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Added 4 mins ago
PN
Electrical Engineer 3
Pacific Northwest National Laboratory
Helena, MT
- $122,100 USD / year
Support or lead on-site engineering assessments of hydropower and utility electrical/control assets - such as generation and excitation systems, protection and control (P&C) schemes,…
Added 4 mins ago
Electrical Engineer III
Nomad Global Communication Solutions
Columbia Falls, MT
…AC), control systems, power distribution, communications, and integration with mechanical and IT subsystems. Engineers collaborate closely with Manufacturing, IT Integration, Quality, and…
Added 9 mins ago
VI
System Test Lead
Viasat, Inc.
Carlsbad, CA · Reston, VA · Germantown, MD
- $190,500 to $285,500 USD / year
…and over the air terminal testing! This is an opportunity to lead a test program as the test lead, support direct reports while also being a highly technical individual…
Added 28 mins ago
Senior IT Business Analyst, GLP & GMP
Wave Life Sciences USA, Inc.
Lexington, MA
…coordination of reliable data storage, backup, archiving, and integration activities within the GxP environment. Key business partners include QA, Reg Affairs/Reg Ops, Quality Control,…
Added 30 mins ago
Software Engineering Senior Manager
Wells Fargo Bank, N. A.
CHARLOTTE, NC · SAN LEANDRO, CA
We are seeking a Software Engineering Senior Manager to lead engineering teams responsible for Digital Experience Protection (DEP) capabilities that protect customer interactions from…
Added 30 mins ago
Principal Engineer
B10 Wells Fargo Bank, N. A.
CHANDLER, AZ · IRVING, TX
Lead the design and implementation of GenAI and Agentic AI architectures, including multi-agent orchestration, planning, and tool-based execution
Added 39 mins ago
Lead Solutions Architect
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · ISELIN, NJ
Wells Fargo is seeking a hands-on Lead Solutions Architect to drive architecture and solution delivery across Finance and Risk initiatives. This individual will partner with architects,…
Added 39 mins ago
Lead Software Engineer
B10 Wells Fargo Bank, N. A.
COLUMBUS, OH
The Lead Software Engineer will serve as a key technical contributor for Customer Account Servicing (CAS) team. This role is responsible for designing, developing, testing, and deploying…
Added 44 mins ago
CT
Technology Solutions - Principal
Clarus Technology Inc.
Remote, United States
- $170,000 to $213,500 USD / year
We are seeking a Technology Solutions - Principal to lead strategic partnerships and enterprise growth across Practice Information Management Systems (PIMS) and other Independent Software…
Added 50 mins ago
Senior Engineer, PAE (A) Capability Acquisition Department
Sabre Systems LLC
Patuxent River, MD
The PAE(A) Capability Acquisition Department advances program execution by developing a data and modeling continuum across disciplines and the lifecycle; including methods, standards, and…
Added 52 mins ago
J
Director, Application Engineering
Jobgether
Remote, United States
- $180,000 to $200,000 USD / year
The Director, Application Engineering will lead the development and delivery of innovative software solutions that support complex clinical research operations.
Added 53 mins ago
Director, Transportation Safety, EHS
QXO
Coppell, TX
Lead the design and execution of QXO’s Transportation Safety Program, ensuring consistency and scalability across diverse operations.
Added 55 mins ago
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Senior Manager, PMO & Business Intelligence (M3)
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
Lead program reviews, readiness reviews, and business rhythm mechanisms to ensure alignment with operational objectives, compliance requirements, and organizational priorities.
Added 1 hour ago
Senior Project Manager, Scrum Master
Emerald
Remote, United States
Forge (Emerald X) is seeking an experienced Senior Data Platform Project Manager / Agile Scrum Master to lead execution across our enterprise data platform and analytics portfolio. This…
Added 1 hour ago
Director III, Business Applications
BAE Systems
Nashua, NH
We are seeking a Director III, Business Applications to lead the strategic vision, execution, and sustainment of enterprise business application platforms across Human Resources,…
Added 1 hour ago
Director III, Product Lifecycle Applications
BAE Systems
Nashua, NH
…supply chain, and quality operations. This senior executive will lead the transformation of Product Lifecycle Management (PLM), Digital Engineering, Manufacturing Execution Systems (MES),…
Added 1 hour ago
MarTech Delivery Lead - Manager
Accenture LLP Company
NY
A delivery-focused MarTech leader who combines strong program management discipline with deep marketing technology expertise. You thrive at the intersection of client relationships and…
Added 1 hour ago
Release Train Engineer
American Operations Corporation
Montgomery, AL
Serves as the operational synchronization lead for the BMx Agile Release Train and is responsible for coordinating execution across all product teams, shared-services functions, release…
Added 1 hour ago
Registered Dietitian
L-Nutra
Remote, United States
Partner with cross-functional teams to strengthen program execution as we scale.
Added 1 hour ago
Regional Vice President of Operations
HomeTown Services
Tulsa, OK
Move sales-cycle execution (close rate, options presented, and average ticket) toward top quartile in every branch.
Added 1 hour ago
Director - Enterprise Learning
Edward Jones
United States
The Director in Field Learning leads a team and is accountable for the strategy, design, and execution of learning experiences for a significant portfolio of work that accelerate advisor,…
Added 2 hours ago
I
Staff Quantum Physicist, Hardware Systems Lead
Infleqtion
Chicago, IL
- $190,000 to $230,000 USD / year
…manage, and develop the team that will bring it to life. You will lead the hardware team’s technical execution and people’s development. You will collaborate with our facilities and project…
Added 2 hours ago
R
Senior Manager, Business Transformation & Integration
Rosendin
San Jose, CA
- $193,600 to $254,100 USD / year
The successful candidate will lead strategic transformation initiatives across Finance, Operations, HR, IT, and other business functions while helping establish standardized operating…
Added 2 hours ago
P
SAP S/4HANA QTC (SD) Lead
Pontoonglobal
Houston, TX
- $100,000 to $145,000 USD / year
We are seeking an SAP QTC (Quote to Cash) Lead with strong Sales & Distribution (SD) expertise to support a large SAP S/4HANA Business Transformation program. This role will lead the Order…
Added 2 hours ago
Senior Healthcare Application Analyst (Local / Hybrid)
Vanderbilt University Medical Center
Nashville, TN
This Senior Healthcare Application Analyst supports clinical applications and medical device integration platforms that enable patient care and operational workflows. Responsibilities…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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