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Added 4 mins ago
TT
Seasonal Retail Associate
The TJX Companies Inc
Racine, WI
- $13.25 to $13.75 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 4 mins ago
HL
Backroom Coordinator
Homegoods LLC
Rocklin, CA
- $17.9 to $18.4 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 4 mins ago
MO
Retail Merchandise Associate
Marshalls of MA
Detroit, MI
- $14.25 to $14.75 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 4 mins ago
MO
Retail Store Cleaning Associate
Marshalls of MA
Detroit, MI
- $14.25 to $14.75 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 4 mins ago
MO
Merchandise Associate
Marmaxx Operating Corp
Paris, TX
- $13 to $13.5 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 4 mins ago
TT
Merchandise Associate
The TJX Companies Inc
Fallon, NV
- $14.5 to $15 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 14 mins ago
FF
Front of House Manager
Flagship Facility Services LLC
CA
- $90,000 USD / year
Customer Service: serve as an ambassador to our customers and be the frontline representative for all customer service needs. Provide the best assistance in a courteous, fast and efficient…
Added 15 mins ago
Shift manager - Store# 07570, METHUEN/THE LOOP
Starbucks Coffee Company
Methuen
…401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being…
Added 15 mins ago
Shift manager - Store# 08956, LEOMINSTER, COMMERCIAL ROAD
Starbucks Coffee Company
Leominster
…401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being…
Added 21 mins ago
Customer Service Rep(04163) - 10955 Jones Bridge Rd
Domino's
Alpharetta, GA
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
Added 28 mins ago
Associate Sales Consultant - Dublin, CA
TriNet
Dublin
…focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and…
Added 28 mins ago
Sales Consultant
TriNet
Dublin
…focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and…
Added 29 mins ago
FM
Med/Surg RN - Medical Surgical - Travel Nurse
Fusion Medical Staffing
Montevideo, MN
- $1,868.8 to $1,988.08 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Med/Tele RN - Telemetry - Travel Nurse
Fusion Medical Staffing
Boys Town, NE
- $1,913.84 to $2,036 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,004.85 to $1,155 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 29 mins ago
FM
Travel CNA - Certified Nursing Assistant
Fusion Medical Staffing
Boise, ID
- $1,118.82 to $1,286 USD / week
Critical thinking, service excellence, and good interpersonal communication skills

Closed listing

TEKsystems

Customer Service Representative (Medical)

Plattsburgh, NY, United States

$18 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $18 USD / hour
Posting language: English
Posted: Oct 26, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Responsible for outbound calls - using call center software Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely manner, in adherence to their goals Document all call information according to standard operating procedures Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs Process orders, route calls to appropriate resource, and follow up on customer calls where necessary Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation and orders Complete insurance verification to determine patients eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required Must be able to navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the companys database system, if not request the new carrier is entered Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics Facilitate resolution on customer complaints and problem solving Pays attention to detail and has great organizational skills Actively listens to patients and handle stressful situations with compassion and empathy Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and How-To documents

Skills

customer service

Top Skills Details

customer service

Additional Skills & Qualifications

Computer skills Customer Service Data Entry

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Plattsburgh, NY.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Plattsburgh, NY.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a fully onsite position in Plattsburgh,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About employer

More about this job

Skills

Customer service
Documentation
EMR
Attention to detail
Organizational skills
Handle stressful situations
Computer skills
Data entry

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