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Added 3 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
IN
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 3 mins ago
Assitant Manager -Quality
nVent
Bangalore, IN
…We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and…
Added 3 mins ago
W
Area Manager - Systems (Grocery)
Walmart
AUBURN, IN
- $65,500 to $98,000 USD / year
…subject to change and may be subject to a specific plan or program…
Added 4 mins ago
Manager Production- 2nd Shift
Caterpillar, Inc.
Lafayette, IN
The Large Power Systems Division (LPSD) is part of Caterpillar’s Power & Energy segment. Through this global organization, Caterpillar designs and manufactures large (greater than 18…
Added 4 mins ago
Nurse Manager of Surgical Services
Community Health Systems
Fort Wayne, IN
Lutheran Hosptial, located in Fort Wayne, IN is seeking a full time Nurse Manager of Surgical Services.
Added 4 mins ago
Assoc Director -Solution Delivery Management, Clinical Operations
Lilly
Indianapolis, IN
The Solution Manager for Clinical Operations serves as the technology delivery partner for one or more clinical solutions supporting key business capabilities across Lilly’s trials. Working…
Added 4 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Indianapolis, IN
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 4 mins ago
Manager, Enterprise Communications & Channels
Amentum
Indianapolis, IN
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 4 mins ago
M
Senior ALC Developer PART TIME
Maximus
Indianapolis, IN
- Part-time
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 4 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Indianapolis, IN
Added 4 mins ago
Commodity Manager, Indirect Purchasing
Allison Transmission
Indianapolis, IN
…Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World…
Added 4 mins ago
Corporate Real Estate Portfolio Manager
Allison Transmission
Indianapolis, IN
…Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World…
Added 4 mins ago
Senior ALC Developer
Maximus
Indianapolis, IN
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 4 mins ago
Senior ALC Developer
Maximus
Indianapolis, IN
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 4 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Indianapolis, IN
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 4 mins ago
Bank at Work Relationship Manager
BMO Financial Group
Indianapolis, IN
…programs/products. Acts as the market expert for the retail sales program / products to grow market share. Establishes strong working relationships within the designated market and…
Added 4 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Indianapolis, IN
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 4 mins ago
Data Center Facility Operations Area Director
Meta
Indianapolis, IN
Implement organization-wide processes, standards, tools, and monitoring systems
Added 4 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Indianapolis, IN
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 4 mins ago
BMV Regional Assistant
State of Indiana
Michigan City, IN
The Regional Assistant supports the Regional Manager in the daily tasks of managing multiple BMV branch locations. You will enusre office efficiency, respond to phone calls and emails,…
Added 4 mins ago
LAN Administrator Intermediate
State of Indiana
Indianapolis, IN
Provides back up to LAN Administrator Manager while out of the office.
Added 4 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Indianapolis, IN
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 34 mins ago
IS
Program Manager III
INSPYR Solutions
CA
- $56 to $76 USD / hour
We are looking for a Program Manager III to drive complex, cross-functional initiatives across product launches, regulatory and compliance programs, and strategic legal initiatives. This…
Added 34 mins ago
IS
Construction Manager
INSPYR Solutions
New Albany, OH
- $80 to $90 USD / hour
Escalates key issues quickly to Construction Manager.
Added 40 mins ago
Senior Digital Product Manager (Ecommerce)
GCI Communication Corp
Anchorage, AK · AK
GCI's Senior Digital Product Manager will lead the definition and delivery of the Digital product vision and roadmap, ensuring components and platforms work together to support a wholistic…

Closed listing

TEKsystems

It Service Desk Analyst

Newark, DE, United States

$22 to $25 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $22 to $25 USD / hour
Posting language: English
Posted: Oct 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Desktop Support Technician

Pay: 20-25/hr

Schedule: M-F 8-5pm

About the Role:

We are seeking a highly skilled and customer-focused User Support Technician II to join our IT User Services team. This role is designed for an experienced support professional who thrives in a fast-paced environment and is passionate about delivering exceptional end-user experiences while solving more complex technical issues. In this role, you will act as a key escalation point for advanced troubleshooting, provide mentorship to Level I technicians, and contribute to the continuous improvement of IT services and processes.

This is a fully onsite role based at our Newark, DE location, with standard working hours of 8:00 AM 5:00 PM, including a one-hour lunch break.

Job Description:

Advanced End User Support

Provide multi-channel support via Service Desk tickets, Microsoft Teams, phone, and walk-up support

Troubleshoot and resolve moderately complex to complex issues, including:

o Windows 10/11 devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Hardware (laptops, peripherals, mobile devices)

Act as an escalation resource for Level I technicians

Deliver a high-quality customer experience with clear, professional communication

Device & Asset Management

Lead device configuration, deployment, and lifecycle management

Ensure asset inventory accuracy across procurement, tracking, and disposal

Oversee and optimize the loaner equipment program

Access & Identity Support

Manage user account provisioning, access changes, and escalations

Support Active Directory / Azure AD user account administration via AD Manager Plus

Assist with permission and access troubleshooting across enterprise systems

Operational Support & Process Improvement

Manage and document incidents and service requests in ServiceNow

Identify trends and recurring issues and drive root cause analysis and resolution

Develop and maintain knowledge base articles and documentation

Recommend and implement improvements to support processes and workflows

Onsite & Remote Support

Provide onsite support at the assigned location with occasional travel to other local sites as needed

Support remote employees using modern remote support tools

Job Type & Location

This is a Contract position based out of Newark, DE.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Newark, DE.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a fully onsite position in Newark,DE.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About employer

More about this job

Skills

Troubleshooting
Provide mentorship
Process improvement
Microsoft Teams
Troubleshoot
Microsoft Windows
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Customer experience
Communication skills
Procurement
Microsoft Active Directory
Microsoft Azure
ManagerPlus
ServiceNow
Root cause analysis
Documentation

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