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Added 2 mins ago
Senior Product Manager
Granum
Remote, United States
We’re looking for a Senior Product Manager to own the Data Experience for our customers. Small businesses come to LMN to know their numbers, and it’s what sets us apart. This role is…
Added 3 mins ago
IT Product Manager
CLEAResult Consulting Inc.
Remote, United States
Employee Recognition Program – convert your recognition points into gift cards
Added 7 mins ago
Strategic Growth Program Manager - Advanced Packaging
EKC Advanced Electronics USA, LLC
Wimington, DE · Sunnyvale, CA
Qnity is seeking a highly driven Strategic Growth Program Manager to organize and lead a portfolio of enterprise-priority growth and incubation programs supporting the Advanced Packaging…
Added 9 mins ago
Technology Product Owner – Developer Experience platform
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX
Wells Fargo is seeking a Technical Product Owner – Senior Lead Digital Product Manager to lead the vision, strategy, roadmap, and execution of the Orchestra Application Development…
Added 11 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Oklahoma City, OK
- $151,800 to $273,200 USD / year
As a Manager Site Reliability Engineering, you will be responsible for:
Added 12 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Oklahoma City, OK
…of sensitive or CUI data. Establish reusable governance and technical patterns for the secure adoption, monitoring, testing, and lifecycle management of AI capabilities across commercial,…
Added 12 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Oklahoma City, OK
Review technical findings, troubleshoot control failures, and recommend practical configuration changes that reduce risk without unnecessarily disrupting services.
Added 12 mins ago
Integrations Program Manager
Meta
Oklahoma City, OK
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 14 mins ago
AC
Infrastructure & Capital Projects – Senior Mechanical Estimator, ANS
Accenture Construct
Dallas, TX
- $160,000 to $175,000 USD / year
You’ll liaise with Client stakeholders and partner teams, including Energy Location Services (ELS), Central Estimating, and others to align on estimating and program costs.
Added 20 mins ago
AI
Enterprise Sales Account Manager - State & Local Government
Adobe Inc.
Arden Hills, MN
- $182,900 to $293,900 USD / year
Comfort selling across program, technical, and executive stakeholders
Added 21 mins ago
AC
Category Manager Information Technology
Aston Carter
Minneapolis, MN
- $72,900 to $109,400 USD / year
Equivalent combinations of education, technical training, and experience will also be considered
Added 23 mins ago
Sr. Technical Project Manager - Hybrid (US Citizens/ Green Cards- Local to DMV only)
Swingtech
Washington, DC
Swingtech Consulting, Inc. is seeking an experienced Sr. Technical Project Manager / Scrum Master to support a multi-agency enterprise AI engineering program for the U.S. Department of…
Added 30 mins ago
Membrane Machine Operator I - 2nd Shift
Veolia Environnement SA
Minnetonka, MN
You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account…
Added 30 mins ago
NM
Operations Coordinator-Delnor OPIC Part Time Days
Northwestern Memorial Healthcare
Geneva, IL
- $25.75 to $37.33 USD / hour
- Part-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation…
Added 32 mins ago
Protection & Controls Engineering Manager
Electric Power Engineers
Austin, TX
The Protection & Controls Engineering Manager will provide technical leadership for protection and control engineering across EPC and private-client projects, including substations,…
Added 35 mins ago
Manager, Data Governance Access & Provisioning
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CITY, UT
Added 35 mins ago
Manager, Data Governance Access & Provisioning
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CITY, UT
Added 35 mins ago
Product Manager
FEDERAL RESERVE OF SAN FRANCISCO
SALT LAKE CITY, UT
Added 37 mins ago
Program Manager CROWS - 7.32
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate need for a Program Manager at the senior level who will be primarily responsible for supporting the Cyber Resiliency Office for Weapon Systems (CROWS) at Wright…
Added 40 mins ago
Associate Director for Information Technology and Digital Engagement
University of Georgia Staff
GA
Technical and digital expertise: to include a demonstrated knowledge of information systems, infrastructure, data and IT security, databases, web technologies and/or digital platforms; and…
Added 41 mins ago
C
Operator
CRH
Punta Gorda, FL
- $20 to $21 USD / hour
…alternatives in the U.S. It is the nation’s largest marketer and manager of fly ash, with the industry's only true national footprint of logistics networks and distribution channels. The…
Added 47 mins ago
Program Manager
CGI Technologies and Solutions, Inc.
Lenox, GA
Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was…
Added 48 mins ago
Sr. Agile Program Manager/Digital Transformation
CGI Technologies and Solutions, Inc.
Atlanta, GA
We are seeking an experienced Senior Agile Program Manager to support our client's digital transformation initiatives. The role will focus on driving Epic level initiatives, partnering…
Added 48 mins ago
Program Manager
CGI Technologies and Solutions, Inc.
Atlanta, GA
Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was…
Added 48 mins ago
IT Business Systems Analyst, Technology Control Center
Delta Air Lines, Inc.
Atlanta, GA
Liaison to the TCC Duty Manager working as the focal point for all operational issues by quickly engaging and escalating to the appropriate support teams. Maintain open and accurate…

TEKsystems

Desktop Support Technician

Marlborough, MA, United States

$22 to $29 USD / hour

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Job details

Pay: $22 to $29 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

DescriptionWe are seeking a highly skilled and customer-focused User Support Technician II to join our IT User Services team. This role is designed for an experienced support professional who thrives in a fast-paced environment and is passionate about delivering exceptional end-user experiences while solving more complex technical issues.In this role, you will act as a key escalation point for advanced troubleshooting, provide mentorship to Level I technicians, and contribute to the continuous improvement of IT services and processes.This is a fully onsite role based at our Marlborough, MA location, with standard working hours of 8:00 AM 5:00 PM, including a one-hour lunch break.Additional Skills & QualificationsWhat Youll DoAdvanced End User Support Provide multi-channel support via Service Desk tickets, Microsoft Teams, phone, and walk-up support Troubleshoot and resolve moderately complex to complex issues, including: o Windows 10/11 deviceso Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)o Hardware (laptops, peripherals, mobile devices) Act as an escalation resource for Level I technicians Deliver a high-quality customer experience with clear, professional communication________________________________________Device & Asset Management Lead device configuration, deployment, and lifecycle management Ensure asset inventory accuracy across procurement, tracking, and disposal Oversee and optimize the loaner equipment program________________________________________Access & Identity Support Manage user account provisioning, access changes, and escalations Support Active Directory / Azure AD user account administration via AD Manager Plus Assist with permission and access troubleshooting across enterprise systems________________________________________Operational Support & Process Improvement Manage and document incidents and service requests in ServiceNow Identify trends and recurring issues and drive root cause analysis and resolution Develop and maintain knowledge base articles and documentation Recommend and implement improvements to support processes and workflows________________________________________Onsite & Remote Support Provide onsite support at the assigned location with occasional travel to other local sites as needed Support remote employees using modern remote support toolsJob Type & LocationThis is a Contract position based out of Marlborough, MA. Pay and BenefitsThe pay range for this position is $22.00 - $29.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Marlborough, MA. Application DeadlineThis position is anticipated to close on Nov 14, 2026. Workplace TypeThis is a fully onsite position in Marlborough,MA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Skills

Troubleshooting
Microsoft Teams
Microsoft Windows
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Communication skills
Microsoft Active Directory
Microsoft Azure
ManagerPlus
ServiceNow
Root cause analysis
Documentation

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