Position Overview We are seeking an Executive IT Support Engineer to provide white-glove technical support for executive leadership while serving as the primary onsite IT resource for a fast-paced, engineering-focused office environment. This role combines VIP support, endpoint management, network administration, AV support, and IT operations. The ideal candidate has a strong technical foundation, exceptional customer service skills, and experience supporting C-level executives in a high-touch environment.
Key Responsibilities
Executive & VIP Support
- Provide dedicated white-glove IT support to C-level executives and other high-profile stakeholders.
- Deliver rapid response and resolution for hardware, software, mobile device, conferencing, and connectivity issues.
- Proactively identify and resolve potential issues before they impact executive meetings, presentations, or travel.
- Support executive offices, conference rooms, and remote work setups with a high degree of professionalism and discretion.
- Maintain a premium customer experience through exceptional communication, responsiveness, and follow-through.
Desktop & Endpoint Support
- Provide advanced support for Mac and Windows laptops, desktops, peripherals, and mobile devices.
- Troubleshoot hardware, operating system, software, network, and application-related issues.
- Administer and maintain endpoints using JAMF and Microsoft Intune, including device enrollment, policy deployment, patching, and compliance management.
- Manage employee onboarding, offboarding, hardware deployments, and asset lifecycle processes.
- Create and maintain user documentation and knowledge base articles.
Network Infrastructure Support
- Support and maintain office network infrastructure, including switches, routers, firewalls, wireless access points, and structured cabling.
- Configure and manage networking environments through the Meraki dashboard.
- Monitor network performance and troubleshoot connectivity, latency, and wireless issues.
- Partner with vendors and contractors on office expansions, relocations, and infrastructure projects.
- Validate network readiness and performance for new office deployments.
Audio Visual & Collaboration Technology
- Own the setup, maintenance, and support of conference room technology and collaboration spaces.
- Troubleshoot video conferencing platforms, presentation systems, room scheduling solutions, and AV hardware.
- Ensure seamless execution of executive meetings, leadership presentations, and company-wide events.
- Maintain high availability and reliability across all meeting room technologies.
Identity & Productivity Platforms
- Administer Okta identity and access management solutions, including user provisioning, group management, SSO, and MFA.
- Support Google Workspace administration, including user accounts, shared drives, groups, and productivity applications.
- Partner with security and engineering teams to ensure proper access controls and system governance.
- Serve as a trusted IT representative for technical discussions involving infrastructure, applications, and employee productivity tools.
Cross-Functional Partnership
- Act as the primary IT point of contact for an engineering-focused office environment.
- Translate technical requirements between engineering, security, and business stakeholders.
- Support IT infrastructure initiatives, office technology upgrades, and operational improvement projects.
- Foster strong relationships with employees while maintaining a high standard of service delivery.
Required Qualifications
- 5+ years of experience in Executive Support, Desktop Support, IT Support, or End User Services roles.
- Proven experience providing white-glove support to executives, C-suite leaders, or other high-visibility stakeholders.
- Strong experience supporting both macOS and Windows environments.
- Hands-on experience administering JAMF and Microsoft Intune.
- Solid understanding of enterprise networking concepts, including LAN/WAN, routing, switching, VLANs, and wireless networking.
- Experience supporting and managing Cisco Meraki network environments.
- Experience supporting conference room technology, video conferencing platforms, and office AV systems.
- Working knowledge of Okta identity management and Google Workspace administration.
- Strong troubleshooting skills across hardware, software, networking, and collaboration technologies.
- Excellent communication, interpersonal, and customer service skills.
- Ability to remain calm, organized, and professional while supporting critical business leaders.
- Ability to work onsite full-time in Seattle, WA.
Preferred Qualifications
- Experience supporting technology environments within high-growth technology companies.
- Experience partnering closely with engineering, security, or infrastructure teams.
- Exposure to office build-outs, expansions, relocations, and infrastructure deployment projects.
- Experience with Apple ecosystem support, including MacBooks, iPhones, and iPads.
- Relevant certifications such as Jamf Certified Associate, Microsoft Endpoint Administrator Associate, Cisco Meraki Solutions Specialist, Network+, or ITIL Foundation.
Technical Environment
- macOS and Windows
- JAMF
- Microsoft Intune
- Cisco Meraki
- Okta
- Google Workspace
- Zoom, Google Meet, Microsoft Teams
- Enterprise Networking (LAN/WAN, VLANs, Wi-Fi)
- Conference Room & AV Technologies
- Executive and VIP Support
Job Type & LocationThis is a Contract position based out of Bellevue, WA. Pay and BenefitsThe pay range for this position is $40.00 - $50.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Bellevue, WA. Application DeadlineThis position is anticipated to close on Nov 21, 2026. Workplace TypeThis is a fully onsite position in Bellevue,WA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.