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Added 7 mins ago
Engineer II
at Marriott
Monterey, CA
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 9 mins ago
Engineer Lead, Cloud(5+ Years- Cloud Architecture- Microsoft Azure and/or AWS)
FIS Global
Miami, FL
As an Engineer Lead, Cloud, you will design and guide secure, scalable, resilient and supportable cloud solutions across Microsoft Azure and Amazon Web Services (AWS). You will translate…
Added 10 mins ago
Senior Storage Engineer
Runware
Remote, United States
As Senior Storage Engineer, you will own the storage architecture of Runware's AI supercomputer: how model weights, caches and customer data move from object storage on two continents to…
Added 10 mins ago
Senior Security Engineer
Runware
Remote, United States
As Senior Security Engineer, you will own the security of Runware's AI supercomputer: the bare-metal GPU fleet, the Sonic Inference Pods it lives in, the managed Kubernetes clusters we hand…
Added 11 mins ago
Technology Solutions Architect
Securitas Electronic Security, Inc
ELMSFORD, NY
Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and…
Added 12 mins ago
A
Production Test Engineer
Actalent
Liverpool, NY
- $34 to $47 USD / hour
Production Test EngineerThe Production Test Engineer will support system integration and test activities for complex electronic warfare and radar systems within a highly collaborative…
Added 12 mins ago
Senior Software Engineer (Location Services)
CoreLogic Solutions, LLC
Austin, TX · Irvine, CA · San Diego, CA · Dallas, TX
We are seeking a Senior Software Engineer with proven geospatial expertise to join our Location Services team. You will design, build, and maintain scalable, reliable, high-performance…
Added 12 mins ago
Senior Product Security Engineer
IBM
POUGHKEEPSIE, NY · Armonk, NY
The Secure Lifecycle Management (SLM) organization is seeking a Product Security Engineer to partner closely with the engineering teams responsible for HashiCorp Vault, Boundary, and Radar.…
Added 12 mins ago
P
Sr. Associate
Pfizer
New York City, NY
- $79,400 to $132,400 USD / year
The Senior Associate, Solutions Software Engineer is a hands-on individual contributor who designs, builds, integrates, and supports digital solutions using approved enterprise platforms,…
Added 12 mins ago
Security Analyst 3
Kaleida Health
BUFFALO, NY
Added 12 mins ago
Software Engineer, Level III
Seneca Holdings
BUFFALO, NY
…Government-approved GitLab environment.Position SummaryThe Level III Software Engineer sets technical direction for assigned ARAT product baselines and leads integration of software into…
Added 13 mins ago
Product Review Engineer
The Boeing Company
Albany, NY
Boeing Mesa Attack Helicopter Rotor System Engineering is seeking an experienced or senior Manufacturing Liaison Engineer in Coxsackie, NY (30 minutes south of Albany) to support review of…
Added 13 mins ago
Principal Engineer - Founding Forward Deployed Engineer
Intuit
NEW YORK, NY
…is holding the line across all of it at once. As Principal Engineer for Forward Deploy, you are the technical throughline between three groups that each see a different slice of the…
Added 13 mins ago
T
Senior Data Engineer - AWS
TEKsystems
New York, NY
- $109,700 to $164,500 USD / year
We are seeking a highly skilled Sr. Data Engineer with strong expertise in AWS Data & Analytics ecosystem, and Snowflake data platform to design and deliver modern, scalable data solutions.
Added 13 mins ago
Managing Director – Senior Structurer, Commodities North America
Citigroup
New York, NY
…seamlessly across sales, trading, corporate banking, and risk to engineer bespoke, market-leading financing and risk-management…
Added 14 mins ago
Vice President, Program Executive
MTA
New York, NY
Licensed Professional Engineer or Registered Architect desirable.
Added 14 mins ago
Software Engineer Intern (Winter 2027)
Figma, Inc.
NEW YORK, NY
Added 14 mins ago
Solution Architect, Forward Deployed AI
EPAM Systems
New York, NY
Partner with client business, product, engineering, security, and operations teams to resolve requirements and record architecture decisions
Added 14 mins ago
DevOps Technical Lead / Architect - Azure & Terraform
EPAM Systems
New York, NY
Design shared, versioned CI/CD pipeline templates with embedded quality and security gates, and run build-once release promotion through Test, Staging, PreProd and Production with approvals…
Added 14 mins ago
Senior Software Engineer Go & Java
Internal Data Resources, Inc
NEW YORK, NY
IDR is seeking a Senior Software Engineer Go & Java to join one of our top clients for a remote opportunity. In this role, youll help design and build secure, scalable backend services and…
Added 14 mins ago
Staff Backend Software Engineer (R50033532)
FOX
NEW YORK, NY
…DESCRIPTIONABOUT THE ROLEWe are looking for a Staff Backend Software Engineer to lead delivery of reliable, scalable services for audio/video hosting, monetization, and analytics in the…
Added 14 mins ago
Senior Frontend Engineer - Hashicorp Vault
IBM
Armonk, NY · POUGHKEEPSIE, NY · New York, NY
Act as a subject matter expert on frontend development with emphasis on TypeScript, modern component architectures, and security-conscious UI patterns
Added 14 mins ago
EC
Quality Engineer
Eaton Corporation
Orchard Park, NY
- $71,000 to $105,000 USD / year
Eaton’s IS AER MSD Aerospace division is currently seeking a Quality Engineer. This role is based in Orchard Park, NY.
Added 25 mins ago
Software Engineering Manager, AI/ML, Google Labs
Google
Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 28 mins ago
EPC Automation Lead
Bechtel
Millersport, OH
…lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from…

