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Added 3 mins ago
Site Reliability Engineer - Tampa (Hybrid)
Hearst
Tampa, FL
Ability to develop automation using Python, Bash, or similar tools; reduce operational toil; communicate complex technical issues clearly; and collaborate effectively with Engineering, QA,…
Added 4 mins ago
Cyber Threat Engineer
System One
Bellview, FL
Create Python-based utilities and script automation that reduce manual effort and improve workflow scalability.
Added 10 mins ago
T
Storage Engineer
TEKsystems
San Diego, CA
- $65 to $80 USD / hour
DescriptionClient is seeking a hands-on Storage Engineer to design, integrate, validate, and support enterprise storage solutions for Data platforms. The role spans storage hardware,…
Added 10 mins ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
Senior Systems Engineer Contact Center & Voice
Added 31 mins ago
RU
Senior Network Security Engineer
Randstad USA
Washington, DC
- $60 to $70 USD / hour
Randstad is seeking an experienced Senior Network Security Engineer to serve as a technical leader in designing, implementing, and optimizing perimeter and infrastructure security controls…
Added 32 mins ago
AI Engineer (Active IRS MBI clearance)
Mission Bridge Partners
Remote, United States
We are seeking an experienced AI Engineer to support a mission-critical modernization initiative for the Internal Revenue Service (IRS). This program focuses on transforming legacy tax…
Added 42 mins ago
Lead Agentic AI Offensive Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Durham, NC · Andover, MA · Fort Collins, CO · Frisco, TX
HPE’s Cybersecurity team is seeking a Lead Agentic AI Engineer to design, enhance and support the technical direction of our AI-Enabled Offensive security organization. Using your expertise…
Added 42 mins ago
Principal Agentic AI Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Frisco, TX · Ft. Collins, CO · Alpharetta, GA · Durham, NC
The Agentic AI Engineer is responsible for designing, building, and operating production-grade agentic systems that combine foundation models, software services, enterprise data, tools, and…
Added 42 mins ago
Cloud Patch Engineer
NTT DATA Americas, Inc.
jacksonvile
NTT DATA is seeking a Cloud Patch Engineer to support enterprise patch management, automation, and vulnerability remediation across Linux, Windows, and cloud environments.
Added 42 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Americas, Inc.
Charlotte
Develop reusable automation with Python, Bash, PowerShell, SQL, or similar technologies.
Added 55 mins ago
Senior AI Engineer (AI Automation)
TRM Labs
Remote, United States
As a Senior AI Engineer, you will be the embedded AI automation engineer for Product, building the agents, automations, and apps that help product managers, product marketers, and designers…
Added 1 hour ago
Senior Software Engineer
Sonic Healthcare USA, Inc
Dallas, TX
The Senior Software Engineer designs, develops, and supports enterprise software applications that enable laboratory and business operations. This role works closely with architects,…
Added 1 hour ago
Lead engineer, Platform (Seattle, WA)
Starbucks Coffee Company
Seattle
Now Brewing: lead engineer, Platform! #tobeapartner
Added 1 hour ago
DevOps Engineer - Level 3 or 4
Northrop Grumman
Colorado Springs
As a DevOps Engineer – Level 3 or 4, you will plan and evolve processes and infrastructure that support rapid maturation and deployment of capabilities while sustaining a stable security…
Added 1 hour ago
NG
2027 Spring Co-op Software Engineer Intern – McClellan CA
Northrop Grumman
McClellan Park
- $21.5 to $48 USD / hour
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain…
Added 1 hour ago
2027 Associate Embedded Software Engineer - Roy UT
Northrop Grumman
Roy
.Develop and maintain automation scripts (Python, PowerShell, Bash) for security monitoring and patch management.
Added 1 hour ago
Sr Principal Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 1 hour ago
Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 1 hour ago
Principal Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 1 hour ago
Principal or Sr. Principal DevOps Engineer
Northrop Grumman
Baltimore
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain…
Added 1 hour ago
Software Engineer Level 3 or 4 (AHT)
Northrop Grumman
Aurora · Morrisville
…procedures to ensure user requests are carried out. The Software Engineer will interact with Program Management, and/or government customers. Therefore, excellent verbal, written and…
Added 1 hour ago
Software Development Engineering - Advisor I
Fiserv Solutions LLC
Sunnyvale, CA
What does a successful Senior Cloud Automation Engineer do at Fiserv?
Added 1 hour ago
Principal Network Engineer - Routing & Switching
LEIDOS, INC.
Odenton, MD
Leidos is seeking a Principal Network Engineer specializing in routing and switching to serve as the senior technical authority for the routed and switched enterprise. The role is…
Added 1 hour ago
Senior Cloud Engineer
LEIDOS, INC.
Reston, VA
Leidos is seeking an experienced Senior Cloud Engineer to join our Mission Enablement Center (MDEC) Cloud Engineering Team in Reston, Virginia. This is a hybrid position requiring regular…
Added 1 hour ago
Senior DevOps Engineer
LEIDOS, INC.
Remote, United States
The Mission Enablement Center (MDEC) is seeking an experienced Senior DevOps Engineer to support its Cloud Engineering team. This hands-on position supports the design, deployment,…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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