Jobs in the United States

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Added 11 mins ago
Mechanical Project Engineer - Healthcare
Farnsworth Group
St. Louis, MO
Farnsworth Group is seeking a Mechanical Project Engineer - Healthcare in one of the posting locations below. The Mechanical Project Engineer - Healthcare leads project‑level mechanical…
Added 11 mins ago
EG
Cloud Engineer
Eliassen Group
Jefferson City, MO
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 29 mins ago
C
Chief Building Engineer
CBRE
Washington D.C., DC
- $90,000 to $125,000 USD / year
As a CBRE Chief Building Engineer, you will perform complex preventive maintenance and corrective repairs of buildings, industrial systems, vehicles, equipment, and grounds.
Added 29 mins ago
Nuclear Engineer (Deputy Director, Reactor Refueling Division)
National Nuclear Security Administration
Washington, DC
Added 29 mins ago
EG
Cloud Engineer
Eliassen Group
Washington, DC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 34 mins ago
G
Sr. Electrical Engineer (PE)
GPAC
Tampa, FL
- $110,000 to $140,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 38 mins ago
KE
Electrical Engineer III - Utilities and Central Energy
KFI Engineers
Louisville, KY
- $7.25 USD / hour
Reporting Relationship: Senior Project Manager, UCE
Added 38 mins ago
EG
Cloud Engineer
Eliassen Group
Frankfort, KY
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 48 mins ago
DM
Senior Manufacturing Engineer
Davis Machine
Euless, TX
- $80,000 to $120,000 USD / year
The Senior Manufacturing Engineer leads manufacturing planning from quoting through production release. This role uses hands-on machine shop experience and knowledge of equipment…
Added 1 hour ago
Experienced or Senior Mission Assurance Engineer
The Boeing Company
Berkeley, MO
The Boeing Defense Air Dominance Division Systems Safety & Mission Assurance organization is looking for a Mission Assurance Engineer in Berkely or Hazelwood, Missouri.
Added 1 hour ago
Electrical Commissioning Engineer II
Bureau Vertias North America
VA
…and dynamic testing of mechanical, electrical, and controls systems, and operating the system in normal, maintenance, and failure modes of operations by performing the following duties.…
Added 1 hour ago
Electrical Commissioning Engineer 1.5
Bureau Vertias North America
VA
…and dynamic testing of mechanical, electrical, and controls systems, and for operating the system in normal, maintenance, and failure modes of operations by performing the following duties.…
Added 1 hour ago
Mechanical Commissioning Engineer I
Bureau Vertias North America
VA
…and dynamic testing of mechanical, electrical, and controls systems, and for operating the system in normal, maintenance, and failure modes of operations by performing the following duties.…
Added 1 hour ago
Network Engineering/Operations Site Lead
Leidos
Fort Belvoir, VA
Military veterans - particularly former senior enlisted leaders, warrant officers, and officers with experience leading technical teams, communications units, cyber operations, or…
Added 1 hour ago
Expert Level Systems Engineer
SHINE Systems & Technologies
Fort Belvoir, VA
Oversees and coordinates the work of Senior-, Mid-, and Junior-level contractor Systems Engineers.
Added 1 hour ago
Senior Project Engineering Manager
Kerry
Harrisonburg, VA
As a Senior Project Engineer, you’ll own high-impact capital projects from idea to start-up ($50K–$5MM) across Kerry’s Stocks & Broths manufacturing network in Harrisonburg, VA. This is a…
Added 1 hour ago
Senior Data Engineer (AWS & Databricks)
General Dynamics Information Technology
Fairfax, VA
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The Senior Data Engineer will leverage their expertise with AWS Cloud and the…
Added 1 hour ago
Nuclear Engineer 3 - 31033
Huntington Ingalls Industries
Newport News, VA
As an Engineer Nuclear 3, you will play a key role in developing engineering solutions, preparing detailed technical direction, and providing direct waterfront support for reactor plant…
Added 1 hour ago
Nuclear Engineer 4 - 31049
Huntington Ingalls Industries
Newport News, VA
…fleet. With a holistic approach to life-cycle maritime defense systems - from small watercraft to submarines, surface combatants and aircraft carriers - HII ensures a high state of…
Added 1 hour ago
Network Administrator (Network Communications 4)
Huntington Ingalls Industries
Virginia Beach, VA
…fleet. With a holistic approach to life-cycle maritime defense systems - from small watercraft to submarines, surface combatants and aircraft carriers - HII ensures a high state of…
Added 1 hour ago
Senior AI Software Engineer
Wells Fargo
MCLEAN, VA
We are seeking an Senior AI Engineer to help design, build, and deliver next-generation AI-enabled applications and agentic systems. This role combines hands-on engineering across frontend…
Added 1 hour ago
Software Development Engineer, Leo Space Security
Amazon
Arlington, VA · Herndon, VA
We are looking for a software development engineer to join the founding cohort of the Engineering and R&D team within Leo Space Security. The team defends the manufacturing lines, launch…
Added 1 hour ago
Information Systems Security Engineer (ISSE)
Amazon
Arlington, VA
We are seeking a Senior Information Systems Security Engineer (ISSE) to raise the security bar for a portfolio of classified national security systems. You will work backward from mission…
Added 1 hour ago
Senior Detection Engineer
Nightwing
Arlington, VA
…assist with the restoration of services. Nightwing is seeking a Senior Detection Engineer in support of this…
Added 1 hour ago
RF Test Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
King George, VA
As an RF Test Engineer, you understand the workings behind complex systems. That knowledge is key when it comes to prototype development for Directed Energy ( DE ) systems and capabilities.…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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