Jobs in the United States

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Added 14 mins ago
Imaging Service Engineer 3
Anastasia Talent Group
Cleveland, OH
Anastasia Talent Group is recruiting an Imaging Service Engineer 3 on behalf of a confidential organization supporting healthcare technology operations in Cleveland, Ohio. This role…
Added 14 mins ago
Associate Structural Engineer
Anastasia Talent Group
Boston, MA
Anastasia Talent Group is recruiting an Associate Structural Engineer on behalf of a confidential engineering consultancy in Boston. This opportunity is suited to an experienced structural…
Added 31 mins ago
Senior Data Engineer, AdTech
T-Mobile USA, Inc.
NY · Philadelphia, PA
…architectures across on-premise, cloud, and hybrid platforms to support organizational data needs. It primarily involves collaborating with data engineers to analyze, architect, design, and…
Added 36 mins ago
CO
Assistant Director, Watershed Protection - Modeling, Monitoring, and Compliance (MMC)
City of Austin
United States
- $194,000 to $204,000 USD / year
Develops and implements short- and long-range strategies, plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation.
Added 49 mins ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement,…
Added 1 hour ago
2026 Associate Manufacturing Engineer / Manufacturing Engineer- Night Shift
CORP-Corporate Office
United States
Northrop Grumman is seeking an Associate Manufacturing Engineer (level 1) or Manufacturing Engineer (level 2).
Added 1 hour ago
2026 Associate Cyber Systems Engineer - Boulder CO (AHT)
CORP-Corporate Office
United States
Northrop Grumman is seeking Associate Cyber Systems Engineers. This position will be located at our Space sector in Boulder, CO.
Added 1 hour ago
Engineer – Combination Product Development, Prefilled Syringe (PFS) Platform
Amgen Inc.
CA
Let’s do this. Let’s change the world. In this vital role you will be the Combination Product Development Engineer contributes to the development, verification, and transfer of prefilled…
Added 1 hour ago
Sr. Associate, Software Engineer
L3Harris Technologies
Palm Bay, FL
Apply computer science, engineering, and mathematical analysis concepts and principles in the development of software for the target application
Added 1 hour ago
Associate/Engineer Tooling Level 1/2 (C-Shift)
Northrop Grumman
Iuka
Northrop Grumman Aeronautics Systems has openings for an Associate/Tooling Engineer Level 1/2 to join our team of qualified, diverse individuals. This position is located in Iuka,…
Added 1 hour ago
2026 Associate Cyber Systems Engineer - Boulder CO (AHT)
Northrop Grumman
Boulder
Northrop Grumman is seeking Associate Cyber Systems Engineers. This position will be located at our Space sector in Boulder, CO.
Added 1 hour ago
2026 Associate Manufacturing Engineer / Manufacturing Engineer- Night Shift
Northrop Grumman
Iuka
Northrop Grumman is seeking an Associate Manufacturing Engineer (level 1) or Manufacturing Engineer (level 2).
Added 1 hour ago
2027 Associate Embedded Software Engineer - Roy UT
Northrop Grumman
Roy
Northrop Grumman is seeking an Associate Cyber Systems Engineer. This position will be located at our Defense Systems Sector in Roy, UT.
Added 1 hour ago
Sentinel - Staff Systems Safety Engineer - 17373
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking to hire a Staff Systems Safety Engineer to join its team of diverse and qualified individuals. This position will be located in Roy, Utah and…
Added 1 hour ago
Associate/Engineer Tooling Level 1/2 (B-Shift)
Northrop Grumman
Iuka
Northrop Grumman Aeronautics Systems has openings for an Associate/Tooling Engineer Level 1/2 to join our team of qualified, diverse individuals. This position is located in Iuka,…
Added 1 hour ago
2027 Associate Systems Engineer – Sykesville MD
Northrop Grumman
Sykesville
Basic Qualifications for an Associate Systems Engineer:
Added 1 hour ago
2027 Associate H/W Electronics Engineer – Sykesville MD
Northrop Grumman
Sykesville
Basic Qualifications for an Associate H/W Electronics Engineer:
Added 1 hour ago
2027 Associate H/W Mechanical Engineer – Sykesville MD
Northrop Grumman
Sykesville
Basic Qualifications for an Associate H/W Mechanical Engineer:
Added 1 hour ago
Optical Subsystem I&T Engineer - Level 1
Northrop Grumman
Chandler
Northrop Grumman Space Systems is looking for an Associate Optical Subsystem I&T Engineer – 1 to support the Electro-Optics (EO) Group within the Launch Vehicles business unit in Chandler,…
Added 2 hours ago
Associate Software Engineer (Hybrid)
Vizient
Irving
Vizient is seeking an Associate Software Engineer to contribute to the design, development, testing, and delivery of scalable, secure, and user-centered software solutions.
Added 2 hours ago
Application Engineer
CACI International
Linthicum Heights, MD
…supporting mission-critical systems? CACI is seeking an experienced Application Engineer to join our team in Linthicum Heights,…
Added 2 hours ago
Cyber Analytics Application Engineer
CACI International
Linthicum Heights, MD
Are you passionate about building innovative solutions that support mission-critical intelligence operations? CACI is seeking an experienced Application Engineer to join our team in…
Added 2 hours ago
Associate Radio Frequency Engineer
Leonardo DRS, Inc.
Frederick, MD
Support and participate in technical activity
Added 2 hours ago
Senior Data Engineer (Remote)
CareFirst
Baltimore, MD
The Senior Data Engineer is responsible for orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational…
Added 2 hours ago
Senior Data Engineer - Financial Systems (Hybrid)
CareFirst
Baltimore, MD
The Senior Data Engineer is responsible for orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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