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Executive Director, State Government Affairs East
Merck Sharp & Dohme LLC
Remote, United States
…International Engagements, Legislative Relations, Market Access, People Leadership, Pharmaceutical Industry, Policy Development, Political Forums, Program Management, Relationship Building,…
Added just now
Associate Director (Engineering), Biologics External Manufacturing Technical Operations
Merck Sharp & Dohme LLC
PA · NH
…with our internal technical partners and External Partner (EP) leadership, supporting the Vaccines and Biologics businesses. This individual works in collaboration with the Focus Factory…
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Fulfillment Manager: Day Services Operations
Momentum WORK, Inc.
Santa Maria, CA
Under the supervision of the Director of Day Program Operations, the Fulfillment Manager provides leadership for the Agency’s fulfillment business while integrating meaningful vocational…
Added 1 min ago
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Executive Assistant, Ad Products & Solutions
NBCUniversal
New York, NY
- $60,000 to $80,000 USD / year
NBCUniversal Advertising Products & Solutions is responsible for the product development, program management, and day-to-day operations of NBCUniversal’s full advertising technology suite.…
Added 1 min ago
Global Forecasting and Market Research Director
Incyte Corporation
Wilmington, DE
Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.
Added 1 min ago
Sr. Product Engineer
Atkore
Harvey, IL · Merrillville, IN
…technical engineer with strong product ownership, cross-functional leadership, CAD/design capability, and experience supporting industrial electrical products, conduit, fittings, or related…
Added 1 min ago
AR
Maintenance Supervisor
Avenue5 Residential, LLC
Pleasant Hill, CA
- $35 USD / hour
We’re looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the…
Added 1 min ago
Americas Import Trade Compliance Specialist
Hewlett Packard Enterprise
Spring, TX · Washington, DC
Controls and Documentation - Review compliance assurance outcomes for enhancements to existing operations to improve compliance.
Added 2 mins ago
RD
Site Account Manager
RR Donnelley
Cleveland, OH
- $78,700 to $125,900 USD / year
The Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and…
Added 2 mins ago
Lead Program Coordinator (Globe, AZ)
The Arizona Board of Regents on behalf of The University of Arizona
Globe, AZ
Leadership and Family Resource Center Operations Oversight:
Added 3 mins ago
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Operations Manager (ORD)
CLEAR - Field
Chicago, IL
- $70,000 to $85,000 USD / year
The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The…
Added 3 mins ago
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Vehicle Operations Supervisor
Hertz
SeaTac, WA
- $29 USD / hour
The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In this…
Added 4 mins ago
North America Commercial EHS Manager
Vylor
Des Moines, IA · Des Moines
…our team in Johnston IA. This role will provide strategic EHS leadership for Vylor's North America Commercial organization to drive a strong culture of safety, regulatory compliance, risk…
Added 4 mins ago
Transformation Engagement Manager
Crawford Listings - Global
Remote, United States
✨Strong leadership, executive communication, and stakeholder management skills.
Added 4 mins ago
Senior Manager, NPI Manufacturing Engineering
Santa Clara, CA
…the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information,…
Added 4 mins ago
Senior Mechanical Engineer with CFD Expertise
ARA Brand
Panama City, FL
Ensure designs satisfy requirements and demonstrate performance in a thorough verification and validation program.
Added 4 mins ago
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Market Access Trade, Marketing Operations Manager
AbbVie
Mettawa, IL
- $124,500 to $236,500 USD / year
The Program Manager works with Trade Account Executives, Strategy & Marketing partners and multiple cross-functional stakeholders to implement approved program requirements accurately and…
Added 4 mins ago
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Supervisor, Buildings & Grounds
Great Lakes Energy
Boyne City, MI
- $102,402 to $127,192 USD / year
…equipment, effectively support our employees, members, and operations while maintaining a safe, efficient, and compliant work environment. You'll lead facility maintenance initiatives,…
Added 4 mins ago
Director, Retail Safety
Pilot Company
Knoxville, TN
…largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain…
Added 5 mins ago
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Senior Lab Technician - 2nd Shift
LandOLakes
Hampton, IA
- $27 USD / hour
Impact on Operations: Accuracy of work and ability to spot problem areas that have a direct impact on the effectiveness of the quality control program. Since this position is the front-line…
Added 5 mins ago
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Operations Manager
NAES
Newburgh, NY
- $175,000 to $185,000 USD / year
The Operations Manager at Roseton Power Plant leads the safe, reliable, and efficient operation of the facility's steam-electric generating equipment and auxiliary systems. This position…
Added 5 mins ago
Administrative Assistant - Mobility
Applied Research Solutions
Oklahoma City, OK
Seeking an experienced Administrative Specialist to support daily operations for the KC-46 WLC program at Tinker AFB. The ideal candidate will independently coordinate executive calendars,…
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Executive Director, Head of Marketing, Endocrinology
Vertex Pharmaceuticals Inc (US)
Boston, MA
Partner with Medical Affairs, Market Access, Sales, Commercial Operations, and other functions to align plans and support business goals.
Added 5 mins ago
Senior Director, Quality AI, Data & Technology Engineering
Vertex Pharmaceuticals Inc (US)
Boston, MA
…the strategic vision for transforming Vertex’s global Quality operations through AI, data, and technology. This leader will champion AI-driven approaches that enhance the complete suite of…
Added 5 mins ago
Learning Operations Manager
SC Johnson
Racine, WI
…empowering teams, and driving innovation? Join us as the Learning Operations Manager at SC Johnson’s global headquarters in Racine, Wisconsin, where you’ll play a key role in enabling our…

