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Added 2 mins ago
Principal Agentic AI Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Frisco, TX · Ft. Collins, CO · Alpharetta, GA · Durham, NC
The Agentic AI Engineer is responsible for designing, building, and operating production-grade agentic systems that combine foundation models, software services, enterprise data, tools, and…
Added 3 mins ago
Software Test Automation Engineer
Booz Allen Hamilton_United States
Alexandria, VA
Experience with manual functional, regression, usability, integration, remote access, and accessibility testing
Added 5 mins ago
Senior Engineer Geotechnical
Resolution Copper Mining
United States
We are looking for a Senior Engineer Geotechnical to help our mining team use high-quality geotechnical information to support safe, effective mine design and operations. In this role,…
Added 13 mins ago
T
Storage Engineer
TEKsystems
San Diego, CA
- $65 to $80 USD / hour
DescriptionClient is seeking a hands-on Storage Engineer to design, integrate, validate, and support enterprise storage solutions for Data platforms. The role spans storage hardware,…
Added 13 mins ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
Senior Systems Engineer Contact Center & Voice
Added 14 mins ago
IC
Power Integrity Engineer
Intel Corporation
AZ
- $105,650 to $172,860 USD / year
As a Power Integrity Engineer, you will contribute to the development and validation of power delivery solutions for complex, high-speed silicon, package, and platform designs. You will…
Added 20 mins ago
Junior Design Verification Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Sunnyvale, CA
- System C, C or Matlab model : development or DV integration experience
Added 21 mins ago
Senior Test Systems Engineer – LabVIEW / HMI / Data Acquisition
Vidac Solutions
Fenton, MO
Vidac Solutions is a growing engineering and systems integration company based in Fenton, Missouri. We design and build custom industrial test systems, data acquisition systems,…
Added 21 mins ago
Senior Test Systems Engineer – LabVIEW / HMI / Data Acquisition
Priority Talent Partners
Fenton, MO
Vidac Solutions is a growing engineering and systems integration company based in Fenton, Missouri. We design and build custom industrial test systems, data acquisition systems,…
Added 21 mins ago
Project Engineer
Apex Companies
Oak Brook, IL
…offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency. We also source and service forklifts, industrial…
Added 21 mins ago
Project Engineer
Apex Companies
Charlotte, NC
…offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency. We also source and service forklifts, industrial…
Added 22 mins ago
Staff Machine Learning Engineer - Mapping
General Motors
Bismarck, ND
We are looking for a Staff Machine Learning Engineer to serve as a technical leader for automated map reconstruction within our Mapping Engineering team.
Added 22 mins ago
Power Platforms Mid Engineer
Serco
Bismarck, ND
Serco is looking for an experienced and enthusiastic Microsoft Power Platform Engineer capable of understanding technical details across a wide variety of disciplines to join our Maritime…
Added 22 mins ago
Software Engineer II
Amentum
Bismarck, ND
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 22 mins ago
SailPoint Engineer Mid
SAIC
Washington, DC
As a SailPoint Engineer Mid-level you'll play a key role in enhancing our cybersecurity and identity management capabilities. You'll coordinate with external stakeholders, including DHS…
Added 27 mins ago
Agentic automation, Frontier AI
Eli Lilly and Company
United States
You will engineer the connective tissue between Agentic AI and physical lab systems building practical integrations with robotic platforms, analytical instruments, and data pipelines.…
Added 28 mins ago
Senior Data & Analytics Solution Sales Executive - Healthcare West
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 28 mins ago
Senior Data & Analytics Solution Sales Executive - Energy
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 30 mins ago
Principal / Sr. Principal Engineer Software Quality
CORP-Corporate Office
United States
We are looking for you to join our team as a Principal Engineer Software Quality / Sr. Principal Engineer Software Quality based out of Woodland Hills, CA. This position is fully on-site.
Added 34 mins ago
RU
Senior Technical Lead - Java / Distributed Systems
Randstad USA
Washington, DC
- $55 to $60 USD / hour
Architect Event & Integration Streams: Develop reliable Kafka producers, consumers, and distributed messaging pipelines implementing patterns such as retries, circuit breakers, and…
Added 34 mins ago
RU
Senior Network Security Engineer
Randstad USA
Washington, DC
- $60 to $70 USD / hour
Randstad is seeking an experienced Senior Network Security Engineer to serve as a technical leader in designing, implementing, and optimizing perimeter and infrastructure security controls…
Added 35 mins ago
Distinguished Engineer
The Elevance Health Companies, Inc.
United States
The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable…
Added 45 mins ago
Principal Agentic AI Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Frisco, TX · Ft. Collins, CO · Alpharetta, GA · Durham, NC
The Agentic AI Engineer is responsible for designing, building, and operating production-grade agentic systems that combine foundation models, software services, enterprise data, tools, and…
Added 45 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Americas, Inc.
Charlotte
We are currently seeking a Senior AWS Database Migration Architect / Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).
Added 56 mins ago
Manufacturing/ Tooling Engineer
Blue Origin Personnel, LLC
United States
…equipment (GSE), and production work centers that build and process precision valve hardware. You will own tooling efforts from initial concept through fabrication and installation, and…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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