Jobs in the United States

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Added 2 mins ago
Account Executive (Central)
Verint Systems, Inc.
Jackson, MS
Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
Added 3 mins ago
Stationary Engineer
State of Connecticut
Southbury, CT
…equipment? If so, we invite you to consider the Stationary Engineer position with Connecticut Developmental…
Added 3 mins ago
Mechanical Engineer – HVAC/Building Systems
Farnsworth Group
Phoenix, AZ
Farnsworth Group is seeking a Mechanical Engineer – HVAC/Building Systems. In this role, you will design and coordinate mechanical building systems for healthcare, commercial, industrial,…
Added 9 mins ago
TT
Senior Software Engineer, Autonomous Systems (C2/Backend/Service)
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
- Develop services that process data from diverse sensors for real-time state estimation and threat detection.
Added 11 mins ago
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Senior Infrastructure Security Engineer
Jobgether
Remote, United States
- $170,000 to $210,000 USD / year
…Our partner is looking for a Senior Infrastructure Security Engineer based in United…
Added 11 mins ago
J
Java Product Engineer / Full Stack Java Developer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
…applications and next steps. Our partner is looking for a Java Product Engineer / Full Stack Java Developer based in the United…
Added 11 mins ago
IBM Maximo Senior Business Analyst
Jobgether
Remote, United States
You will also drive process automation, identify opportunities for continuous improvement, and ensure solutions align with regulatory and organizational standards.
Added 11 mins ago
Engineering Manager- Data Collection & Scanning
Jobgether
Remote, United States
Previous professional experience as a software engineer or systems engineer, building and operating production-grade systems.
Added 12 mins ago
Firmware Engineer - GPU
NVIDIA USA
CA
We are searching for an outstanding software engineer to fill an exciting, yet fun role on our GPU Firmware team. You will be joining a team whose primary mission is solving the intricate…
Added 12 mins ago
A
Entry Level Civil Design Engineer
Actalent
Brooklyn, NY
- $75,000 to $100,000 USD / year
HIRNG: Entry Level Civil Engineer!Job DescriptionWe are seeking a talented Civil Engineer to perform civil design tasks, focusing on roadway geometrics, grading, and drainage systems. This…
Added 15 mins ago
Lead Agentic AI Offensive Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Durham, NC · Andover, MA · Fort Collins, CO · Frisco, TX
HPE’s Cybersecurity team is seeking a Lead Agentic AI Engineer to design, enhance and support the technical direction of our AI-Enabled Offensive security organization. Using your expertise…
Added 15 mins ago
Principal Agentic AI Security Engineer
Hewlett Packard Enterprise
Spring, TX · San Jose, CA · Frisco, TX · Ft. Collins, CO · Alpharetta, GA · Durham, NC
The Agentic AI Engineer is responsible for designing, building, and operating production-grade agentic systems that combine foundation models, software services, enterprise data, tools, and…
Added 15 mins ago
Software Engineer 2 – Wireless Access Point Development
Hewlett Packard Enterprise
Cupertino, CA · Sunnyvale, CA
…accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked…
Added 15 mins ago
Software Engineer 2 – Wireless Access Point Development
Hewlett Packard Enterprise
Cupertino, CA · Sunnyvale, CA
…accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked…
Added 15 mins ago
Software Engineer 2 – Wireless Access Point Development
Hewlett Packard Enterprise
Cupertino, CA · Sunnyvale, CA
…accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked…
Added 15 mins ago
Associate Engineer
Unilever United States, Inc.
Trumbull, CT
You will be responsible for formulation, process development and validation (bench and pilot scale) cross brand and technologies in Hair North America. You will interact with Marketing,…
Added 19 mins ago
Sr. Sustaining Mechanical Engineer
MURRYSVLLE-RIUS
Murrysville, PA
Sr. Sustaining Mechanical Engineer (Murrysville, PA)
Added 21 mins ago
Principal Engineer
B10 Wells Fargo Bank, N. A.
CHANDLER, AZ · IRVING, TX
Wells Fargo is seeking a Principal Engineer to lead the design, development, and delivery of Generative AI (GenAI) and Agentic AI solutions across enterprise platforms. This role will…
Added 21 mins ago
SETA Systems Engineer
SAIC
Sterling, VA
Are you a highly motivated Systems Engineer looking for a rewarding opportunity to make a significant impact? SAIC has an immediate opening for a mission driven Systems Engineer to support…
Added 22 mins ago
Ground Systems Engineer I, Electrical
Rocket Lab USA
Stennis Space Center, MS
…execution history with the Electron program. GROUND SYSTEMS ENGINEER I, ELECTRICAL Based out of Rocket Lab's Test Facility at Stennis Space Center in Mississippi, the Ground Systems…
Added 22 mins ago
AI
Manufacturing Process Engineer / JR00048000
ABB Inc
Senatobia, MS
- $68,600 to $109,760 USD / year
Added 22 mins ago
Field Coordinator
Entergy
Clinton, MS
…field construction problems in coordination with Construction Engineer and project…
Added 23 mins ago
Process Engineer for New Programs SG 24
PACCAR Inc
Columbus, MS
Added 23 mins ago
Trainmaster 106635
Canadian Pacific
Meridian, MS
Added 23 mins ago
Utility Engineering Analyst 1/2/3 Flex (PCN 086095)
State of Alaska
Anchorage, AK
The new UEA 1/2/3 will receive hands-on internal training, coaching and support throughout the process, as well as opportunities for outside specialized training at both the state and…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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