Jobs in the United States

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Added 7 mins ago
J
Technical Architect Senior
Jobgether
Remote, United States
- $201,950 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Architect Senior based in New York, United States.
Added 7 mins ago
Senior Technical Consultant - CTEM / Vulnerability Management Engineer
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Senior Technical Consultant - CTEM / Vulnerability Management Engineer based in the United…
Added 7 mins ago
Principal Cybersecurity Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Cybersecurity Engineer based in the United States.
Added 9 mins ago
Senior Analyst, Compliance Technology
Coinbase
Pierre, SD
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 9 mins ago
Senior Design Manager (Data Center)
Jacobs
Rapid City, SD
…high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data Center White Space Design to provide technical leadership for the planning, design, construction,…
Added 10 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Pierre, SD
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 18 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 18 mins ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 43 mins ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
As a Sr Network Development Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions to support Oracle’s next-generation Cloud…
Added 55 mins ago
DO
Engineer, Water Resources
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Under the supervision of a Senior Engineer, Water Resources in the Central Valley Modeling Section of the Modeling Support Office, is responsible for developing and maintaining present and…
Added 1 hour ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Cheyenne, WY
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 1 hour ago
SentinelOne Engineer
Jobgether
Remote, United States
The SentinelOne Engineer will play a critical role in managing, securing, and optimizing advanced endpoint detection and response capabilities across mission-critical environments. In this…
Added 1 hour ago
Senior Software Engineer - Cloud SaaS - IE&A
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Senior Software Engineer – Cloud SaaS – IE&A based in the United…
Added 1 hour ago
Senior Knowledge Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Knowledge Engineer based in the United States.
Added 1 hour ago
J
Senior Data Engineer
Jobgether
Remote, United States
- $130,000 to $200,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Engineer based in the United States.
Added 1 hour ago
Sr. Engineer, Software Engineer (Test Automation Developer)
AB3 Nationwide Life and Annuity Insurance Co
OH · AZ · IA
As a Senior Software Engineer, you will focus primarily on providing high-quality, efficient technology solutions to business partners by crafting new software applications or modifying…
Added 1 hour ago
Consultant, Data Engineer - Reference Data Management
AB3 Nationwide Life and Annuity Insurance Co
OH · AZ
As a Data Engineer, you’ll be responsible for acquiring, curating, and publishing data for analytical or operational uses. Data should be in a ready-to-use form that creates a single…
Added 1 hour ago
Senior Technical Engineering Leader - Guidewire PolicyCenter & Policy Lifecycle
MAPFRE Insurance
Webster, MA
Mapfre is seeking a Senior Technical Engineering Leader to provide technical leadership for our Guidewire PolicyCenter platform and Policy Lifecycle ecosystem . This role will be…
Added 1 hour ago
Staff Engineer - Software Engineering
Capital One
Cambridge, MA
As a Staff Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.
Added 1 hour ago
Senior Ellucian Technical and Integrations Engineer
State of Massachusetts
Boston, MA
Added 1 hour ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Boston, MA
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 1 hour ago
Machine Perception (MP) Engineer – Level 6
Northrop Grumman
Gilbert, AZ
…spirit to our collaborative teams. As a Machine Perception (MP) Engineer – Level 6 located in Dulles, VA, or Gilbert, AZ , you’ll be a linchpin in missions of paramount importance, defining…
Added 1 hour ago
Staff Project Engineer / Onsite / Chandler AZ
Kelly Services
Chandler, AZ
A leading global telecommunications and satellite communications company is hiring a Staff Project Engineer for a full-time opportunity onsite in Chandler, Arizona. This organization…
Added 1 hour ago
Senior Design Manager (Data Center)
Jacobs
Chandler, AZ
…high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data Center White Space Design to provide technical leadership for the planning, design, construction,…
Added 1 hour ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Phoenix, AZ
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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