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Added 1 min ago
Supervisor Signals & Communications- 106551
Canadian Pacific
Artesia, MS
Added 1 min ago
Account Manager II
Arrow Electronics
Kossuth, MS
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 1 min ago
A
Automation Controls Engineer
Aerotek
Oxford, MS
- $22 to $30 USD / hour
Aerotek is hiring Automation Controls Engineer
Added 1 min ago
Transmission Line Estimator
Utilities Service, LLC
Vicksburg, MS
As a Transmission Line Estimator, you will own the estimating process from opportunity evaluation through bid submission, developing competitive, executable estimates for transmission line,…
Added 1 min ago
Senior Transmission Line Estimator
Utilities Service, LLC
Vicksburg, MS
…estimates, the Senior Estimator plays a key role in mentorship, process improvement, and continuous enhancement of estimating standards and best practices across the…
Added 1 min ago
T
Junior Network Administrator
TEKsystems
Columbus, MS
- $65,000 to $75,000 USD / year
…whos looking to grow into a Network Administrator or Network Engineer…
Added 1 min ago
RE
Supplier Quality Auditor - JR107182-GE0016
Rosendin Electric, Inc
Meridian, MS
- $63,700 to $83,600 USD / year
Added 1 min ago
Trainmaster-106634
Canadian Pacific
Meridian, MS
Added 1 min ago
Trainmaster-106635
Canadian Pacific
Meridian, MS
Added 1 min ago
Transmission Line Estimator
Utilities Service, LLC
Tupelo, MS
As a Transmission Line Estimator, you will own the estimating process from opportunity evaluation through bid submission, developing competitive, executable estimates for transmission line,…
Added 1 min ago
Manufacturing Engineer II
General Atomics
Tupelo, MS
Under close supervision, this position supports the manufacturing production process in the welding/fabrication area with focus on the design, development, and implementation of new or…
Added 1 min ago
Senior Transmission Line Estimator
Utilities Service, LLC
Tupelo, MS
…estimates, the Senior Estimator plays a key role in mentorship, process improvement, and continuous enhancement of estimating standards and best practices across the…
Added 1 min ago
Transmission Line Estimator
Utilities Service, LLC
Hattiesburg, MS
As a Transmission Line Estimator, you will own the estimating process from opportunity evaluation through bid submission, developing competitive, executable estimates for transmission line,…
Added 1 min ago
Senior Transmission Line Estimator
Utilities Service, LLC
Hattiesburg, MS
…estimates, the Senior Estimator plays a key role in mentorship, process improvement, and continuous enhancement of estimating standards and best practices across the…
Added 1 min ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Jackson, MS
C.H Robinson is seeking a Senior Software Engineer role on our Global Forwarding
Added 1 min ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Jackson, MS
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 2 mins ago
Lead Software Engineer
Evolent
Jackson, MS
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
Added 2 mins ago
Transmission Line Estimator
Utilities Service, LLC
Jackson, MS
As a Transmission Line Estimator, you will own the estimating process from opportunity evaluation through bid submission, developing competitive, executable estimates for transmission line,…
Added 2 mins ago
Senior Transmission Line Estimator
Utilities Service, LLC
Jackson, MS
…estimates, the Senior Estimator plays a key role in mentorship, process improvement, and continuous enhancement of estimating standards and best practices across the…
Added 2 mins ago
Senior Data Engineer
Highmark Health
Jackson, MS
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…
Added 2 mins ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
Jackson, MS
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 22 mins ago
Nondestructive Testing Engineer, Plain City Services Team
Amazon
Plain City, OH
…for you. We are currently seeking a Nondestructive Testing Engineer to serve as a technical resource within Amazon data…
Added 22 mins ago
Account Manager II
Arrow Electronics
Kettering, OH
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 23 mins ago
Specialist, Electrical Engineering - FPGA/ ASIC Hardware Engineer
L3Harris
Cincinnati, OH
Job Title: Specialist, FPGA/ASIC Hardware Engineer, Electrical Engineering
Added 23 mins ago
Senior Quality Engineer IV - 3057501
Apex Systems, Inc.
Cincinnati, OH

TEKsystems

IT Support Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 5+ years of Service Desk, Desktop Support, or IT Support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and resolving hardware, software, networking, and identity management issues while delivering exceptional customer service. The ideal candidate will have strong Microsoft 365 expertise, Windows support experience, and the ability to independently manage technical issues from initial diagnosis through resolution.

Responsibilities

Provide Tier 2 IT support for end users across multiple locations and business units.
Troubleshoot and resolve issues related to Windows 10/11 operating systems, Microsoft 365 applications, and enterprise software.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
Administer user accounts, permissions, and group memberships within Active Directory and Entra ID environments.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, performance, and connectivity issues.
Manage and prioritize incidents, service requests, and escalations through enterprise ticketing platforms.
Provide support for mobile devices including iPhones, Android devices, and tablets.
Troubleshoot basic network connectivity issues involving TCP/IP, DNS, VPN, and wireless networks.
Perform workstation deployments, upgrades, imaging, and equipment replacements.
Document troubleshooting activities, resolutions, and technical procedures within the ticketing system and knowledge base.
Partner with infrastructure, security, and application teams to resolve complex technical issues.
Support onboarding and offboarding activities, including device provisioning and account administration.
Maintain a high level of customer satisfaction through professional communication and timely issue resolution.

Required Qualifications

5+ years of Service Desk, Desktop Support, or IT Support experience.
Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Experience administering Active Directory and Microsoft Entra ID environments.
Advanced troubleshooting experience with Windows 10 and Windows 11 operating systems.
Experience supporting desktops, laptops, printers, peripherals, and mobile devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical and problem-solving abilities with the ability to work independently.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple priorities in a fast-paced enterprise environment.

Preferred Qualifications

Experience supporting geographically dispersed users and multiple office locations.
Microsoft, CompTIA, or ITIL certifications.
Experience with endpoint management technologies such as Intune, MECM/SCCM, or equivalent.
Familiarity with Azure cloud services and identity management concepts.

Key Skills

IT Support Engineering
Microsoft 365
Outlook, Teams, OneDrive, SharePoint
Active Directory
Entra ID (Azure AD)
Windows 10/11
Hardware & Software Support
Mobile Device Support
ServiceNow
Jira
TCP/IP
DNS
VPN
Wi-Fi Troubleshooting
Desktop Support
End User Support
Identity & Access Management
Incident Management
ITSM
Customer Service & Communication

Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Troubleshooting
Customer service
Microsoft 365
Microsoft Windows
Troubleshoot
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft Active Directory
DNS
VPN
Communication skills
ServiceNow
Jira
IT service management
Problem solving
Work independently
ITIL
Microsoft Azure
Microsoft Access

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