Jobs in the United States

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Added 12 mins ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
Experience with PowerShell scripting and automation.
Added 15 mins ago
K
Senior Database Administrator
Kentro
Washington
- $150,000 to $165,000 USD / year
…database systems supporting analytics, reporting, and business process applications, as well as development and maintenance of the DSR Standard Operating Procedures (SOP) Manual. This…
Added 16 mins ago
GT
Associate Professional Quality - Remote WI
Gainwell Technologies LLC
Any city, WI
- $40,300 to $57,600 USD / year
The CX Associate Professional Quality is responsible for monitoring and evaluating voice and non-voice interactions (accuracy, compliance, and experience). This role supports our commitment…
Added 21 mins ago
Product Manager, eCommerce Search Engine Optimization SEO
Staples Canada
Framingham, MA
Added 42 mins ago
RH
Finance Associate - VC Firm
Robert Half
San Francisco, CA
- $100,000 to $150,000 USD / year
…within a sophisticated investment platform. Strong team culture, process improvement focus, and exposure to AI and…
Added 42 mins ago
RH
Senior Finance Associate
Robert Half
San Francisco, CA
- $110,000 to $140,000 USD / year
Ideal for someone who enjoys process improvement, systems, AI, and automation and wants meaningful ownership as the platform grows. Competitive compensation, bonus, carry participation,…
Added 52 mins ago
Senior Accountant - w/ IPO or GAAP experience
Zenlayer, Inc
Diamond Bar, CA
Experience with close automation or process re-engineering
Added 1 hour ago
Set Up II (PMT)
Whirlpool
Findlay
…molds across diverse press tonnages, synchronizes auxiliary automation, and fine-tunes process parameters (temperatures, pressures, cycle times) to ensure defect-free first-piece approval…
Added 1 hour ago
Senior Payroll Administrator
Puyallup Tribal Enterprises
Tacoma, WA
Puyallup Tribal Enterprises (PTE) is seeking an experienced, hands-on Senior Payroll Administrator to oversee and process payroll across multiple business entities. This role is responsible…
Added 1 hour ago
MT
Equipment Maintenance Technician
Micron Technology
Manassas
- $26.75 to $62 USD / hour
Associate degree in relevant technical fields such as Mechatronics, Electronics, or Robotics and/or 2 years of experience in maintaining manufacturing equipment, automation, and/or…
Added 1 hour ago
SO
IT Network AND Telecommunications - Manager
State of Washington
Olympia, WA
- $104,304 to $140,268 USD / year
Identify opportunities to improve network operations through automation and AI technologies
Added 1 hour ago
Director, Government Pricing & Contracting
Gilead Sciences, Inc.
CA
Proactively pursues opportunities to implement process excellence through automation of processes and institution of industry best practices.
Added 1 hour ago
AA
Sales Manager, Gallery Partnerships (New York)
Artsy and Artnet
New York, NY
- $65,000 to $78,000 USD / year
- Utilize AI and automation tools to increase process efficiency and provide better solutions to partners
Added 1 hour ago
C
Software Engineer Full Stack / Backend I (Full Time) - United States
Cisco
Austin, TX
- Full-time
-An educational or workforce development program (e.g., Associate’s, Apprenticeship, Boot camp, or Certification) with 1 year of work experience; or
Added 1 hour ago
FN
Equipment Technician
Forge Nano
Thornton, CO
- $70,000 to $90,000 USD / year
…engineering activities. This individual will work closely with Process Engineering, Operations, Service, and Product Development teams to maximize equipment uptime, reliability, and overall…
Added 1 hour ago
Maintenance Technician- Nights 2-2-3 Schedule (Up to $7,500 Sign-On Bonus)
Niagara Bottling, LLC
Plainfield, IN
Ability to read and interpret schematics for process and instrumentation diagrams
Added 1 hour ago
Maintenance Technician
Niagara Bottling, LLC
Hazle Township, PA
Ability to read and interpret schematics for process and instrumentation diagrams
Added 2 hours ago
Maintenance Technician- Nights 2-2-3 Schedule (Up to $7,500 Sign-On Bonus)
Niagara Bottling
Plainfield, IN
Ability to read and interpret schematics for process and instrumentation diagrams
Added 2 hours ago
B(
Field Service Engineer (Field Based) Frederick, MD
BD (Becton, Dickinson and Company)
MD
- $25.5 to $40.8 USD / hour
…technical service and support for BD Parata's suite of pharmacy automation products. You will travel throughout the assigned territory, serving as the primary technical resource for…
Added 2 hours ago
O
Senior Pharmacy Principal Consultant-In Patient/Out Patient Pharmacy Solutions
Oracle
Annapolis, MD
- $87,000 to $187,000 USD / year
…analyze optimal solution builds, and oversee the implementation process. You may also be expected to develop specialized solution knowledge in areas owned or impacted by inpatient and…
Added 2 hours ago
Associate Director Cybersecurity Engineering
Merck Sharp & Dohme LLC
Remote, United States
Experience with Git, CI/CD, Python, PowerShell, Bash, or similar automation technologies.
Added 2 hours ago
PF
Administrative Assistant
PrideStaff Financial
Parsippany, NJ
- $50,000 to $65,000 USD / year
Assist with basic process automation, standard workflows, and page layout updates.
Added 2 hours ago
Manager, Customer Sales
Cardinal Group Companies
Denver, CO
…Sales Specialists (CSS), focused on all aspects of the leasing process across multiple contracted communities. You’ll help ensure consistent, quality sales service for assigned communities,…
Added 2 hours ago
(=
Associate Director, Gross to Net and Sales Planning
(FCRS = US014) Novartis Pharmaceuticals Corporation
United States
- $119,700 to $222,300 USD / year
Ready to turn complex payer dynamics into financial insights that shape critical business decisions? As Associate Director, Gross-to-Net Planning, you will lead gross-to-net forecasting and…
Added 2 hours ago
Associate Director, Talent Acquisition (R&D)
Corcept Therapeutics
Redwood City, CA
We are seeking an Associate Director of Talent Acquisition who is passionate about more than just filling roles. We are seeking someone who is dedicated to hiring the right individuals who…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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