Jobs in the United States

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Forest Stewardship Manager
USA The Nature Conservancy
Remote, United States
…judgment. The position is embedded with a diverse statewide Land Management team and contributes to the oversight of 2-3 other properties in western Maine as well as policy discussions on…
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Senior Development Engineer - Power (Kansas City)
Burns & McDonnell
Kansas City, MO
+ Optimizing design approach, execution approach, and project solution(s) considering technical and economic parameters to achieve to achieve internal and external defined project drivers…
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Senior Commissioning Engineer - Power (Kansas City)
Burns & McDonnell
Kansas City, MO
+ Direct project teams to manage project checkout and testing activities. Provide leadership with technical staff activities to complete startup system testing.
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Senior Energy Storage Engineer - Power (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $135,000 to $230,000 USD / year
…individual who enjoys engineering, business development, and project management roles. A "seller-doer" type who has high-quality technical and interpersonal…
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Senior Energy Storage Engineer - Power (Multiple Locations)
Burns & McDonnell
Kansas City, MO
- $135,000 to $230,000 USD / year
…individual who enjoys engineering, business development, and project management roles. A "seller-doer" type who has high-quality technical and interpersonal…
Added just now
Electrical Engineer - Nuclear (Multiple Locations)
Burns & McDonnell
Kansas City, MO
+ Manage small project budgets and schedules for technical deliverables.
Added 1 min ago
Maintenance Engineer
First Quality Tissue
Lock Haven, PA
Added 1 min ago
Senior Manager, SMART Manufacturing
Westinghouse Electric Company
Cranberry Twp, PA
Added 1 min ago
Associate Director, Oncology Translational Research, Hematology
J&J Family of Companies
Spring House, PA
…5-10 years of applicable biomarker, translational research, program management, clinical trial and/or research experience, preferably in an industrial setting. Multiple myeloma experience…
Added 1 min ago
CO
Deputy Director of Public Works
City of Leesburg
Leesburg, FL
- $100,152 to $223,600 USD / year
Requires three (3) years or more of project management experience.
Added 1 min ago
Sr. Principal Scientist Oncology Translational Research, Prostate
J&J Family of Companies
Spring House, PA
This position requires deep scientific expertise, strong organizational and project leadership skills, and the ability to communicate complex scientific findings effectively to diverse…
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Manager FM Site Lead Americas
J&J Family of Companies
Spring House, PA
Business Valuations, Data Savvy, Facility Management, Fact-Based Decision Making, Manufacturing Compliance, Performance Measurement, Predictive Maintenance, Problem Management, Problem…
Added 1 min ago
Systems Design Engineer
Kratos Defense & Security Solutions, Inc.
Dallastown, PA
Assists Program Management and Project Engineering by supporting risk and opportunity tracking, schedule and cost planning inputs, continuous improvement activities, technical performance…
Added 1 min ago
Detailing Coordinator
Nucor Steel Auburn, Inc.
West_Hazleton, PA
Project Lifecycle Management software experience
Added 1 min ago
Electrical and Controls Engineer Morgantown, PA
SPS TECHNOLOGIES INC
Morgantown, PA
Added 1 min ago
Systems Test Engineer
Philips
New Kensington, PA
Utilize standard development procedures and project management skills to assess and test the requirements of electromechanical medical devices at the part, sub-system, and system level,…
Added 1 min ago
Senior Plumbing Engineer - Mission Critical - Kansas City
Burns & McDonnell
Kansas City, MO
+ Ability to meet project needs and requirements set forth by our client and the project management team.
Added 1 min ago
Senior Mechanical Engineer - Mission Critical - Kansas City
Burns & McDonnell
Kansas City, MO
+ Participate in development of project schedule, scope, budget staffing planning and construction planning. Responsible for effective management of change orders.
Added 1 min ago
B&
Grid Systems - Sr. Solution Architect
Burns & McDonnell
Kansas City, MO
- $170,000 to $260,000 USD / year
…as Supervisory Control and Data Acquisition (SCADA), Energy Management Systems (EMS), Outage Management Systems (OMS), Distribution Management Systems (DMS), Advanced Distribution…
Added 1 min ago
Engineer - T&D Program Management (St. Louis)
Burns & McDonnell
Saint Louis, MO
Burns & McDonnell is proud to be the market leader in providing program management services to the electric utility industry. As our clients focus on their capital investment in the energy…
Added 1 min ago
Chief Project Engineer
Freeport McMoRan
Bayard, NM
…regarding planned engineering projects. Supervise or may serve as Project Manager or technical expert, on large/complex site construction, expansion or modification engineering…
Added 1 min ago
P
Manager, PX, GWE, North America Commercial Site Works
Pfizer
Collegeville, PA
- $99,200 to $165,400 USD / year
Bachelor's degree in engineering (mechanical, electrical or civil), architecture, construction management, project management or a related technical discipline, or equivalent professional…
Added 1 min ago
Building Engineer
CBRE
Collegeville, PA
Maintain an energy management program. Ensure all systems operate in the most efficient manner.
Added 2 mins ago
Business Analyst I/II ( Planning Analyst)
Yoh Services
Audubon, PA
Added 2 mins ago
Maintenance Service Manager
FEDEX CORPORATION AND SUBS 12
Fairless Hills, PA

