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Added 11 mins ago
Senior Associate Engineer - Mechanical
McKinstry Company
Missoula, MT
Our team is growing! We are currently seeking a Senior Associate Engineer - Mechanical to join our Engineering and Design divison in Missoula, MT. Engineers at McKinstry are unsurpassed in…
Added 12 mins ago
Platform Engineer - Remote
SitusAMC
Helena, MT
Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
Added 32 mins ago
Associate Engineer
Unilever United States, Inc.
Trumbull, CT
The Beauty & Wellbeing Team is looking for an Associate Scientist to join the dynamic, fast-paced R&D Team in North America. North America Hair is one of the biggest regions in the…
Added 40 mins ago
Field Coordinator
Entergy
Clinton, MS
…field construction problems in coordination with Construction Engineer and project…
Added 1 hour ago
A
AI - Cybersecurity Forward Deployed Engineer - FDE Senior Manager
Accenture
Nashville, TN
- $132,500 to $366,300 USD / year
…not a pen test engagement. A Cybersecurity Forward Deployed Engineer is a production engineer who works embedded inside a client’s enterprise - shoulder to shoulder with their security and…
Added 1 hour ago
A
Cybersecurity AI Forward Deployed Engineer - FDE - Manager
Accenture
Nashville, TN
- $94,400 to $316,300 USD / year
…not a pen test engagement. A Cybersecurity Forward Deployed Engineer is a production engineer who works embedded inside a client’s enterprise - shoulder to shoulder with their security and…
Added 1 hour ago
A
Test Engineer
Actalent
Atlanta, GA
- $27 to $35 USD / hour
DescriptionThe P&C Test Engineer role ensures the safe and efficient installation, operation, maintenance, and repair of UG Systems in Atlanta. Responsibilities include working on energized…
Added 1 hour ago
E
IT Help Desk & Field Engineer
Endsight
San Diego, CA
- $24.05 to $38.46 USD / hour
Must have 3 years minimum Field or Onsite Engineer or IT Help Desk experience
Added 1 hour ago
CS
Software Engineer Full Stack / Backend I (Full Time) - United States
Cisco Systems, Inc.
Remote, United States
- Full-time
As a Full Stack Software Engineer, you will develop, build, and ship end-to-end features and bug fixes across our high-scale Java backend microservices and modern React frontend…
Added 1 hour ago
IT/OT Engineer
Stellix
Foxborough, MA
We are currently looking for a IT/OT Engineer III position within our IT/OT managed services team to provide post-project services (such as DCS Platform, OT infrastructure, virtualization,…
Added 1 hour ago
PC
IT Security & Infrastructure Engineer
Pacific Clinics
Arcadia, CA
- $87,423 to $107,519 USD / year
…direction of IT leadership, the IT Security & Infrastructure Engineer this is a mid-level role split evenly between information security operations and enterprise infrastructure management.…
Added 1 hour ago
Process Engineer - Associate
syncreonAmerica
CARLISLE, PA
Added 2 hours ago
CO
Plant Engineer – Boiler
Connections Outsourcing
New York City, NY
- $75,000 to $108,000 USD / year
We are seeking a Plant Specialist with an Associate of Science or a Plant Engineer with a Bachelor of Science degree in Mechanical or Industrial Engineering, two-unit coal-fired power…
Added 2 hours ago
Imaging Service Engineer 3
Anastasia Talent Group
Cleveland, OH
Anastasia Talent Group is recruiting an Imaging Service Engineer 3 on behalf of a confidential organization supporting healthcare technology operations in Cleveland, Ohio. This role…
Added 2 hours ago
Associate Structural Engineer
Anastasia Talent Group
Boston, MA
Anastasia Talent Group is recruiting an Associate Structural Engineer on behalf of a confidential engineering consultancy in Boston. This opportunity is suited to an experienced structural…
Added 2 hours ago
Assoc. Electrical Engineer
Tech Search Pros
CA · Los Angeles, CA
As an Associate Electrical Engineer, you will have the opportunity to apply your technical knowledge of building services systems across a portfolio of ground-breaking projects in the US…
Added 2 hours ago
W
Tooling Design Engineer
WorkWave
Jamestown, NY
- $50,000 to $100,000 USD / year
Education: Associate’s/Bachelor’s degree in engineering or equivalent experience
Added 2 hours ago
Electrical Co-op - Spring 2027
Salas O'Brien
Cincinnati, OH
Collaboration: Work with assigned Lead Engineer or Designer proactively asking questions and leveraging internal, client, and industry resources to meet customer requirements accurately and…
Added 2 hours ago
Senior Data Engineer, AdTech
T-Mobile USA, Inc.
NY · Philadelphia, PA
Cloud platform certification(s) i.e. AWS Certified Solutions Architect, AWS Certified Cloud Practitioner or Microsoft Certified Solutions Associate (MCSA) (Preferred)
Added 2 hours ago
CO
Assistant Director, Watershed Protection - Modeling, Monitoring, and Compliance (MMC)
City of Austin
United States
- $194,000 to $204,000 USD / year
…as, but not limited to, Professional Geologist, Professional Engineer, Certified Floodplain Manager, Professional Wetland Scientist, and Certified Inspector of Sediment and Erosion…
Added 2 hours ago
Machine Shop Supervisor
Smiths Group
Pasadena, TX
Associate degree, technical certification, or equivalent combination of education and experience preferred.
Added 2 hours ago
RS
Senior Mechanical Designer, Field Service Technician
Retech Systems LLC
Buffalo, NY
- $30 to $43 USD / hour
/ Checks design and drafting work prior to Project Engineer approval to ensure requirements are satisfied.
Added 2 hours ago
Field Service Engineer 1
GE Precision Healthcare LLC
Remote, United States
The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions…
Added 2 hours ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
Senior Systems Engineer Contact Center & Voice
Added 2 hours ago
CO
Engineering Technician II
City of Syracuse
Syracuse, NY
- $51,841 to $59,167 USD / year
The work involves responsibility for performing technical duties, subordinate to those that require a Civil Engineer, in field and office civil engineering work in a local municipality.…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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