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Sr. Manager, Technical UAT & Integration Test Manager, Core & Digital Banking
Ignite Banking
Remote, United States
The Sr. Manager, Technical UAT & Integration Test Manager, Core & Digital Banking owns testing across a bank's whole modernization program: one strategy, one calendar, one defect process…
Added 1 min ago
General Manager, FSP Operations
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Montpelier, VT
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making
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Senior Customer Success Manager - Mobius
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Montpelier, VT
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
Added 1 min ago
CT National Sales Manager
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The Specialty Corporate Trust (SCT) National Sales Manager is responsible for sales and account management under the specialty corporate trust division.
Added 1 min ago
Account Manager - Growth Markets
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…extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and…
Added 1 min ago
Manager, Global Growth Performance
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Montpelier, VT
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
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Integrations Program Manager
Meta
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Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 1 min ago
Project Manager
HGG IPG Health, LLC
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Added 2 mins ago
Director, Global Procurement - Technology, AI & Contact Center
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Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Legal Team, Strategy and Corporate Development Team, and People & Places Org.
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Director of Environmental Services & Compliance
NW Natural
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- $170,100 to $251,550 USD / year
Coordinate with internal legal counsel regarding environmental litigation, enforcement actions, permitting disputes, and regulatory strategy.
Added 4 mins ago
CRM Manager
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The CRM Manager for Comms, Offers, & Lifecycle sits on the Loyalty & CRM team. This role owns the growth, planning, and operations of sweetgreen's owned channels (email, push, SMS, and…
Added 9 mins ago
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Marketing & Business Development Manager - Life Sciences and Health Care
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- $135,900 to $199,300 USD / year
We are seeking a self-motivated and enthusiastic manager to support and drive global strategy for the Life Sciences and Health Care (LSHC) Sector and the life sciences regulatory practices,…
Added 10 mins ago
JV Girls Soccer Coach
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Responsible to the Athletic Director and/or a head coach; provides coaching, development, and supervisory responsibilities of an athletic program
Added 12 mins ago
Community Leasing Manager
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The Community Leasing Manager is responsible for the management of the leasing function and day-to-day leadership of the onsite leasing team, including oversight of leasing strategy, team…
Added 13 mins ago
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Financial Services Manager I - Environmental Health Services (Open & Promotional)
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- $67.18 to $84 USD / hour
…skilled professional for the position of Financial Services Manager I (FSM I). Under general direction, the incumbent will coordinate financial operations, lead the development and…
Added 14 mins ago
Senior Manager, Medical Affairs (MSL)
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…researchers, and key opinion leaders. You'll help shape medical strategy, support evidence generation, and bring valuable clinical insights back to the…
Added 15 mins ago
Corporate Real Estate Business Advisor
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Chicago, IL
…customers reach theirs. From in-depth training and coaching, to manager support and network building opportunities, we’ll help you gain valuable experience, and broaden your…
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Business Banking Relationship Manager
BMO Bank N.A.
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Business Banking Relationship Manager
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Crystal Lake, IL
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
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Business Banking Relationship Manager
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Added 15 mins ago
Business Banking Relationship Manager
BMO Bank N.A.
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Added 15 mins ago
H&M Visual Merchandiser - Rosedale Center
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Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 16 mins ago
Senior Director, Program Lead - Neuroscience
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Partnering with Portfolio Sourcing & Relationship Management (PSRM) on program-level service provider strategy (e.g., selection, qualification, contracting, oversight), resolving escalated…
Added 16 mins ago
Senior Director, Program Lead - Cardiovascular
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Partnering with Portfolio Sourcing & Relationship Management (PSRM) on program-level service provider strategy (e.g., selection, qualification, contracting, oversight), resolving escalated…
Added 16 mins ago
Global Supply Manager
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As a Global Supply Manager (GSM), you will serve as the commercial lead owning strategic sourcing, supplier governance, pricing negotiations, and commercial contracts across our critical…

TEKsystems

Engagement Manager II

Memphis, TN, United States

$105,000 to $150,000 USD / year

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Job details

Pay: $105,000 to $150,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently. Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities. Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients. Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment. Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth.

Behavioral Competencies and Responsibilities:

Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Required Experience:

Bachelors Degree or equivalent experience. Minimum of 5 years of experience in project management. 3+ years of experience leading technical, field services, logistics, data center, construction, deployment, or operations teams. Availability to support a 24x7 operating model, including early mornings, evenings, and after-hours escalations as needed. Excellent oral and written communication skills (English language). Analysis and problem-solving skills. Time management and organizational skills. People management skills. Experience in project management fundamentals or as an acting Scrum Master. Exposure to professional services agreements including the change management process. Exposure to IT Managed Services, project management classes, and other IT certifications. Demonstrated project risk analysis and mitigation skills.

Preferred Experience:

Experience in the IT Professional Services industry. Knowledge of CRM systems and customer engagement strategies. Certification in project management (PMP, PRINCE2, etc.). OSHA, EHS, ITIL, Server+, or comparable operational certification. Experience with Agile methodologies: Scrum, Kanban, SAFe, XP.

Skills

Project management

Top Skills Details

Project management

Additional Skills & Qualifications

See Above

Experience Level

Intermediate Level

Job Type & LocationThis is a Permanent position based out of Memphis, TN. Pay and BenefitsThe pay range for this position is $105000.00 - $150000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.

Our full-time, internal employment benefits include the following:

Medical, Dental, and Vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life and AD&D for employee and dependents) Short and Long-Term Disability Health Spending Account (HSA) Transportation Benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Permanent position based out of Memphis, TN. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Memphis,TN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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