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Systems Engineer-Cryptographic
Endava
Remote, United States
Demonstrated experience with cloud-based infrastructure such as GCP, Azure (especially azure KeyVault), or AWS required
Added 1 min ago
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AI Software Engineer
Insight Global
Remote, United States
- From $54 USD / hour
Infrastructure engineering experience, including:
Added 2 mins ago
Sr Project Controls Manager
MasTec Utility Services
Charlotte, NC
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground…
Added 4 mins ago
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Growth Product Manager, Cross-Sell
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San Francisco, CA · New York, NY
- $140,000 to $175,000 USD / year
…As our Growth Product Manager, you’ll be responsible for the infrastructure behind every cross-sell channel - in-product ads, email, and in-product landing pages - including our Campaign…
Added 5 mins ago
Senior Software Engineer, Core Infrastructure
Oracle
Nashville, TN
Hands-on experience developing multi-threaded embedded Linux application/infrastructure.
Added 5 mins ago
Systems Engineer III
Barnett Engineering & Signaling Laboratories
Colorado Springs, CO
The System Engineer III is a developing professional with working knowledge of systems engineering principles, processes, and tools who supports technical planning, requirements analysis,…
Added 7 mins ago
Forward Deployed Full-Stack Engineer (Patuxent River, MD / Mid-level)
Spear AI
Manassas, VA
We’re seeking a skilled Forward Deployed Full-Stack Engineer to build the next-generation data management and artificial intelligence platform for maritime domain awareness.
Added 7 mins ago
Cyber Security Identity Engineer
FirstEnergy
Akron, OH
We’re looking for a technically skilled Cyber Security Systems Administrator to support, administer, engineer, and improve FirstEnergy’s Identity and Access Management (IAM) technologies.…
Added 7 mins ago
Office Engineer
Arcadis
New York, NY · Paramus, NJ · NY
Arcadis is seeking a motivated Office Engineer to support the Gateway Hudson Tunnel Project (HTP), one of the most significant infrastructure initiatives in the United States. Serving as…
Added 8 mins ago
Senior Software and Integrations Engineer
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Remote, United States
PropellerOS, our financial operating platform, combines human judgment, precision accounting, data infrastructure, and AI-enabled insight to transform finance from a back-office function…
Added 9 mins ago
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Senior Technical Consultant - CTEM / Vulnerability Management Engineer
AHEAD
Remote, United States
- $170,000 to $180,000 USD / year
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the…
Added 12 mins ago
Senior Software Engineer
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Austin, TX
The Software Team is seeking a Senior Software Engineer to help bridge the gap between complex hardware and exceptional customer experience. In this role, you will collaborate across…
Added 13 mins ago
MI
Construction Manager
MasTec Inc
Green River, WY
- $185,000 to $205,000 USD / year
MasTec Industrial is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction…
Added 14 mins ago
Automation and Platform Hosting Systems Engineer
BAE Systems
Herndon, VA
We are seeking an experienced System Engineer to lead the automation, virtualization, and management of our enterprise hosting environment. The role involves maintaining and supporting…
Added 15 mins ago
Director, AI and Analytics
UFCU Main
Austin, TX
Added 15 mins ago
Lead Software Engineer - Java, React, AWS
JPMC page
Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within the Chief Technology Office team, you will shape architecture and drive delivery across the firm's state-of-the-art technology…
Added 15 mins ago
Linux/Unix System Engineer Senior II
ASRC Federal
MD · VA · NC · FL · GA · CA · TX · AL · NV · KS · OR · IL
…Communications-Electronics Command (CECOM). As we continue to enhance our IT infrastructure and software capabilities, we are seeking highly skilled professionals to join our team in…
Added 17 mins ago
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Software Engineer - Mid Level
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Greenbelt, MD
- $100,000 to $120,000 USD / year
JOB SUMMARY: MCSG Technologies is seeking a versatile and proactive Software Engineer to support, optimize, and scale our internal IT infrastructure while building and maintaining software…
Added 18 mins ago
Senior Financial Planning & Analysis Manager
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Oklahoma City, OK
…our SaaS products - from R&D investment and cloud/data center infrastructure to consumption-based AI costs and product-level margins - ensuring tight timelines, high-quality reporting, and…
Added 18 mins ago
Network and Systems Engineer III – IT Solutions Implementor
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Oklahoma City, OK
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 20 mins ago
Senior Water/Wastewater Engineer (Engineer IV)
Learn more about us
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Ardurra is seeking an experienced Senior Water/Wastewater Engineer to join our team in Raleigh, NC.
Added 21 mins ago
VP APPLICATION DEVELOPMENT
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…across loan origination systems, proprietary platforms, and data infrastructure - building the tools that give Logan's lending operations a competitive…
Added 21 mins ago
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Client Computing Engineer
TEKsystems
Lancaster, PA
- $110,000 to $125,000 USD / year
The Client Computing Engineer plays a critical role designing and deploying client computing related
Added 26 mins ago
Controls Engineer
Valmont Industries Inc.
Remote, United States
…is advancing agricultural productivity and reimagining vital infrastructure to make life…
Added 28 mins ago
Embedded Software Engineer
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Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…

