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Caterpillar, Inc.
Irving, TX
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Senior Manager, Operations Finance
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Technical Sales Engineer Co-op - Entry Level Sales Program 2027
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TEKsystems

It Analyst

Gaylord, MN, United States

$25 to $27 USD / hour

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Job details

Pay: $25 to $27 USD / hour
Experience: 2+ years of experience in an IT support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

The IT Technical Analyst II role provides technical support for office and manufacturing environments, handling immediate support requests and implementing long-term projects with limited supervision. Responsibilities include managing service requests, troubleshooting complex issues, and participating in projects such as software rollouts and plant technology upgrades. The position involves configuring, deploying, and maintaining enterprise endpoint devices, supporting mobile programs, and recommending technology solutions to improve efficiency. Strong customer service, technical expertise across systems like Active Directory, SCCM, O365, and Windows 10, and the ability to work independently are essential. The role also requires collaboration with IT teams and plant management, adherence to company policies, and occasional travel, with shared on-call responsibilities for after-hours emergencies.

-100% on-site position. -Home based will be in Gaylord, MN. -10% travel, twice a month MAX to Michael Foods' LeSueur, MN plant/farm location. 20 miles from their Gaylord, MN location. -Shift will be 9hrs (1hr of lunch, 8hrs of work). Shift can be 7am-4pm or 8am-5pm. -This position supports plants and farms. There is a BIO security process that they have to follow. It requires shower in and out, but Farm Manager need to approve the visit. -There is one other technician that they will work with. -6-month contract, potential to extend/FTE based on performance.

Skills

active directory, pc troubleshooting, windows server, SCCM, MDT, Troubleshooting, Problem Management, Data Management, Server Support, hardware software, Lifting boxes

Top Skills Details

active directory,pc troubleshooting,windows server,SCCM,MDT,Troubleshooting,Problem Management,Data Management,Server Support

Additional Skills & Qualifications

Additional Skills:

-Strong organizational and time management skills. -Ability to work across the organization to identify, troubleshoot, and resolve complex issues. -Experience with plant-related technology (e.g., label printers, handheld devices, lift computers/scanners). -Understanding of ITIL process framework. Ability to lead small to medium initiatives and projects. -Strong sense of urgency and ownership in delivering service.

Additional Qualifications:

-Two-year technical degree, related technical certifications, or equivalent work experience. -2+ years of experience in an IT support environment. -Prior experience in a manufacturing setting (preferred). -Familiarity with mobile device programs and Mobile Device Management (MDM). -Willingness to travel domestically (about 10%) and participate in shared on-call support for after-hours emergencies.

Experience Level

Intermediate Level

Job Type & LocationThis is a Contract position based out of Gaylord, MN. Pay and BenefitsThe pay range for this position is $25.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Gaylord, MN. Application DeadlineThis position is anticipated to close on Nov 11, 2026. Workplace TypeThis is a fully onsite position in Gaylord,MN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Troubleshooting
Customer service
Microsoft Active Directory
Microsoft 365
Microsoft Windows
Work independently
Microsoft Windows Server
Data management
Time management
Troubleshoot
ITIL
Mobile device management

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