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Senior Civil Engineer (Public Sector)
GPAC
Jacksonville, FL
- $130,000 to $150,000 USD / year
Prepare, review and authorize technical reports
Added 2 mins ago
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Chemical Engineer
Actalent
Merton, WI
- $100,000 to $135,000 USD / year
Job Title: Chemical EngineerJob DescriptionThe Chemical Engineer leads new product and process introductions, with a strong focus on scaling up new polymers and integrating new or revised…
Added 3 mins ago
Platform Engineer - SCON
Accenture Federal Services
Washington, DC · Arlington, VA
…committed to providing veteran employment opportunities to our service men and…
Added 4 mins ago
Sr. Controls Engineer, Data Center, Colocation Regional Engineering - AMER
Amazon
Boardman, OR
As a Controls Colo Engineer, you will work with internal business teams and with colocation vendors to identify, document, and resolve any operational/design deficiencies which could impact…
Added 4 mins ago
Senior Engineer
PwC
Portland, OR
As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…
Added 4 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Salem, OR
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 4 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Salem, OR
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 4 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Salem, OR
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 4 mins ago
Associate Software Engineer
Highmark Health
Salem, OR
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 4 mins ago
Staff Interior Trim Design & Release Engineer
Rivian
Irvine, CA
Added 4 mins ago
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Information Security Engineer
TTEC
Salem, OR
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 4 mins ago
Network Operations Engineer
Meta
Salem, OR
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 6 mins ago
Global Investment Research-Bengaluru-Associate-Software Engineering
Campus
Dallas, TX · NY
Goldman Sachs Global Investment Research (GIR) is seeking an Agentic Systems Engineer to build, enhance, and productionize intelligent research tools and automated agentic pipelines. You…
Added 6 mins ago
Data Center Chief Engineer, ATL89
Amazon Data Services, Inc.
Covington, GA
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This…
Added 7 mins ago
Sr. Network Administrator
Metromont LLC
Greenville, SC
Provide technical mentorship and guidance to IT staff and communicate technical issues and recommendations to non-technical stakeholders.
Added 9 mins ago
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INSTRUMENT MECHANIC (3843)
City of Los Angeles
Los Angeles, CA
- $135,469 to $144,447 USD / year
Two years of full-time paid experience at the level of Building Operating Engineer with the City of Los Angeles, which provides experience in the operation or maintenance of high…
Added 12 mins ago
Supt, Area Substations
Entergy
Senatobia, MS
…responsibility. Requires strong matrix working relationship with Customer Service Managers, Engineering Supervisor, and Transmission and Distribution…
Added 12 mins ago
Production Supervisor - 2nd shift
Siemens Energy
Richland, MS
Lead and coordinate the production of engineer-to-order products, ensuring customer requirements, quality standards, and delivery commitments are achieved.
Added 12 mins ago
Infrastructure Engineer II
Emergent Holdings, Inc.
Corinth, MS
SUMMARY: The Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for…
Added 12 mins ago
Software Engineer III - Guidewire (ClaimCenter)
Emergent Holdings, Inc.
Corinth, MS
…reports. Acts as an application owner for incident management, technical troubleshooting, root cause analysis, correction of software defects, and production application validation. Assist…
Added 12 mins ago
Controls Engineer - Machining SG 31
PACCAR Inc
Columbus, MS
JOB TITLE: Controls Engineer - Machining (SG 31) Requisition Summary Supports electrical and automation control systems development, implementation, and troubleshooting in Assembly. Design…
Added 12 mins ago
Manufacturing Engineer - Engine Test Specialist SG
PACCAR Inc
Columbus, MS
Added 12 mins ago
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Associate Power System Protection Engineer
Schweitzer Engineering Laboratories, Inc.
Jackson, MS
- $82,000 to $122,900 USD / year
Added 12 mins ago
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Associate Power System Protection Engineer
Schweitzer Engineering Laboratories, Inc.
Jackson, MS
- $84,200 to $91,000 USD / year
Added 12 mins ago
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Associate Power System Protection Engineer
Schweitzer Engineering Laboratories, Inc.
Jackson, MS
- $82,000 to $122,900 USD / year

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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