Jobs in the United States

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Added 29 mins ago
Data and Analytics Analyst
Regions Bank
Birmingham, AL
At Regions, the Data and Analytics Analyst transforms data into a meaningful format for operational and/or decision-making purposes. Focusing on day-to-day deliverables, this role works…
Added 42 mins ago
eRA Systems Manager
University of Michigan
Ann Arbor, MI
Under management of the Associate Director, eRA Systems, this position is responsible for the following:
Added 1 hour ago
DNU Tech Lead - Application Development N 4C
Genpact LLC
United States
Lead a team of developers in the design, development, and implementation of software applications; • Collaborate with stakeholders to gather and analyze requirements for new projects; •…
Added 4 hours ago
BI Report Developer 1
UM Corp (Enterprise)
Coral Gables, FL
…dashboards and short written products for the provost, deans, associate deans, program directors, graduate faculty, and students for each finding what a program should do next. The…
Added 4 hours ago
Associate Business Analyst
Sapiens
Remote, United States
The Associate Business Analyst works under guided supervision to support the implementation and enhancement of software products for new and existing clients. Supports the project team to…
Added 6 hours ago
Prin Mechanical Engineer (SRM - Thermal Analyst)
Jobgether
Remote, United States
…looking for a Principal Mechanical Engineer (SRM – Thermal Analyst) based in Huntsville, Alabama; Niceville, Florida; or Hampton, Arkansas, United…
Added 7 hours ago
DP
ABA Assessor-Board certified Behavior Analyst (BCBA)- Los Angeles
Developmental Pathways Inc.
Los Angeles, CA
- $45 to $50 USD / hour
If you are looking for a company offering support, flexibility, and growth... APPLY NOW!
Added 7 hours ago
DP
ABA Assessor-Board certified Behavior Analyst (BCBA)- Anaheim
Developmental Pathways Inc.
Anaheim, CA
- $45 to $50 USD / hour
If you are looking for a company offering support, flexibility, and growth... APPLY NOW!
Added 9 hours ago
IT Asset & Data Center Associate II
Duquesne Light Company
Pittsburgh, PA
The Service Delivery Analyst – IT Asset & Data Center Management is responsible for the day-to-day ownership, accuracy, and operational management of IT asset inventory, CMDB data, and data…
Added 9 hours ago
IT Asset & Data Center Associate II
Duquesne Light Company
Pittsburgh, PA
Added 9 hours ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
The Northrop Grumman CIDO Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be…
Added 9 hours ago
Accounts Payable / Receivable Specialist - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk, Accounts Receivable…
Added 9 hours ago
Quoting Specialist - Warren Area
The Pivot Group Network
Warren · Warren, MI
Associate or bachelor degree in engineering, business, or a related field.
Added 9 hours ago
IT Systems Administrator - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Network Administrator, IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing…
Added 9 hours ago
Accounts Payable / Receivable Specialist - Burton Area
The Pivot Group Network
Burton · Burton, MI
Billing Specialist, Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk,…
Added 9 hours ago
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Computer Systems Analyst
City of Cincinnati
Cincinnati, OH
- $47.34 to $63.62 USD / hour
The Metropolitan Sewer District is seeking to fill the position of Computer Systems Analyst with a talented and motivated individual to administer our timekeeping and payroll system. You…
Added 9 hours ago
Estimator - Gladwin Area
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Strong math skills and comfort with spreadsheets and ERP software.
Added 9 hours ago
Estimator - Coldwater Area
The Pivot Group Network
Coldwater · Coldwater, MI
Strong math skills and comfort with spreadsheets and ERP software.
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IT Systems Administrator - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing Systems Administrator, Help Desk Administrator, Systems Administrator, Network Administrator, IT…
Added 9 hours ago
Quoting Specialist - Bad Axe Area
The Pivot Group Network
Bad Axe · Bad Axe, MI
Associate or bachelor degree in engineering, business, or a related field.
Added 9 hours ago
IT Systems Administrator - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Systems Administrator, Network Administrator, IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations…
Added 9 hours ago
Estimator - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Strong math skills and comfort with spreadsheets and ERP software.
Added 9 hours ago
IT Systems Administrator - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing Systems Administrator, Help…
Added 9 hours ago
Accounts Payable / Receivable Specialist - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk, Accounts Receivable…
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Quoting Specialist - Wixom Area
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Associate or bachelor degree in engineering, business, or a related field.

