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Added 1 min ago
Kitchen Associate - Store #148
PK FLORIDA INC
Yulee, FL
Leadership Training - At Parker’s, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
Added 1 min ago
Food Service - Associate
SSA Group
Honolulu, HI
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Added 2 mins ago
TR
Customer Experience Associate (Seasonal) - SoHo
The RealReal
New York, NY
- $21 to $25 USD / hour
…Depending on role, employees may also be eligible for a bonus program, incentive pay and…
Added 2 mins ago
HI
PART TIME INFUSION NURSE
Healix Infusion Therapy, LLC
Sun City, AZ
- Part-time
Bachelor of Science in Nursing (BSN) or Associate Degree in nursing (ADN).
Added 2 mins ago
Infusion Nurse
Healix Infusion Therapy, LLC
Sun City, AZ
…integrated solutions to improve all aspects of the infusion program, all while delivering peace of mind to our clients and their…
Added 3 mins ago
TV
Retail Key Holder - Full-Time
The Vitamin Shoppe
Spokane, WA
- Full-time
Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more!
Added 3 mins ago
Health Services Office Specialist 2 Limited Duration
Department of Corrections
United States
Added 4 mins ago
Bilingual Human Resources Administrator
Loenbro
Cedar Rapids, IA
Added 4 mins ago
Psychiatrist MD/DO - Adult Outpatient - Espanola, NM
Presbyterian System Services
United States
Maintains active or associate membership on PHS Medical Staff in good standing. Abides by all relevant obligations as set forth in the Rules and Regulations of Regulations of PHS Medical…
Added 5 mins ago
MC
Part Time Academic Tutor (Bilingual), Migrant Education Program, LOCATION: Stanislaus County
Merced County Office of Education - Stanislaus Site
Merced, CA
- $25.47 to $29.23 USD / hour
- Part-time
Under the direction of a migrant supervisor, Migrant Education Program, and with input from the school site principal/designee, will provide individual and small group tutoring to migrant…
Added 5 mins ago
MS
Data Entry Specialist I-AIDS Center-Greenwich Village-Mount Sinai Hospital-Full Time-Days
Mount Sinai Health Systems
New York, NY
- Full-time
…receiving/collecting, abstracting and reviewing data from paper or electronic program forms and spreadsheets, systems including REDCap and the Epic electronic medical record system, and…
Added 7 mins ago
L
Retail Sales – Part Time
Lowes
Yorktown, NY
- $17 to $17.7 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 7 mins ago
L
Warehouse Part Time Days
Lowes
Alpharetta, GA
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Retail Sales – Part Time
Lowes
Bentonville, AR
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 7 mins ago
L
Warehouse Part Time Days
Lowes
Wasilla, AK
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Warehouse Part Time Overnight
Lowes
Yorktown, NY
- $17 to $17.7 USD / hour
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Cashier Part Time
Lowes
Yorktown, NY
- $17 to $17.7 USD / hour
- Part-time
…and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Retail Sales – Part Time
Lowes
Alpharetta, GA
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 7 mins ago
L
Warehouse Part Time Overnight
Lowes
Houston, TX
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Cashier Part Time
Lowes
Alpharetta, GA
- Part-time
…and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible…
Added 7 mins ago
L
Part Time - Sales Associate - Flexible
Lowes
Springfield, IL
- $15 to $15.6 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 7 mins ago
L
Asset Protection & Safety Mgr
Lowes
Kahului, HI
- $27.8 to $31.15 USD / hour
…while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help…
Added 7 mins ago
A
Customer Accounts Advisor
Aaron's
Early, TX
- $12.75 to $13.5 USD / hour
Employee Assistance Program - Free access to mental health resources life coaching and more for you and your covered family members.
Added 7 mins ago
A
Customer Accounts Advisor
Aaron's
FORT SMITH, AR
- $12.25 to $13 USD / hour
Employee Assistance Program - Free access to mental health resources life coaching and more for you and your covered family members.
Added 8 mins ago
Patient Care Associate 32 Day Shift
Hebrew Rehabilitation Center
Roslindale, MA
The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

Apply About employer

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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