TEKsystems

Customer Service Representative

Chicago, IL, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Experience: At least 1 year of experience in customer service.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job DescriptionThis hybrid Customer Service Representative role supports customer-facing teams in delivering prompt, convenient, and professional service to business clients. You will assist with resolving intermediate technical issues, conduct product training, manage back-end processes such as invoicing and data requests, and proactively oversee the order process. The position requires strong communication, analytical, and organizational skills, as well as the ability to quickly absorb product knowledge and apply it to client needs.Responsibilities

Assist customer-facing teams in delivering prompt, convenient, and professional customer service to assigned business clients.
Resolve intermediate technical issues and perform troubleshooting to address customer concerns.
Conduct intermediate product training sessions for customers, clearly explaining features and benefits.
Monitor and analyze customer usage patterns to identify trends, opportunities, and potential issues.
Document recurring customer feedback and communicate insights to the internal team.
Collaborate closely with sales and support teams to address customer issues and ensure a seamless client experience.
Identify and escalate critical customer issues in a timely and appropriate manner.
Recommend product or service improvements based on customer feedback and usage data.
Assist with back-end tasks such as invoicing, sending data requests, and following up with clients.
Proactively manage the order process to ensure accuracy, timeliness, and customer satisfaction.
Use CRM and other customer support software to track interactions, maintain records, and support operational workflows.
Utilize Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to prepare documentation, reports, and communications.

Essential Skills

Associates Degree or higher.
At least 1 year of experience in customer service.
Business-to-business (B2B) client or customer service experience highly preferred.
Advanced verbal and written communication skills to interact professionally with clients and internal teams.
Customer relationship management skills to manage, nurture, and retain client relationships.
Analytical skills to use basic data, identify trends, and derive actionable insights.
Intermediate problem-solving skills for resolving customer issues and technical questions.
In-depth understanding of product features and benefits, with the ability to absorb product knowledge quickly.
Ability to convey information effectively during training sessions with customers.
Basic project management skills to handle varied tasks and manage priorities.
Intermediate proficiency with CRM systems and other customer support software.
Strong organizational, time management, and multitasking skills.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Additional Skills and Qualifications

Experience supporting customer-facing teams in a professional services or technology-driven environment.
Demonstrated ability to process information quickly and apply it to diverse client needs.
Comfort working with operational processes such as invoicing, data requests, and order management.
Ability to collaborate effectively with cross-functional teams, including sales and support.
Attention to detail in documenting customer interactions and feedback.
Adaptability in a hybrid work environment, balancing in-office and remote responsibilities.

Job Type & LocationThis is a Contract position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Chicago, IL. Application DeadlineThis position is anticipated to close on Nov 19, 2026. Workplace TypeThis is a hybrid position in Chicago,IL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Organizational skills
Product knowledge
Troubleshoot
Sales
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Documentation
Communication skills
Analytical skills
Problem solving
Project management
Time management
Multitasking
Attention to detail
Adaptability

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