TEKsystems

IT Support Analyst

Fall River, MA, United States

$22 to $27 USD / hour

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Job details

Pay: $22 to $27 USD / hour
Education: High school diploma
Experience: 1+ year of experience in a Help Desk, Desktop Support, or IT Support role, or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

OverviewWe are seeking an IT Support Technician I to serve as the first point of contact for technical support requests within a fast-paced enterprise environment supporting approximately 1,000 users. This role is responsible for troubleshooting hardware, software, and access issues, managing service desk tickets, and escalating complex issues to appropriate IT teams while delivering exceptional customer service.

Responsibilities

Serve as the first point of contact for end-user technical support via phone, email, chat, and in-person interactions.
Monitor, prioritize, troubleshoot, and resolve help desk tickets in accordance with established service levels.
Escalate complex technical issues to senior IT staff and infrastructure teams when necessary.
Provide support for Windows 10 and Windows 11 operating systems, Microsoft Office applications, and commonly used business software.
Diagnose and resolve hardware, software, printer, peripheral, and connectivity issues.
Perform workstation setup, deployment, imaging, upgrades, and equipment replacements.
Assist with malware detection, virus removal, spyware remediation, and operating system repairs.
Document troubleshooting steps, resolutions, and support activities within the ticketing system.
Support user account administration, password resets, and access-related requests.
Maintain inventory records for desktop hardware, laptops, peripherals, and IT assets.
Collaborate with IT team members to support ongoing technology initiatives and projects.
Create and maintain knowledge base documentation and user support materials.
Provide excellent customer service while communicating technical information to users with varying levels of technical proficiency.

Required Qualifications

High School Diploma required; Associate's degree in Information Technology, Computer Science, or related field preferred.
1+ year of experience in a Help Desk, Desktop Support, or IT Support role, or an equivalent combination of education and experience.
Experience supporting Microsoft Windows 10 and Windows 11 environments.
Strong understanding of PC hardware, operating systems, software installation, and troubleshooting methodologies.
Knowledge of OS repair, malware removal, virus remediation, system upgrades, and desktop support best practices.
Ability to diagnose and resolve common hardware, software, and peripheral issues.
Excellent customer service, communication, and interpersonal skills.
Strong problem-solving and analytical abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to work independently as well as collaboratively within a team environment.
Demonstrated aptitude for learning new technologies quickly.

Preferred Qualifications

Associate degree in Information Technology or related technical discipline.
CompTIA A+ certification or willingness to obtain certification within the first 180 days of employment.
Experience with ticketing systems, endpoint management tools, and Active Directory.
Exposure to enterprise desktop support and IT service management processes.

Key Skills

Help Desk Support
Desktop Support
Windows 10/11
Hardware & Software Troubleshooting
PC Deployment & Imaging
Malware & Virus Remediation
Customer Service
Ticket Management
Operating System Support
Technical Documentation
Time Management
Problem Solving
IT Support Operations

Job Type & LocationThis is a Contract position based out of Fall River, MA. Pay and BenefitsThe pay range for this position is $22.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Fall River, MA. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Fall River,MA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Troubleshooting
Customer service
Troubleshoot
Microsoft Windows
Microsoft Office
Manage inventory
Documentation
Computer technology
Computer science
Communication skills
Interpersonal skills
Problem solving
Organizational skills
Attention to detail
Work independently
A+
Microsoft Active Directory
IT service management
Time management

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