TEKsystems

Customer Service Representative

Tempe, AZ, United States

$21 USD / hour

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Job details

Pay: $21 USD / hour
Experience: Minimum of 1 year of recent high-volume call center experience within the last 2-3 years.
Posting language: English
Posted: Nov 6, 2026

Original job description

About the Opportunity We are seeking Customer Service Representatives to join a growing healthcare support team in a fast-paced call center environment. This is an excellent opportunity for individuals with recent call center experience who enjoy helping customers, solving problems, and working in a structured, team-oriented environment.This role offers extensive paid training, long-term career growth opportunities, and the potential to transition into a permanent position. Employees who perform well may have opportunities to advance into areas such as Quality Assurance, Claims, Workforce Management, Operations, Leadership, and other specialized departments.

Responsibilities

Handle a high volume of inbound customer calls and occasional follow-up calls.
Assist customers with questions regarding healthcare benefits, prior authorizations, account information, and general inquiries.
Maintain professionalism and empathy while delivering exceptional customer service.
Accurately document customer interactions and update information in multiple computer systems.
Navigate several applications simultaneously while speaking with customers.
Meet quality, productivity, and accuracy metrics.
Manage call volumes that may range from 50-100 calls per day depending on complexity.
Protect confidential customer information and follow established compliance standards.

Required Qualifications

Minimum of 1 year of recent high-volume call center experience within the last 2-3 years.
Strong customer service and communication skills.
Stable employment history with at least one year of tenure in previous roles.
Ability to type a minimum of 30 words per minute.
Strong computer skills and the ability to navigate multiple systems at the same time.
High attention to detail and accuracy.
Comfortable working in a fast-paced, metrics-driven environment.

Preferred Qualifications

Experience supporting healthcare, medical, pharmacy, insurance, or benefits-related customers.
Experience working with CRM systems, data entry platforms, or multiple software applications.
Bilingual candidates are encouraged to apply.

Training & Work Environment

Four-week paid training program.
Training schedule: Monday-Friday, 8:00 AM to 4:30 PM.
Performance-based training program that includes testing and ongoing coaching.
Shift assignments are determined through a performance-based bidding process following training.
Mandatory overtime may be required during peak business periods.

Why Join Us?

Opportunity for permanent employment.
Clear advancement pathways into specialized and leadership roles.
Extensive industry training and professional development.
Competitive benefits available for eligible employees.
Supportive team environment with strong opportunities for career growth.

Apply today if you're looking for a customer-focused role with long-term career potential in the healthcare services industry. Job Type & LocationThis is a Contract to Hire position based out of Tempe, AZ. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Tempe, AZ. Application DeadlineThis position is anticipated to close on Nov 20, 2026. Workplace TypeThis is a fully onsite position in Tempe,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Quality assurance
Leadership
Assist customers
Regulatory compliance
Communication skills
Computer skills
Attention to detail
Data entry
Coaching

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