TEKsystems

IT Support Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 5+ years of Service Desk, Desktop Support, or IT Support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and resolving hardware, software, networking, and identity management issues while delivering exceptional customer service. The ideal candidate will have strong Microsoft 365 expertise, Windows support experience, and the ability to independently manage technical issues from initial diagnosis through resolution.

Responsibilities

Provide Tier 2 IT support for end users across multiple locations and business units.
Troubleshoot and resolve issues related to Windows 10/11 operating systems, Microsoft 365 applications, and enterprise software.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
Administer user accounts, permissions, and group memberships within Active Directory and Entra ID environments.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, performance, and connectivity issues.
Manage and prioritize incidents, service requests, and escalations through enterprise ticketing platforms.
Provide support for mobile devices including iPhones, Android devices, and tablets.
Troubleshoot basic network connectivity issues involving TCP/IP, DNS, VPN, and wireless networks.
Perform workstation deployments, upgrades, imaging, and equipment replacements.
Document troubleshooting activities, resolutions, and technical procedures within the ticketing system and knowledge base.
Partner with infrastructure, security, and application teams to resolve complex technical issues.
Support onboarding and offboarding activities, including device provisioning and account administration.
Maintain a high level of customer satisfaction through professional communication and timely issue resolution.

Required Qualifications

5+ years of Service Desk, Desktop Support, or IT Support experience.
Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Experience administering Active Directory and Microsoft Entra ID environments.
Advanced troubleshooting experience with Windows 10 and Windows 11 operating systems.
Experience supporting desktops, laptops, printers, peripherals, and mobile devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical and problem-solving abilities with the ability to work independently.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple priorities in a fast-paced enterprise environment.

Preferred Qualifications

Experience supporting geographically dispersed users and multiple office locations.
Microsoft, CompTIA, or ITIL certifications.
Experience with endpoint management technologies such as Intune, MECM/SCCM, or equivalent.
Familiarity with Azure cloud services and identity management concepts.

Key Skills

IT Support Engineering
Microsoft 365
Outlook, Teams, OneDrive, SharePoint
Active Directory
Entra ID (Azure AD)
Windows 10/11
Hardware & Software Support
Mobile Device Support
ServiceNow
Jira
TCP/IP
DNS
VPN
Wi-Fi Troubleshooting
Desktop Support
End User Support
Identity & Access Management
Incident Management
ITSM
Customer Service & Communication

Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Troubleshooting
Customer service
Microsoft 365
Microsoft Windows
Troubleshoot
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft Active Directory
DNS
VPN
Communication skills
ServiceNow
Jira
IT service management
Problem solving
Work independently
ITIL
Microsoft Azure
Microsoft Access

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