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Customer Service Representative

  • Tempe, AZ, United States

$21 USD / hour

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Job details

Pay
$21 USD / hour
Experience
At least 1 year of high-volume call center experience within the last 2-3 years.
Posting language
English
Posted

Original job description

Put your customer service skills to work in a fast-paced healthcare call center where accuracy matters, your performance is recognized, and strong performers have opportunities to grow. Role Overview

  • Job Title: Customer Service Representative
  • Start Date: December 14, 2026
  • Location: Tempe, AZ 85284
  • Workplace: 100% On-site
  • Pay: $21.00/hour
  • Shift: Must be available 7 days a week between 5:00 AM and 10:00 PM. A set 8 hour schedule, 5 days a week will be assigned based on business needs after training. Initial training is Monday-Friday, 8:00 AM-4:30 PM for four weeks. Mandatory overtime is expected in January and February.

What You'll Do

  • Handle approximately 50-100 inbound customer calls per day, plus follow-up calls, addressing prior authorization requests, general questions, and confidential information.

Qualifications

  • At least 1 year of high-volume call center experience within the last 2-3 years.
  • Stable employment history, with approximately 1 year of tenure in previous roles.
  • Healthcare, medical, or pharmacy-related customer service experience is a plus.

Why consider it? This opportunity offers a path toward advancement into areas such as Tier 2 support, quality, workforce and reporting, client administration, and management.#westpriority26 Job Type & LocationThis is a Contract position based out of Tempe, AZ. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Tempe, AZ. Application DeadlineThis position is anticipated to close on Nov 20, 2026. Workplace TypeThis is a fully onsite position in Tempe,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

More about this job

Skills

  • Customer service
  • Reporting

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