Jobs in the United States

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Added 2 mins ago
H
AI Platform Engineer
Harper
San Francisco, CA
- $140,000 to $230,000 USD / year
…$8M seed round, we're looking for an exceptional AI Platform Engineer who can architect and develop the core infrastructure that powers our entire AI…
Added 2 mins ago
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AI Forward Deployed Engineer
Harper
San Francisco, CA
- $140,000 to $230,000 USD / year
…round, we're looking for an exceptional AI Forward Deployed Engineer who can rapidly solve business problems and deliver immediate value across growth, sales, operations, and customer…
Added 4 mins ago
Senior Solution Engineer
Snowflake
Remote, United States
We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team…
Added 5 mins ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
The Home Depot
Remote, United States
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure that drives the success of The Home Depot and our…
Added 5 mins ago
AI Developer Relations Engineer (Copy)
Félix
United States
…platform teams. Specialist engineers own the architecture and implementation. You own the plan, the dependencies, the decisions that need making, and the follow-through until the intended…
Added 6 mins ago
Security Engineer
American Cyber
Remote, United States
American Cyber is seeking a Security Engineer / Cybersecurity Engineer (Independent Contractor – 1099) to support the design, implementation, and optimization of security solutions across…
Added 7 mins ago
Core Engineer - Software / Applied AI (Multiple Levels)
Edgescale AI
Denver, CO
We’re looking for a Core Engineer focused on Software / Applied AI to build the production AI capabilities that make our edge platform scalable, reliable, and repeatable.
Added 7 mins ago
Core Engineer - Data Systems (Multiple Levels)
Edgescale AI
Denver, CO
We’re looking for a Core Engineer focused on data systems to build the data and streaming foundations that make our edge platform reliable, observable, and repeatable.
Added 8 mins ago
Senior Software Engineer, Systems and Tools
Heart of the Dawn Games
Remote, United States
We are looking for a versatile and highly motivated Senior Engineer to join our Unreal, Mission Tools team. In this role, you will build systems and tools within Unreal 5 that will be used…
Added 9 mins ago
RS
Senior .NET Software Engineer
Recruiting Source International LLC
Remote, United States
- $100,000 to $120,000 USD / year
6 years of experience in database implementation and data model design.
Added 11 mins ago
R
Customer Success Engineer
Refine
New York City, NY
- $115,000 to $140,000 USD / year
We are seeking a Customer Success Engineer to join our team. This role will serve as the primary technical contact for onboarding and supporting our customers, ensuring seamless…
Added 11 mins ago
Sr IT Software Engineer
Palo Alto Networks, Inc.
CA
The Senior Software Engineer on the Data & Analytics team will design, build, and support full-stack applications; integrate AI technologies into existing and new applications to deliver…
Added 13 mins ago
CA
Agent Product Manager
Conduit AI
San Francisco, CA
- $120,000 to $220,000 USD / year
You do not need to be an engineer to build here. Scope the problem, describe intent to an AI coding agent like Claude or Codex, and take an implementation 90% of the way. An engineer closes…
Added 13 mins ago
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Support Systems Engineer - NAMER
Ashby
Remote, United States
- $100,000 to $130,000 USD / year
That’s why we’re searching for a Support Systems Engineer to become the long-term owner of our Support systems.
Added 13 mins ago
Senior Backend Engineer
Gaya
Remote, United States
As a Senior Backend Engineer at Gaya, you will be critical in enhancing and scaling our backend systems. You will be responsible for improving our API infrastructures, optimizing core…
Added 13 mins ago
Lead Engineer
Gaya
Remote, United States
As a Lead Engineer at Gaya, you will take on a crucial leadership role in shaping our platform's front-end and back-end architecture. You will be instrumental in driving the development of…
Added 13 mins ago
GA
Solutions Engineer
Grove and Grey
San Francisco, CA
- $110,000 to $165,000 USD / year
…customers onboarding weekly. To keep pace, we’re hiring a Solutions Engineer / Implementation Lead to own customer implementations end-to-end while supporting sales, success, and product.…
Added 15 mins ago
MT
Senior Security Ransomware Engineer
Medina Talent Group
Remote, United States
- $98,000 to $154,000 USD / year
The Sr. Security Engineer is responsible for protecting technological assets by establishing and enforcing system and network access controls. The Security Engineer will focus on the…
Added 15 mins ago
MT
Forward Deployment Engineer- 100 remote
Medina Talent Group
Remote, United States
- $150,000 to $190,000 USD / year
Participate in the implementation process, aiding in the integration of our solutions into client settings.
Added 16 mins ago
Network Support Engineer
Mibura Inc.
Remote, United States
Join our team as a Network Support Engineer, where your technical & analytical skills, proactive mindset, and passion for solving complex problems with the internet will come into play.…
Added 17 mins ago
SH
Founding Product Engineer
Solstice Health
New York City, NY
- $150,000 to $275,000 USD / year
…life sciences marketing content. We’re looking for a Product Engineer to join our founding team and help design, build, and scale the core product experience end to…
Added 17 mins ago
SH
Founding Forward Deployed Engineer
Solstice Health
New York City, NY
- $160,000 to $300,000 USD / year
As a Forward Deployed Engineer at Solstice, you’ll sit at the intersection of engineering, product, and customer success.
Added 17 mins ago
SD
Senior Site Reliability Engineer
SunCore Digital
Remote, United States
- $145,000 to $185,000 USD / year
SunCore Digital is seeking a hands-on Senior Site Reliability Engineer to assess the current reliability and scalability of our systems, identify risks, and implement the technical changes…
Added 17 mins ago
SD
Mobile Test Engineer
SunCore Digital
Scottsdale, AZ · Bellevue, WA
- $135,000 to $155,000 USD / year
SunCore Digital is seeking a Mobile QA Engineer, Flutter to own hands-on testing of our Flutter-based mobile applications across supported Android and iOS devices.
Added 17 mins ago
Dev/Sec/Ops and Threat Engineering Specialist
SunCore Digital
Scottsdale, AZ · Bellevue, WA
Work with UI/UX and digital marketing agencies to ensure secure implementation of design and content

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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