & Trading technology platforms. This role is responsible for designing, deve
Added 17 mins ago
Account Manager II
Arrow Electronics
Bismarck, ND
Added 19 mins ago
CMM Programmer - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Added 19 mins ago
Reliability Engineer - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Are you a meticulous professional with a passion for excelling as a reliability engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to…
Added 19 mins ago
Laser Weld Engineer - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
Are you a dedicated professional with a passion for excelling as a laser weld engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
Added 19 mins ago
Quality Manager - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
Added 19 mins ago
Supplier Quality Engineer - Saginaw Area
The Pivot Group Network
Saginaw · Saginaw, MI
Are you ready to take on a challenging and rewarding opportunity in supplier quality engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to…
Added 19 mins ago
Quoting Specialist - Warren Area
The Pivot Group Network
Warren · Warren, MI

TEKsystems

IT Support Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 5+ years of Service Desk, Desktop Support, or IT Support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and resolving hardware, software, networking, and identity management issues while delivering exceptional customer service. The ideal candidate will have strong Microsoft 365 expertise, Windows support experience, and the ability to independently manage technical issues from initial diagnosis through resolution.

Responsibilities

Provide Tier 2 IT support for end users across multiple locations and business units.
Troubleshoot and resolve issues related to Windows 10/11 operating systems, Microsoft 365 applications, and enterprise software.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
Administer user accounts, permissions, and group memberships within Active Directory and Entra ID environments.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, performance, and connectivity issues.
Manage and prioritize incidents, service requests, and escalations through enterprise ticketing platforms.
Provide support for mobile devices including iPhones, Android devices, and tablets.
Troubleshoot basic network connectivity issues involving TCP/IP, DNS, VPN, and wireless networks.
Perform workstation deployments, upgrades, imaging, and equipment replacements.
Document troubleshooting activities, resolutions, and technical procedures within the ticketing system and knowledge base.
Partner with infrastructure, security, and application teams to resolve complex technical issues.
Support onboarding and offboarding activities, including device provisioning and account administration.
Maintain a high level of customer satisfaction through professional communication and timely issue resolution.

Required Qualifications

5+ years of Service Desk, Desktop Support, or IT Support experience.
Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Experience administering Active Directory and Microsoft Entra ID environments.
Advanced troubleshooting experience with Windows 10 and Windows 11 operating systems.
Experience supporting desktops, laptops, printers, peripherals, and mobile devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical and problem-solving abilities with the ability to work independently.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple priorities in a fast-paced enterprise environment.

Preferred Qualifications

Experience supporting geographically dispersed users and multiple office locations.
Microsoft, CompTIA, or ITIL certifications.
Experience with endpoint management technologies such as Intune, MECM/SCCM, or equivalent.
Familiarity with Azure cloud services and identity management concepts.

Key Skills

IT Support Engineering
Microsoft 365
Outlook, Teams, OneDrive, SharePoint
Active Directory
Entra ID (Azure AD)
Windows 10/11
Hardware & Software Support
Mobile Device Support
ServiceNow
Jira
TCP/IP
DNS
VPN
Wi-Fi Troubleshooting
Desktop Support
End User Support
Identity & Access Management
Incident Management
ITSM
Customer Service & Communication

Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Troubleshooting
Customer service
Microsoft 365
Microsoft Windows
Troubleshoot
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft Active Directory
DNS
VPN
Communication skills
ServiceNow
Jira
IT service management
Problem solving
Work independently
ITIL
Microsoft Azure
Microsoft Access

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