TEKsystems

IT Support Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 5+ years of Service Desk, Desktop Support, or IT Support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and resolving hardware, software, networking, and identity management issues while delivering exceptional customer service. The ideal candidate will have strong Microsoft 365 expertise, Windows support experience, and the ability to independently manage technical issues from initial diagnosis through resolution.

Responsibilities

Provide Tier 2 IT support for end users across multiple locations and business units.
Troubleshoot and resolve issues related to Windows 10/11 operating systems, Microsoft 365 applications, and enterprise software.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
Administer user accounts, permissions, and group memberships within Active Directory and Entra ID environments.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, performance, and connectivity issues.
Manage and prioritize incidents, service requests, and escalations through enterprise ticketing platforms.
Provide support for mobile devices including iPhones, Android devices, and tablets.
Troubleshoot basic network connectivity issues involving TCP/IP, DNS, VPN, and wireless networks.
Perform workstation deployments, upgrades, imaging, and equipment replacements.
Document troubleshooting activities, resolutions, and technical procedures within the ticketing system and knowledge base.
Partner with infrastructure, security, and application teams to resolve complex technical issues.
Support onboarding and offboarding activities, including device provisioning and account administration.
Maintain a high level of customer satisfaction through professional communication and timely issue resolution.

Required Qualifications

5+ years of Service Desk, Desktop Support, or IT Support experience.
Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Experience administering Active Directory and Microsoft Entra ID environments.
Advanced troubleshooting experience with Windows 10 and Windows 11 operating systems.
Experience supporting desktops, laptops, printers, peripherals, and mobile devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical and problem-solving abilities with the ability to work independently.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple priorities in a fast-paced enterprise environment.

Preferred Qualifications

Experience supporting geographically dispersed users and multiple office locations.
Microsoft, CompTIA, or ITIL certifications.
Experience with endpoint management technologies such as Intune, MECM/SCCM, or equivalent.
Familiarity with Azure cloud services and identity management concepts.

Key Skills

IT Support Engineering
Microsoft 365
Outlook, Teams, OneDrive, SharePoint
Active Directory
Entra ID (Azure AD)
Windows 10/11
Hardware & Software Support
Mobile Device Support
ServiceNow
Jira
TCP/IP
DNS
VPN
Wi-Fi Troubleshooting
Desktop Support
End User Support
Identity & Access Management
Incident Management
ITSM
Customer Service & Communication

Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Troubleshooting
Customer service
Microsoft 365
Microsoft Windows
Troubleshoot
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft Active Directory
DNS
VPN
Communication skills
ServiceNow
Jira
IT service management
Problem solving
Work independently
ITIL
Microsoft Azure
Microsoft Access

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