Jobs in the United States

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Structural Engineering Department Manager
Actalent
Cincinnati, OH
- $160,000 to $165,000 USD / year
Serve as Structural Engineer of Record (SEOR) on projects throughout the United States and Canada
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Development Engineer
Actalent
Warsaw, IN
- $45 to $55 USD / hour
Job Title: Development EngineerJob DescriptionThe Development Engineer leads complex sustaining engineering projects across multiple products and sites, providing technical leadership and…
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Manufacturing Engineer
Actalent
Brooklyn Park, MN
- $48 to $60 USD / hour
Job Title: Manufacturing EngineerJob DescriptionThis Manufacturing Engineer role focuses on supporting the production of commercial and non-commercial finished medical devices, with primary…
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Paper Mill Operations Leader
JDI
Macon, GA
…teams. Lead teams through trouble-shooting exercises leading to process stability and improvement. Coach/develop/mentor Process Techs and Process…
Added 1 min ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with a strong…
Added 1 min ago
Senior Fluids and Propulsion Engineer – Lunar Permanence
Blue Origin Personnel, LLC
United States
This role is part of the Lunar Permanence business unit, which develops Blue Origin’s Blue Moon landers and related products. To further Blue Origin's mission of millions of people living…
Added 1 min ago
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Senior Technical Business Analyst- Arlington, VA
CoStar
Arlington
- $115,000 to $149,000 USD / year
This Technical Business Analyst will also act as the primary point of contact between EDS-F and the teams that depend on us. You will represent the team in planning discussions, intake…
Added 3 mins ago
Technical Support Engineer
NetDocuments
Remote, United States
…you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology…
Added 3 mins ago
Business Intelligence Engineer, Prime Video Partner Experience & Supply Chain Analytics
Amazon.com Services LLC
Culver City, CA · Seattle, WA
Join Prime Video's Partner Experience & Supply Chain team as a Business Intelligence Engineer and become the data expert who transforms how we work with our content partners and optimize…
Added 3 mins ago
Cloud and Infrastructure Engineering Manager
RES
Denver, CO
This is a working manager position. The ideal candidate is an experienced Azure and infrastructure engineer who still enjoys hands-on work, has led a small to medium technical team, and…
Added 3 mins ago
Metals Deposition Engineer
KBR Wyle Services, LLC
Beavercreek Township, OH
KBR is seeking a highly motivated, hands-on Metals Deposition Engineer (0–2 years of experience) to join our team supporting mission-critical research initiatives within the Air Force…
Added 4 mins ago
AI Enablement Engineer
Revalize
Remote, United States
The AI Enablement Engineer will help build, deploy, and support production AI tools, agents, and workflows used across Revalize. Working closely with business stakeholders and senior…
Added 4 mins ago
Support Engineer III
GitHub, Inc.
United States
…elevate our customer support outcomes in Biling. As a Support Engineer III, you will manage support tickets, identify and report bugs, and contribute to innovative product…
Added 4 mins ago
GI
Support Engineer III
GitHub, Inc.
United States
- $41.25 to $109.43 USD / hour
…elevate our technical customer support efforts. As a Support Engineer III, you will manage support tickets, identify and report bugs, and contribute to innovative product developments. The…
Added 5 mins ago
Senior Forward Deployed Engineer - NA
Camunda
United States
ProcessOS is a new kind of Camunda product: business processes described in natural language, generated as executable BPMN workflows, and improved autonomously from production data. We’re…
Added 5 mins ago
Munitions Engineer
CACI
Picatinny Arsenal, NJ · Rockaway Township, NJ · Rockaway Township
CACI is seeking an Engineer to provide munition acquisition on technical support to the U.S. Navy Conventional Ammunition
Added 5 mins ago
Cloud and Infrastructure Engineering Manager
RES
Denver, CO
This is a working manager position. The ideal candidate is an experienced Azure and infrastructure engineer who still enjoys hands-on work, has led a small to medium technical team, and…
Added 6 mins ago
Sr. Product Manager
Safe-Guard Products International LLC
Atlanta, GA
…core system that powers how we price and rate risk across our business. This is a highly strategic role: annual rate changes are a critical driver of company performance, and the rating…
Added 7 mins ago
SAP Manufacturing Lead 3058304
Apex Systems Inc.
Boston, MA
We are seeking an experienced SAP S/4HANA Manufacturing Lead to drive end-to-end manufacturing process design and implementation within a complex transformation environment. This individual…
Added 8 mins ago
Open Tenure / Tenure Track
University of Texas Arlington
TX
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this…
Added 9 mins ago
Mechanical Engineer IV
Wabtec
Duncan, SC
As a Mechanical Engineer IV within Wabtec Passenger Transit (WPT) Engineering, you will apply mechanical engineering knowledge to the design, development, validation, and sustainment of…
Added 10 mins ago
Lead Night Shift Field Engineer
Bechtel
Houston, TX
Bechtel’s Manufacturing & Technology (M&T) Business Unit is designing and building an Active Pharmaceutical Ingredient (API) Manufacturing Facility located at Generation Park in Houston,…
Added 10 mins ago
Software Engineer Senior (AWS Group)
Pathward, N.A.
Remote, United States
Assists in solving business problems by implementing technical solutions based on solid design principles and best practices.
Added 11 mins ago
AF
Buyer
Armstrong Fluid Technology
Niagara Falls, NY
- $65,000 to $75,000 USD / year
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 11 mins ago
MG
Machine Learning Engineer Intern
Match Group
Palo Alto, CA
- $47 USD / hour
…learning to enhance user experiences, foster trust, and accelerate business growth across Tinder’s ecosystem. With Tinder's global scale and impact, you'll be at the forefront of solving…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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