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Principal Core Infrastructure Engineer
Oracle
Seattle, WA · Santa Clara, CA · Redwood City, CA
- $114,600 to $234,600 USD / year
…expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity…
Added 3 mins ago
Strategic Value Engineer (Presales)
BLP Digital AG
Boston, MA
Join BLP and help make the world’s business processes autonomous!
Added 4 mins ago
Process Engineer (Food Manufacturing)
Conagra Brands
Rensselaer, IN
Lead capital projects that shape the future of the Business Unit
Added 4 mins ago
Senior Principal Clinical R&D Engineer - Joints Robotics
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Warsaw, IN
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is…
Added 4 mins ago
Stationary Engineer
Labcorp
Greenfield, IN
Stationary Engineer-Boiler Operator-Utilities Technician
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Lead Research and Development Engineer
Cook Medical
Bloomington, IN
…improving patients’ lives since 1963, we’re committed to doing business with integrity and making a positive impact in the communities where we live and work. We’re guided by strong ethical…
Added 4 mins ago
Quality Engineer
Caterpillar, Inc.
Lafayette, IN
…Caterpillar’s quality strategy in one of two ways, as a proactive engineer focusing on preventing issues before they occur or as an engineer who investigates in real time when events…
Added 5 mins ago
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Senior Platform Software Engineer - OCI
Oracle
Indianapolis, IN
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 5 mins ago
Critical Infrastructure Engineer I - Delivery - OH or PA
Zayo
Indianapolis, IN
…location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive…
Added 5 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Indianapolis, IN
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 5 mins ago
Senior Business Intelligence Engineer
Humana
Indianapolis, IN
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
Added 5 mins ago
Area Engineer - Small Molecule Building - Lilly Medicine Foundry
Lilly
Lebanon, IN · Indianapolis, IN
…in order to meet the needs of internal customers and/or the business. The Area Engineer will also be responsible for driving continuous improvement initiatives and managing both annual…
Added 5 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Indianapolis, IN
…reliable. Additionally, enhancing automation capabilities, scaling, process improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps…
Added 5 mins ago
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Lead Power Systems Controls Engineer
Eaton Corporation
Indianapolis, IN
- $97,000 to $143,000 USD / year
…skills, experience, and qualifications, as well as market and business…
Added 5 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Indianapolis, IN
Build business cases and ROI for build-vs.-buy, vendor rationalization, and migration decisions
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Frontend Engineer
GN Hearing
Indianapolis, IN
Help create seamless digital experiences that support people on their hearing journey. As a Frontend Engineer , you will build and evolve customer-facing web experiences for Jabra Enhance,…
Added 5 mins ago
Engineer - Drug Substance Synthetic Molecule Design and Development
Lilly
Indianapolis, IN
Apply fundamental engineering and business principles to design and characterize synthetic processes. Use numerical engineering modeling tools to characterize reaction kinetics, reaction…
Added 5 mins ago
Principal Process Engineer, Lilly Medicine Foundry
Lilly
Lebanon, IN · Indianapolis, IN
As a Process Engineering Engineer at the entry level, you contribute critical technical input to technology transfer and product launch efforts, collaborating with cross-functional teams to…
Added 5 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Indianapolis, IN
…electronics and electrical distribution systems (EDS). Our supplier business partners, are a very important part of this growth. The Supplier Technical Assistance (STA) organization…
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Senior Coronary District Manager - Central North
Medtronic
Indianapolis, IN
…an assigned district by developing and executing strategic business plans, building high-performing sales teams, and fostering key customer relationships. This role partners closely with…
Added 5 mins ago
Supply Chain Capacity Engineer
Meta
Indianapolis, IN
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 5 mins ago
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Regional Maintenance Manager
CBRE
Indianapolis, IN
- $200,000 to $210,000 USD / year
Responsible for business unit's financial performance in an account.
Added 5 mins ago
Manufacturing Engineer - CastBond
Rolls-Royce
Indianapolis, IN
An opportunity has arisen for a Castbond Manufacturing Engineer working at the Advanced Turbine Center in Indianapolis. As a Castbond Manufacturing Engineer you will provide engineering…
Added 12 mins ago
Lead Database Administrator (Remote EST - United States)
Partnerize
Remote, United States
As a database engineer, you will operate with a high degree of autonomy, acting as the principal technical authority and taking end-to-end ownership of our database estate. You will be a…
Added 15 mins ago
Infrastructure Engineer III
JPMC page
Plano, TX
As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes…

TEKsystems

IT Support Analyst

Lansing, MI, United States

$25 to $30 USD / hour

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Job details

Pay: $25 to $30 USD / hour
Experience: 5+ years of Service Desk, Desktop Support, or IT Support experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and resolving hardware, software, networking, and identity management issues while delivering exceptional customer service. The ideal candidate will have strong Microsoft 365 expertise, Windows support experience, and the ability to independently manage technical issues from initial diagnosis through resolution.

Responsibilities

Provide Tier 2 IT support for end users across multiple locations and business units.
Troubleshoot and resolve issues related to Windows 10/11 operating systems, Microsoft 365 applications, and enterprise software.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
Administer user accounts, permissions, and group memberships within Active Directory and Entra ID environments.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, performance, and connectivity issues.
Manage and prioritize incidents, service requests, and escalations through enterprise ticketing platforms.
Provide support for mobile devices including iPhones, Android devices, and tablets.
Troubleshoot basic network connectivity issues involving TCP/IP, DNS, VPN, and wireless networks.
Perform workstation deployments, upgrades, imaging, and equipment replacements.
Document troubleshooting activities, resolutions, and technical procedures within the ticketing system and knowledge base.
Partner with infrastructure, security, and application teams to resolve complex technical issues.
Support onboarding and offboarding activities, including device provisioning and account administration.
Maintain a high level of customer satisfaction through professional communication and timely issue resolution.

Required Qualifications

5+ years of Service Desk, Desktop Support, or IT Support experience.
Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Experience administering Active Directory and Microsoft Entra ID environments.
Advanced troubleshooting experience with Windows 10 and Windows 11 operating systems.
Experience supporting desktops, laptops, printers, peripherals, and mobile devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Experience using enterprise ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical and problem-solving abilities with the ability to work independently.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple priorities in a fast-paced enterprise environment.

Preferred Qualifications

Experience supporting geographically dispersed users and multiple office locations.
Microsoft, CompTIA, or ITIL certifications.
Experience with endpoint management technologies such as Intune, MECM/SCCM, or equivalent.
Familiarity with Azure cloud services and identity management concepts.

Key Skills

IT Support Engineering
Microsoft 365
Outlook, Teams, OneDrive, SharePoint
Active Directory
Entra ID (Azure AD)
Windows 10/11
Hardware & Software Support
Mobile Device Support
ServiceNow
Jira
TCP/IP
DNS
VPN
Wi-Fi Troubleshooting
Desktop Support
End User Support
Identity & Access Management
Incident Management
ITSM
Customer Service & Communication

Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Lansing, MI. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Lansing,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Troubleshooting
Customer service
Microsoft 365
Microsoft Windows
Troubleshoot
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft Active Directory
DNS
VPN
Communication skills
ServiceNow
Jira
IT service management
Problem solving
Work independently
ITIL
Microsoft Azure
Microsoft Access

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