Jobs in the United States

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Added 14 mins ago
SA
Senior Forward Deployed Engineer
Sinch America Inc.
Denver, CO
- $155,000 to $186,000 USD / year
We are hiring a Forward Deployed Engineer to make those integrations work in the real world. You will embed with customer engineering and operations teams, use modern AI development tools…
Added 24 mins ago
Transmission Planning Engineer 1, 2, Senior
SRP
Scottsdale, AZ
…accomplishment of work of the nature defined for the job of Senior…
Added 33 mins ago
Senior Product Development Engineer
Shape Corporation
Trenton, OH
Initiate physical test requests as necessary.
Added 33 mins ago
Enterprise Security Systems, Senior Engineer II
Sempra
San Diego, CA
…lifecycle planning, modernization, technology evaluations, test lab activities, platform upgrades, and strategic technology…
Added 36 mins ago
Mechanical Design Engineer (Experienced & Senior)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is looking for a Mechanical Design Engineer to support the Environmental Test Design Engineering team in Berkeley, MO.
Added 39 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
+ Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 39 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
+ Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 53 mins ago
Senior Systems Engineer (IT Infrastructure)
Avint
Tysons, VA
Avint is seeking a highly skilled Senior Systems Engineer to support a mission-critical program within the National Capital Region. This role focuses on the design, implementation,…
Added 1 hour ago
Principal Automation Engineer Optical Inspection SME
J&J Family of Companies
Wilson, NC
Senior Automation Engineer will lead internal team members, suppliers, OEMs, system integrators, Digital/IT partners, automation-system owners, and cross-functional stakeholders to deliver…
Added 1 hour ago
SR
LEAD ENGINEER - Instrument Systems Engineer - Boulder, CO
Southwest Research I
Boulder, CO
- $121,451 to $202,446 USD / year
Lead the design, integration & test, and deploy a new generation of space weather instruments.
Added 1 hour ago
M
Senior Critical Environment Mechanical Engineer
Microsoft
ON, CA
- $114,400 to $203,900 CAD / year
…culture every day and we need you as a Critical Environment Senior Mechanical…
Added 1 hour ago
Backup and Recovery Engineer
Avalore, LLC
Arlington, VA
The Backup Recovery Engineer will manage backup and recovery processes, ensure data integrity, and troubleshoot backup issues. This person will implement and maintain backup procedures,…
Added 1 hour ago
Integration Engineer
Avalore, LLC
Arlington, VA
The Integration Engineer will perform the software integration activities required for the WDP System. This person will focus on ensuring that all disparate software components - including…
Added 1 hour ago
Support Systems Developer/Engineer
Avalore, LLC
Arlington, VA
The Support Systems Developer/Engineer will design technical improvements (e.g., AI chatbots, Robotic Process Automation) to modernize the support desk. This person will automate processes…
Added 1 hour ago
DevSecOps Engineer
Avalore, LLC
Arlington, VA
The DevSecOps Engineer will maintain and operate the WDP DevSecOps factory and its associated automated pipelines. This person will integrate security into every phase of the software…
Added 1 hour ago
Software Tester / QA Engineer
Avalore, LLC
Arlington, VA
The Software Tester/QA Engineer will ensure the quality of all WDP System software by developing and executing comprehensive test plans and test cases. This person will coordinate with the…
Added 1 hour ago
M
Software Engineer II
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $102,100 to $219,200 USD / year
We are looking for a Software Engineer II to join the Special Projects and Resources Team (SPARTANs) in M365 Core – Substrate. SPARTANs take on strategic projects and difficult engineering…
Added 1 hour ago
M
Senior Principal Verification Engineer
Microsoft
NC · TX · Raleigh, NC · Austin, TX · Raleigh · Austin
- $165,600 to $331,200 USD / year
We are looking for a Senior Principal Verification Engineer to join the team to support our mission and culture.
Added 1 hour ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Staff Engineer - AI Infrastructure Reliability in the AI Infrastructure Engineering Systems team, you will design, implement, and ensure the reliability and quality of engineering…
Added 1 hour ago
M
Senior Software Engineering
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will bring strong software design and engineering expertise, building reliable systems and production-ready services that turn ideas and data-driven…
Added 1 hour ago
M
Senior Software Engineer, Foundry IQ - CoreAI
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will build infrastructure that protects customer data and keeps search services reliable. You will own features through design, coding, testing,…
Added 1 hour ago
TT
Lead Product Engineer
True Talent Solutions Partners
New York, NY
- $225,000 to $275,000 USD / year
Join a lean, senior team building a new internal product for an industrial real estate investment business. As the first product-focused engineer, you will own the frontend and create…
Added 1 hour ago
Senior Application Development Engineer - Semiconductor Thermal Management & Hea
Momentive Performance Materials Quartz, Inc.
Strongsville, OH
…countries. For more information, visit www.momentivetech.com . Senior Application Development Engineer - Semiconductor Thermal Management & Heater Technologies The Senior Application…
Added 1 hour ago
Senior Electrical Test Engineer
Dayton Power & Light Company
Dayton, OH
Added 1 hour ago
Sr. Application Security Engineer / Ethical Hacker
The Sherwin-Williams Company
Cleveland, OH
The Senior Application Security Engineer position is responsible for planning and performing manual penetration testing of traditional and AI-enabled applications, identifying and…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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